Name: Sercotel Amister Art Hotel Barcelona
Address: Barcelona, Spain
Rating: 8.3

Spain

Madrid

Toledo

Barcelona

Granada

Bilbao

Seville

I'm thrilled with this hotel; I didn't expect such a high standard, even though I read the reviews beforehand. When I checked in, I even thought it was a 5-star hotel. I give it a 10 out of 10. Excellent hotel, location, transport accessibility, shops and cafes, etc. Tomorrow is a whole other art form. The food was delicious, filling, and varied. I definitely recommend it. I'll definitely be back.

It is convenient to go to the airport. You can use the bus card to take bus No. 200 directly to any passenger terminal.
Although the breakfast is relatively simple, it is cost-effective among similar hotels in Madrid.

The biggest disappointment is that there is no sauna. Breakfast is okayish, small variety but tasty anyways.

During lunch time there is no food around in walking distance.

Free airport shuttle and 10 minutes walk to a nearest metro station.

Overall fine for a few nights between connecting flights.

It was spacious and comfortable. The kitchen was very convenient, with a microwave, induction cooker, cooking utensils, tableware, a refrigerator, detergent, etc. The room smelled good and felt clean. It was inconvenient that there were only a few electrical outlets in odd positions, not next to the bed.

When I first checked in and was assigned a room, I found myself having to go down stairs. My luggage was so heavy that I couldn't even imagine carrying it up and down the stairs, so I asked the reception to change rooms. Fortunately, since it was around 3-4 PM, the check-in time, they gave me a room without stairs. The hotel is old, so it's not terribly clean, but it was acceptable. However, the rooms tend to be quite dusty. Dust accumulated in the cracks and corners, and when I woke up in the morning, dust would settle on my phone or tablet screen. Two 330ml bottles of water were provided daily, which was a nice touch. The hotel's location, adjacent to Plaza Toledo, was excellent.

The room is large, but there is no scenery to see. I thought that the crater view room was a viewing room. What material was lower than the room in the lobby. The windows could not be opened. The narrow patio was the window of another building. Breakfast is OK. However, the hotel is adjacent to the bullring and there is a concert at 10 pm, which is a bit noisy.

The hotel is fine enough with a good location but very unwelcoming…. The person who checked us in was not friendly at all…. No Hello or anything..  Could not even find the wifi password. 

The following morning we saw her again as we were going out for a walk and she was coming in…. Again, no acknowledgement at all…  far different from our last hotel where the receptionist even asks if all is good with us upon seeing us a second time.

El hotel no está muy bien ubicado, no tiene estacionamiento propio y es muy difícil estacion**** cerca. El hotel esta bonito y tiene todo lo necesario para un estancia agradable pero si es muy complicado estacion**** cerca.

The hotel is not very well located, it does not have its own parking lot and it is very difficult to park nearby. The hotel is beautiful and has everything you need for a pleasant stay but it is very difficult to park nearby.

The front desk staff was excellent. I arrived early, and since a room was available, they kindly offered me a complimentary early check-in. I truly appreciated their flexibility.

The room door was a bit tricky. After swiping the key card, you needed to push it quite firmly to open it. I struggled to open it a couple of times, thinking it was faulty. I eventually called the front desk, and they clarified that I simply wasn't pushing hard enough.

Guests can go up to the rooftop terrace without a reservation to take photos, offering fantastic views of the Sagrada Familia. The hotel's close proximity to Sagrada Familia also means you can easily visit in the morning to capture its reflection.

At first, we were given a room on the first floor, which was very dark, with a view over the roof. The bathroom had a very strong smell of cleaning chemicals that could not be aired out, so we asked for a room change. We were then moved to the third floor, which was much better – brighter, with a view of the street, and generally fine.

However, the cleanliness of the rooms leaves a lot to be desired. There was a lot of dust in less visible places, the bathroom floor was not properly cleaned, and both the shower and bathtub would benefit from a thorough cleaning and refresh.

Overall, the hotel is pleasant, but cleanliness definitely needs improvement. Breakfasts were very tasty, although we missed having fresh vegetables.

Nous avons séjourné dans cet hôtel 3 nuits, et pour le prix que nous avons payé, nous avons été fortement déçus. 

Points négatifs : 

- L’insonorisation est inexistante, l’hôtel est très bruyant. Les bruits de l’extérieur ( donc la circulation et la rue ), alors que nous étions au 5eme étage… et les bruits dans le couloir et dans les autres chambres. Nous avons été réveillés 2 nuits / 3 en plein milieu de la nuit par des personnes qui entraient dans leur chambre à 4h du matin…

- La piscine est minuscule, elle fait 2m sur 2m pour 1m de profondeur. De plus elle n’est pas chauffée. Et pour finir il y a seulement 4 transats. 

- Le lavabo de la salle de bain été bouché. 

- La clim ne fonctionnait pas. Elle était affreusement bruyante, et ne refroidissait pas. Nous l’avons signalé 2 fois à la réception, qui a fait semblant d’en avoir quelque chose à faire… En me disant clairement que « c’était normal »
En plein mois d’août c’était vraiment pas terrible… 

- Les cartes pour entrer dans la chambre ne fonctionnaient qu’une fois / 5. Encore une fois, nous avons prévenu la réception, qui n’avait pas l’air surpris par ce problème. 

- L’amabilité du personnel, pas de bonjour ni de sourire, il faut les interpeller pour être calculé, c’est dommage. 

- Des bouteilles d’eau payantes dans le mini bar de la chambre alors qu’elles sont mises gratuitement à disposition dans la salle de sport !

Les points positifs : 

- La chambre était propre. 

- Une cafetière à l’accueil qui permet de prendre un café à emporter avant de quitter l’hôtel. 

- La salle de sport, bien que petite, mais avec le strict minimum était appréciable. 

- Le petit déjeuner est complet.

Sercotel

Columbus

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