Yeoksam Artnouveau City Hotel and Residence Reviews
Yeoksam Artnouveau City Hotel and Residence
506 Eonju-ro, Gangnam-gu, Seoul, 06152, South KoreaSee Hotel Details
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1 night
Guest Reviews
6.7/10
89 review
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Verified reviews
Location7.8
Amenities6.6
Service6.0
Cleanliness6.4
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Positive reviews(63)
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Negative reviews(26)
Guest User
Superior Double Room
Stayed in Oct 2024
Couple
1 review
9.0/10
Great
Posted on Nov 21, 2024
No body appeared at front.
No body answered on phone, but after lunch time.
Response from Property: Hello, customer.
Thank you for your valuable review. I am glad that you had a pleasant and satisfying trip.
We will continue to strive to provide kind and considerate service by thinking from the customer's perspective first.
I hope you only took home happy memories and hope to see you again next time.
Thank you.
Guest User
Superior Double Room
Stayed in Oct 2024
Business traveler
1 review
7.5/10
Posted on Dec 20, 2024
If breakfast and service were better, it was a hotel with a good location.
Response from Property: Hello, customer.
Thank you for your valuable review. I am glad that you had a pleasant and satisfying trip.
We will continue to strive to provide kind and considerate service by thinking from the customer's perspective first.
I hope you only took home happy memories and hope to see you again next time.
Thank you.
joonho Rhee
Superior Double Room
Stayed in Feb 2024
Business traveler
1 review
5.5/10
Posted on Apr 10, 2024
Location is VERY good, considering the bus network, airport limousine, and subways.
facilities are old and not well maintained.
Ceilings were hanging loose, the shower stool is too narrow and small that I have to squeeze my self in and out.
Cleaning was provided every 3 days, no iron was provided.
There is a washer from a museum. that looks like from the 60s. it runs 24 hours unless you manually stop it.
you have to call a landline for a service, and no interphone is provided.
If you purchased internet-only prepaid sim, then there is no way of asking for a service.
I do not recommend this!
Response from Property: Hello, customer
Thank you for your valuable review. We are glad that you had a pleasant and satisfactory trip.
Our accommodation will continue to put our customers first and strive to provide kind and considerate service.
I hope you took away only pleasant memories and hope to be with you again next time.
thank you
LiveTravel
Superior Double Room
Stayed in Dec 2023
Couple
52 review
6.0/10
Posted on Jan 28, 2024
Location of the hotel is good, yet hotel it self is an old building, if you dont like dirty carpet and old style building then i suggest you to go elsewhere. I didnt mind taking the price option, it was the lowest in the area.
Checking in and check out process was a bit confusing, pretty much no one is there to help you but fully automated by kiosk. Which i didnt know prior to arriving and waited at counter for some time. It would be better if there was a clear explanation made before arriving.
Response from Property: Hello, this is Yeoksam Art Nouveau Hotel.
We are very sorry for using our accommodation and for providing somewhat unsatisfactory service.
We will work to improve the cleanliness and facility services you mentioned in the room and provide you with better services in the future.
thank you
Guest User
Superior Double Room
Stayed in Jan 2024
Couple
1 review
3.5/10
Posted on Feb 20, 2024
the hotel only provide 2 face towels per day in evening time
Response from Property: Hello, this is Yeoksam Art Nouveau Hotel.
We are very sorry that we were unable to provide you with somewhat satisfactory service while using our accommodation.
We will work hard to improve the areas you mentioned and provide you with better service.
thank you
Guest User
Superior Double Room
Stayed in Jul 2023
Traveling with friends
4 review
10/10
Outstanding
Posted on Aug 25, 2023
So convenient and good location but no staff at lobby but ok next time I will book again
Response from Property: Hello, this is Yeoksam Artnouveau City Hotel & Residence. Thank you for using our accommodation and leaving a valuable review.
Our accommodation does not operate a separate front desk for non-face-to-face check-in, and quick check-in is possible with a kiosk.
If you have any requests for future visits, please contact the customer center listed in the kiosk reservation number.
Thank you for your valuable visit.
chee mun
Superior Double Room
Stayed in Mar 2023
Business traveler
6 review
6.0/10
Posted on Apr 24, 2023
I dont expect much for the low prices. I only find the bathroom is abit small, compared to other hotel around the area.
Response from Property: Hello, this is Yeoksam Artnouveau Hotel. Thank you for using our accommodation and for giving us valuable feedback.
