Find 4-Star Hotels in Tarrant County

Extremely friendly service. Clean rooms. I was nervous about staying near a busy area, but it was pretty quiet. Super convenient to walk to and from rangers games. Pool was nice, and had a park area nearby to take my dog to potty. Hotel provided my dog a bag with bowls, tag, treats, and poop bags. Would love to stay here again!

My experience at this hotel was a good one. It's next to the airport and the hotel provides a shuttle service. The staff at the front desk are extremely friendly and helpful. The breakfast was good. The room was clean and spacious. I had a great stay.

The environment is very good, like

We noticed on first morning after first nights stay on our credit card a charge for 253$, when I called the desk, I was treated as if I was lying, the clerk began asking if we had eaten steak and salmon, I said no we ate at Troys. We had two drinks at the bar, but we used our credit card, nothing charged to our room. She told me an investigation would be done. Of course later she called back stating it was a server error. I would never stay here again, customer service is poor, and quality improvement is needed.

My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall. However, these are the weird things that ruined our stay: - The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be. - The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air. - Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way. I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room. - (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay. - They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay. I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.

Some of my family and I traveled to Grapevine, Tx for the upcoming Dallas Cowboy vs NY Giants game in Oct 2020. I must say that it was, truly, a WONDER-FULL STAY at this hotel!! The professionalism, hospitality, and respect was SPOT ON! Location was AWESOME...very close to shopping and various eateries (actuallu in walking distance)! Additionally, HATS OFF to Bonnie and Clyde's restaurant located inside of the hotel. Food, drinks, and CUSTOMER SERVICE was GREAT ♥️🍸🥩🍲♥️! The only downside was not having a microwave in the room. Other than that, this hotel is A GREAT and Beauty-FULL place to stay whether it's for business or for leisure.

Breakfast buffet was good. Room was basic for $300/night. Stayed in better for less.. Front desk women were really kind at check-in.

Good hotel. However, in this price range, I would have expected house keeping everyday. According to the front desk, they are coming only every second day. Not nice to come back after a busy day and see your room / bed not cleaned up. Feels a bit cheap. Would not stay here two night in a row again.

Power went out during stay at this hotel. It would have been nice to have been notified in some way of this rather than being surprised to enter into a dark hallway and having to carry out luggages and bags down 4 flights of stairs. Would have been nice to have been comped for inconvenience. The room itself was nice and clean however.

The hotel was nice. The only complaint I have it that I had my Do Not Enter/ Do Not Disturb (not sure which it said) hanging on the door when I went to the store. They entered anyway! I had money left out on the counter and other valuables that I didn’t have put in the safe bc I didn’t have time to throw it in there. They shouldn’t have entered if I put the sign on the door that said don’t smh