Yeoksam Artnouveau City Hotel and Residence

Yeoksam Artnouveau City Hotel and Residence Reviews

Yeoksam Artnouveau City Hotel and Residence

506 Eonju-ro, Gangnam-gu, Seoul, 06152, South KoreaView Hotel Details
Yeoksam Artnouveau City Hotel and Residence
Yeoksam Artnouveau City Hotel and ResidenceYeoksam Artnouveau City Hotel and ResidenceYeoksam Artnouveau City Hotel and Residence
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Yeoksam Artnouveau City Hotel and Residence Guest Reviews

2.9/5
82 review
Verified reviews
Location3.5
Amenities2.9
Service2.5
Cleanliness2.8
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All reviews(82)
Positive reviews(57)
Reviews with photos/video(10)
Great location(18)
Average service(11)
Awesome rooms(10)
Awesome stay(6)
Easy to get around(5)
Convenient location(5)
Negative reviews(25)
Guest User
Superior Double Room
Stayed in Oct 2024
Couples
1 review
4.5/5
Great
Posted on Nov 21, 2024
No body appeared at front. No body answered on phone, but after lunch time.
Response from Property: Hello, customer. Thank you for your valuable review. I am glad that you had a pleasant and satisfying trip. We will continue to strive to provide kind and considerate service by thinking from the customer's perspective first. I hope you only took home happy memories and hope to see you again next time. Thank you.
Guest User
Superior Double Room
Stayed in Oct 2024
Business travelers
1 review
3.7/5
Posted on Dec 20, 2024
If breakfast and service were better, it was a hotel with a good location.
Response from Property: Hello, customer. Thank you for your valuable review. I am glad that you had a pleasant and satisfying trip. We will continue to strive to provide kind and considerate service by thinking from the customer's perspective first. I hope you only took home happy memories and hope to see you again next time. Thank you.
joonho Rhee
Superior Double Room
Stayed in Feb 2024
Business travelers
1 review
2.7/5
Posted on Apr 10, 2024
Location is VERY good, considering the bus network, airport limousine, and subways. facilities are old and not well maintained. Ceilings were hanging loose, the shower stool is too narrow and small that I have to squeeze my self in and out. Cleaning was provided every 3 days, no iron was provided. There is a washer from a museum. that looks like from the 60s. it runs 24 hours unless you manually stop it. you have to call a landline for a service, and no interphone is provided. If you purchased internet-only prepaid sim, then there is no way of asking for a service. I do not recommend this!
Response from Property: Hello, customer Thank you for your valuable review. We are glad that you had a pleasant and satisfactory trip. Our accommodation will continue to put our customers first and strive to provide kind and considerate service. I hope you took away only pleasant memories and hope to be with you again next time. thank you
LiveTravel
Superior Double Room
Stayed in Dec 2023
Couples
42 review
3.0/5
Posted on Jan 28, 2024
Location of the hotel is good, yet hotel it self is an old building, if you dont like dirty carpet and old style building then i suggest you to go elsewhere. I didnt mind taking the price option, it was the lowest in the area. Checking in and check out process was a bit confusing, pretty much no one is there to help you but fully automated by kiosk. Which i didnt know prior to arriving and waited at counter for some time. It would be better if there was a clear explanation made before arriving.
Response from Property: Hello, this is Yeoksam Art Nouveau Hotel. We are very sorry for using our accommodation and for providing somewhat unsatisfactory service. We will work to improve the cleanliness and facility services you mentioned in the room and provide you with better services in the future. thank you
Guest User
Superior Double Room
Stayed in Jan 2024
Couples
1 review
1.7/5
Posted on Feb 20, 2024
the hotel only provide 2 face towels per day in evening time
Response from Property: Hello, this is Yeoksam Art Nouveau Hotel. We are very sorry that we were unable to provide you with somewhat satisfactory service while using our accommodation. We will work hard to improve the areas you mentioned and provide you with better service. thank you
Guest User
Superior Double Room
Stayed in Jul 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 25, 2023
So convenient and good location but no staff at lobby but ok next time I will book again
Response from Property: Hello, this is Yeoksam Artnouveau City Hotel & Residence. Thank you for using our accommodation and leaving a valuable review. Our accommodation does not operate a separate front desk for non-face-to-face check-in, and quick check-in is possible with a kiosk. If you have any requests for future visits, please contact the customer center listed in the kiosk reservation number. Thank you for your valuable visit.
chee mun
Superior Double Room
Stayed in Mar 2023
Business travelers
6 review
3.0/5
Posted on Apr 24, 2023
I dont expect much for the low prices. I only find the bathroom is abit small, compared to other hotel around the area.
