33 Burnett Ln, Brisbane, Queensland, 4000, AustraliaSee Hotel Details
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1 night
Guest Reviews
9.0/10
Great
198 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.8
Service8.9
Cleanliness9.1
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All reviews(198)
Positive reviews(190)
Reviews with photos/video(51)
Delicious breakfast(21)
Convenient for shopping(21)
Easy to get around(16)
Located downtown(16)
Classy environment(11)
Great swimming pool(8)
Perfect for business trips(6)
Small room size(6)
Negative reviews(8)
Asawaprecha
Queen Room
Stayed in May 2025
Family
5 review
8.5/10
Very Good
Posted on Jul 5, 2025
The location is superb. It located right at the CBD. Very easy to get around. The service was fast especially the check in process. We arrived early and got check in very fast. We complain about the cleanliness and staff was attentive upon the request we made. The staff were very nice.We got a free upgrade from 13th floor to 21st floor. The downside is that the bedsheet and pillowcase change was very slow and we waited until 11 pm even though we made request before 4 pm. The free buffet is also very average.
Hellokit
Queen Room
Stayed in Mar 2025
Couple
5 review
10/10
Outstanding
Posted on May 6, 2025
The location was prime. The room was clean however it is the first ever hotel that did not provide complimentary water. I’m very disappointed by such arrangement.
Knud
Queen Room
Stayed in Jun 2025
Business traveler
10 review
10/10
Outstanding
Posted on Jul 27, 2025
Great hotel in amazing location, right in the middle of Brisbane. Highly recommend this place.
Guest User
Queen Room
Stayed in May 2025
Business traveler
5 review
10/10
Outstanding
Posted on Jul 2, 2025
Superb location with numerous choice of food around. Friendly and helpful service too! Though room is on small side, it was comfortable and had everything I needed.
Prasad
Twin Room With High Floor
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 13, 2025
The hotel is extremely well located in the cbd. The facilities of the hotel are very good. Luca was extremely helpful , polite and obliging at reception. The breakfast was great, the room. Was clean with a magnificent view of the entire Brisbane skyline. Highly recommend this hotel to all visitors to Brisbane. It makes a huge positive difference to your entire stay.
Guest User
Queen Room
Stayed in Mar 2025
Couple
4 review
10/10
Outstanding
Posted on Apr 26, 2025
Perfect location in the centre of Brisbane, easy walk to everything you need. Very helpful staff and great facilities.
Justin Kh
Twin Room With High Floor
Stayed in Mar 2025
Family
46 review
10/10
Outstanding
Posted on Apr 16, 2025
A comfortable and well-situated hotel enhances any trip, whether for business or leisure.
Jessica Leatherbarrow
Twin Room With High Floor
Stayed in Jan 2025
Solo traveler
1 review
5.0/10
Posted on May 18, 2025
A very upsetting experience dealing with the staff here. I would not recommend. Staff are rude and unprofessional.
Qianhui
Queen Room
Stayed in Jan 2025
Business traveler
6 review
10/10
Outstanding
Posted on Feb 17, 2025
Great experience and nice food suppply. The room was impeccably clean, with plush bedding, a marble bathroom (complete with luxury toiletries), and thoughtful touches.
Flordeliza Malacca
Queen Room
Stayed in Mar 2025
Couple
3 review
9.5/10
Amazing
Posted on Apr 20, 2025
Lovely and amazing staff. Food is superb and cleanliness is ⭐️⭐️⭐️⭐️⭐️
Anonymous User
Deluxe Triple Room
Stayed in Jun 2024
Family
10 review
9.0/10
Great
Posted on Sep 21, 2024
Super convenient location right smack in the Brisbane city area! Rooms are slightly dated but overall cleanliness was there. Great service as well! Would say there aren’t many new hotels in Brisbane, and definitely recommend this place if convenience is key
Guest User
Queen Room With High Floor
Stayed in Dec 2024
Other
10 review
10/10
Outstanding
Posted on Jan 9, 2025
everything is good
cp value is high
definitely satisfied with my stay
Arif
Queen Room
Stayed in Oct 2024
Business traveler
1 review
8.5/10
Very Good
Posted on Nov 27, 2024
nothing to add... just trying to get my invoice.
南有嘉魚
Queen Room
Stayed in Apr 2024
Business traveler
6 review
10/10
Outstanding
Posted on May 12, 2024
Room is very clean and tastefully furnished. Although not too spacious. Location quite convenient, allowing quick access to most areas. Excellent breakfast.
Karlosjakob
ADA Queen Room With Shower
Stayed in Aug 2023
Solo traveler
4 review
10/10
Outstanding
Posted on Oct 13, 2023
I loved the Brisbane Hyatt. I ended up spending four more nights there and it just couldn’t get enough. It was centrally located. I was able to get around town very easily. I was able to walk over to the wonderful Parkland lake where the big party is in the middle of town where everybody’s at the beach and playing volleyball having fun The food was exceptional. The service was outstanding. The bed was very comfortable. Everything was modern and clean and eco-friendly so all in all I was quite impressed and I’m sure I’ll be back in the future. Thank you very much! I’m a big fan.