On your next visit, we will try to improve the facilities and rooms to reward you with better service in the future.
thank you
Response from Property: Hello customer, this is Yeoksam Art Nouveau City Hotel & Residence. Thank you for visiting our hotel. We will do our best to make your trip more comfortable and enjoyable. Thank you again for visiting our hotel.
Gracie789
Superior Double Room
Stayed in Oct 2024
Business traveler
27 review
2.5/10
Posted on Nov 17, 2024
Really bad...couldn't be any worse
1. When checking in, there was no one at the front desk! You need to use a machine to check in by yourself.. BUT it's not working until 4:30PM and you can only wait. The whole day is wasted and you can't go out to play
2. After finally checking in, the room was so hot that it would melt you. The air conditioner was 29 degrees and it didn't work to cool down. You couldn't adjust it yourself
3. The decoration looks good but it's actually very old
4. The next morning was another nightmare. Before 11 o'clock, the front desk finally showed up. He didn't speak English at all and shouted at me in Korean. But I got out and checked out. The old man with a bad attitude really scared me
To sum up, the location is good, on the main street, there is an airport bus at the door, but it's really not suitable for business trips!
Original TextTranslated by Google
Response from Property: Hello, customer.
We apologize for the inconvenience caused to your enjoyable trip.
We will take your comments into consideration and strive to provide a better stay in the future.
Once again, we apologize for the shortcomings in using the hotel, and thank you for writing a review.
juyeon
Superior Double Room
Stayed in Mar 2025
Business traveler
4 review
5.5/10
Posted on Apr 24, 2025
I made a reservation for a business trip, but the service, facilities, and cleanliness were all average. You can think of it as a one-night stay at a low price.
Original TextTranslated by Google
Response from Property: We apologize for any inconvenience caused during your enjoyable trip. Please leave your comments so we can better accommodate your needs and make the next stay even better. We apologize for any inconvenience caused by your stay and thank you for taking the time to leave a review.
๋์
Superior Double Room
Stayed in Feb 2025
Business traveler
1 review
9.0/10
Great
Posted on Mar 20, 2025
The location, facilities, and cleanliness of this hotel are all excellent. However, the only inconvenience is that check-in starts at 4 PM. This is especially true for travelers arriving from overseas, who are often very tired, and the late check-in time can be inconvenient.
Original TextTranslated by Google
Response from Property: Hello, customer. We apologize for any inconvenience this may have caused during what should have been an enjoyable trip. We will take your feedback into consideration and strive to provide an even better stay in the future. We apologize for any inconveniences you experienced during your stay at Sokso, and thank you for your review.
Anonymous User
Superior Family (double floor)_No parking
Stayed in Jan 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Feb 22, 2025
It was really spacious and I liked that there were 3 beds on the duplex. It was right in the middle of Yeoksam, so it was good for going out. ใ ใ But the stairs to the duplex were too scary, so I couldn't go up after drinking. I'll rest well and go~~
Original TextTranslated by Google
Response from Property: Hello, customer. Thank you for your valuable review. I am glad that you had a pleasant and satisfying trip. Our accommodation will continue to think from the customer's perspective and strive to provide kind and considerate service. I hope you only took home happy memories and hope to see you again next time. Thank you.
JAY-KIM
Superior Double Room
Stayed in Nov 2024
Couple
44 review
2.5/10
Posted on Dec 17, 2024
It's dirty, unmanaged, dusty and the worst. I really, really recommend that you either go to a nearby motel or another place to stay.
Original TextTranslated by Google
Response from Property: Hello, customer. We apologize for the inconvenience caused to your enjoyable trip. We will take your feedback into consideration and strive to provide a better stay in the future. Once again, we apologize for the shortcomings in using our hotel, and thank you for writing a review.
Guest User
Superior Double Room
Stayed in May 2024
Solo traveler
3 review
2.0/10
Posted on Jun 16, 2024
The room was very bad. We checked in by ourselves. There was basically no reception.
The air conditioner was right above the bed and it was very noisy. I couldn't sleep at all.
The room was cleaned after three days. And early check-out was not allowed.
I was not allowed to check out even though I mentioned that the air conditioner was noisy. Extremely bad review
Original TextTranslated by Google
Response from Property: Hello, customer. We apologize for any inconvenience caused to your enjoyable trip. We will take your feedback into consideration and strive to provide a better stay in the future. Once again, we apologize for any shortcomings in our service, and thank you for your review.