Response from Property: Hello, this is Yeoksam Artnouveau Hotel. Thank you for using our accommodation and for giving us valuable feedback. On your next visit, we will try to improve the facilities and rooms to reward you with better service in the future. thank you
Guest User
Superior Double Room
Stayed in Aug 2024
Travel with friends
5 review
4.2/5
Very Good
Posted on Nov 19, 2024
Good Hotel
Response from Property: ์•ˆ๋…•ํ•˜์„ธ์š” ๊ณ ๊ฐ๋‹˜์†Œ์ค‘ํ•œ ์ด์šฉ ํ›„๊ธฐ ๊ฐ์‚ฌ๋“œ๋ฆฌ๋ฉฐ, ์ฆ๊ฒ๊ณ  ๋งŒ์กฑํ•œ ์—ฌํ–‰์ด ๋˜์‹  ๊ฒƒ ๊ฐ™์•„ ๋‹คํ–‰์ž…๋‹ˆ๋‹ค.์ €ํฌ ์ˆ™์†Œ๋Š” ์•ž์œผ๋กœ๋„ ๊ณ ๊ฐ๋‹˜์˜ ์ž…์žฅ์—์„œ ๋จผ์ € ์ƒ๊ฐํ•˜๊ณ  ์นœ์ ˆ๊ณผ ๋ฐฐ๋ คํ•˜๋Š” ์„œ๋น„์Šค๊ฐ€ ์ œ๊ณต๋  ์ˆ˜ ์žˆ๋„๋ก ๋…ธ๋ ฅํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค. ์ฆ๊ฑฐ์šด ์ถ”์–ต๋งŒ ๊ฐ€์ ธ๊ฐ€์…จ๊ธธ ๋ฐ”๋ผ๋ฉฐ ๋‹ค์Œ์—๋„ ํ•จ๊ป˜ํ•˜๊ธธ ๋ฐ”๋ผ๊ฒ ์Šต๋‹ˆ๋‹ค. ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค.
MGMM
Superior Double Cooking Room
Stayed in Sep 2023
Business travelers
9 review
4.2/5
Very Good
Posted on Oct 26, 2023
๐Ÿ‘ Self check-in
Response from Property: Hello customer, this is Yeoksam Art Nouveau City Hotel & Residence. Thank you for visiting our hotel. We will do our best to make your trip more comfortable and enjoyable. Thank you again for visiting our hotel.
Gracie789
Superior Double Room
Stayed in Oct 2024
Business travelers
19 review
1.2/5
Posted on Nov 17, 2024
Really bad...couldn't be any worse 1. When checking in, there was no one at the front desk! You need to use a machine to check in by yourself.. BUT it's not working until 4:30PM and you can only wait. The whole day is wasted and you can't go out to play 2. After finally checking in, the room was so hot that it would melt you. The air conditioner was 29 degrees and it didn't work to cool down. You couldn't adjust it yourself 3. The decoration looks good but it's actually very old 4. The next morning was another nightmare. Before 11 o'clock, the front desk finally showed up. He didn't speak English at all and shouted at me in Korean. But I got out and checked out. The old man with a bad attitude really scared me To sum up, the location is good, on the main street, there is an airport bus at the door, but it's really not suitable for business trips!
Original TextTranslated by Google
Response from Property: Hello, customer. We apologize for the inconvenience caused to your enjoyable trip. We will take your comments into consideration and strive to provide a better stay in the future. Once again, we apologize for the shortcomings in using the hotel, and thank you for writing a review.
Guest User
Superior Double Room
Stayed in May 2024
Solo travelers
2 review
1.0/5
Posted on Jun 16, 2024
The room was very bad. We checked in by ourselves. There was basically no reception. The air conditioner was right above the bed and it was very noisy. I couldn't sleep at all. The room was cleaned after three days. And early check-out was not allowed. I was not allowed to check out even though I mentioned that the air conditioner was noisy. Extremely bad review
Original TextTranslated by Google
Response from Property: Hello, customer. We apologize for any inconvenience caused to your enjoyable trip. We will take your feedback into consideration and strive to provide a better stay in the future. Once again, we apologize for any shortcomings in our service, and thank you for your review.
ใฏใ‚Œใฐใ‚Œ(Halebale)
Superior Double Room
Stayed in Sep 2024
Solo travelers
13 review
4.5/5
Great
Posted on Oct 22, 2024
It was very convenient and a great base for a trip on the go. Both Yeotsam Station and Seolleung Station are within walking distance. GS25 is on the first floor, and there is a washing machine and microwave in the room. If you stay multiple nights, the room will not be cleaned, but two bottles of water and new towels are hung on the door handle every day. I had heard in advance that check-in is by machine, but I was also happy that the person at the front desk took the initiative to operate the machine even though I arrived late at night. (I think it was just by chance.) It seems like an old hotel, and it's not very clean, and there's a certain darkness in the air, but it was enough for a solo traveler.
