Business Hotels in Tarrant County

Nice hotel. Free shuttle to the airport every 20 minutes. I had a 14 hr layover in Dallas. Decided I wanted to sleep in a nice comfy bed and this hotel was the right choice. I had an amazing nights sleep and a good breakfast before catching a long haul flight overseas. Definitely made the right choice and will stay again if I have a long layover.

The hotel is very good. Very new. Very clean. Very comfortable. There is a parking lot. Breakfast costs money to buy. Toiletries are also very good, all branded. However, shopping around is a bit inconvenient.

# praise# Satisfied with toilet cleanliness, towel cleanliness, decoration, staff attitude, bed quality, room layout

Comfortable living, big room, good service from hotel staff. The bed is big, the location is in the middle of the city, there is a rugby field next to it, many restaurants, it is very convenient to go out

This was a great get away for the kids!

We noticed on first morning after first nights stay on our credit card a charge for 253$, when I called the desk, I was treated as if I was lying, the clerk began asking if we had eaten steak and salmon, I said no we ate at Troys. We had two drinks at the bar, but we used our credit card, nothing charged to our room. She told me an investigation would be done. Of course later she called back stating it was a server error. I would never stay here again, customer service is poor, and quality improvement is needed.

My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall. However, these are the weird things that ruined our stay: - The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be. - The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air. - Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way. I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room. - (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay. - They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay. I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.

I stayed there for 3 weeks feeling good! It nearby my working location and so many shops and restaurants around. The staff are nice and I love the room with kitchen, big fridge and stove. Not much choice for breakfast but taste good and have a funny waffle machine. However, something still made me feeling sad. I understand that cos of COVID no more daily room service. But for the long stay and specially room with kitchen, I feel sad that every time I back to the room the room is not cleaned... I need to call reception to request for cleaning within working hour. That's still fine but in the last week, I requested for cleaning, and then I found room is cleaned but have a shoe mark on the bed cover!!!!!! Since I back to hotel at night I can't ask to change it... I need to tolerance for a night and ask to change it the next day. I sleep on the bed that have a shoe mark and the area is close to my face.... I may stay again for location reason and the kitchen, but I hope that I can see improvement on cleaning service.

The room is large, the facilities are very new, the room is clean, the big bed is very comfortable, the bathroom is large, and the water volume is large. The pick-up and drop-off service is very fast, every hour, ten minutes to the airport.