Original TextTranslated by Google
Response from Property: ์•ˆ๋…•ํ•˜์„ธ์š” ๊ณ ๊ฐ๋‹˜์†Œ์ค‘ํ•œ ์ด์šฉ ํ›„๊ธฐ ๊ฐ์‚ฌ๋“œ๋ฆฌ๋ฉฐ, ์ฆ๊ฒ๊ณ  ๋งŒ์กฑํ•œ ์—ฌํ–‰์ด ๋˜์‹  ๊ฒƒ ๊ฐ™์•„ ๋‹คํ–‰์ž…๋‹ˆ๋‹ค.์ €ํฌ ์ˆ™์†Œ๋Š” ์•ž์œผ๋กœ๋„ ๊ณ ๊ฐ๋‹˜์˜ ์ž…์žฅ์—์„œ ๋จผ์ € ์ƒ๊ฐํ•˜๊ณ  ์นœ์ ˆ๊ณผ ๋ฐฐ๋ คํ•˜๋Š” ์„œ๋น„์Šค๊ฐ€ ์ œ๊ณต๋  ์ˆ˜ ์žˆ๋„๋ก ๋…ธ๋ ฅํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค. ์ฆ๊ฑฐ์šด ์ถ”์–ต๋งŒ ๊ฐ€์ ธ๊ฐ€์…จ๊ธธ ๋ฐ”๋ผ๋ฉฐ ๋‹ค์Œ์—๋„ ํ•จ๊ป˜ํ•˜๊ธธ ๋ฐ”๋ผ๊ฒ ์Šต๋‹ˆ๋‹ค. ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค.
KEVIN
Superior Double Room
Stayed in Aug 2024
Business travelers
10 review
3.7/5
Posted on Sep 4, 2024
It is about 700 meters from the subway station. The location is good. The room is well equipped, but it is fully self-service and the check-in time is too late.
Original TextTranslated by Google
Response from Property: Hello, customer. Thank you for your valuable review. I am glad that you had a pleasant and satisfying trip. Our accommodation will continue to think from the customer's perspective and strive to provide kind and considerate service. I hope you only took home happy memories and hope to see you again next time. Thank you.
Guest User
Superior Double Room
Stayed in Nov 2024
Business travelers
2 review
1.0/5
Posted on Dec 25, 2024
Nothing. Average hygiene. Will not stay here again.
Original TextTranslated by Google
Response from Property: ์•ˆ๋…•ํ•˜์„ธ์š” ๊ณ ๊ฐ๋‹˜์ฆ๊ฑฐ์›Œ์•ผ ํ•  ์—ฌํ–‰์— ๋ถˆํŽธ์„ ๋Š๋ผ๊ฒŒ ํ•ด๋“œ๋ ค ์ฃ„์†กํ•ฉ๋‹ˆ๋‹ค. ๊ธฐ์žฌํ•ด์ฃผ์‹  ์˜๊ฒฌ์€ ์ˆ˜๋ ดํ•˜์—ฌ ํ–ฅํ›„ ๋” ๋‚˜์€ ๋จธ๋ฌด๋ฆ„์ด ๋  ์ˆ˜ ์žˆ๋„๋ก ๋…ธ๋ ฅํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค.๋‹ค์‹œ ํ•œ ๋ฒˆ ์†์†Œ ์ด์šฉ์— ๋ฏธํกํ•œ ์  ์–‘ํ•ด๋ง์”€๋“œ๋ฆฌ๋ฉฐ, ํ›„๊ธฐ ์ž‘์„ฑ์— ๊ฐ์‚ฌ๋ง์”€๋“œ๋ฆฝ๋‹ˆ๋‹ค.
Guest User
Superior Double Room
Stayed in May 2024
Solo travelers
1 review
3.5/5
Posted on Aug 8, 2024
It was okay to stay there because of the decent facilities, duplex of unknown purpose, unique check-in system, shabby amenities, and many nearby convenience stores.
Original TextTranslated by Google
Response from Property: Hello, customer. Thank you for your valuable review. I am glad that you had a pleasant and satisfying trip. Our accommodation will continue to think from the customer's perspective and strive to provide kind and considerate service. I hope you only took home happy memories and hope to see you again next time. Thank you.