Name: Pullman Paris Centre - Bercy
Address: Paris, France
Rating: 8.8

China

Shanghai

United Arab Emirates

Dubai

France

Paris

Thailand

Phuket

Bangkok

Sanya

Every time I come for a staycation, the hotel lobby feels bright and comfortable, and the service is excellent. I'd especially like to commend a lovely lady from Malaysia named ”Evelyn.” She's not only beautiful but also very professional and well-mannered! As soon as I arrived, she had already reserved a room for me on the 19th floor. The room was comfortable and tidy, and the housekeeping staff was also fantastic. Every time they saw me return, they knew my preferences and would specially prepare extra items I needed in the room. It truly felt like home, very warm and inviting. The coffee and tea used in the room and lounge are also imported. As for the hotel's breakfast, its quality hasn't declined over the years; in fact, it's gone up a level! The variety is richer, and the taste is superb! The hotel also has many other facilities, including a Shanghai cuisine restaurant, a Western restaurant, and a Cantonese Chinese restaurant. There's also a gym. The hotel also has a very comfortable terrace, perfect for chatting and relaxing~ I highly recommend everyone come and experience it; you definitely won't be disappointed!

Near to railway station. Major plus for our group. Train access was one of a key plus point too.  Took cab however to most places we had a kid. Took a train to Jing An (3r per adult) and from Airport (7r per adult).  Pretty convenient and affordable though didi wasn’t expensive. Food is meh at breakfast and Executive Lounge - pretty repetitive with a few changes here and there. International but of course still more Chinese food. Chinese food is too oily and heavy flavoured for our taste but that could be subjective. 

Front desk was decent. One of the concierge guys was pretty helpful. Hotel is modern, clean, beautiful hardware though. Breakfast is for two per room but could be added at 100r a day before or 130r on the day itself. Additional person for executives lounge access could be waived for a review though we didn’t utilize that.  

We had the executive suite room with large access. Huge room we are pretty satisfied. Our room looks out to the railway station which was wgreat for us as we were heading to Suzhou after Shanghai 30 mins HSR away. Walk is 5 mins away. 

The bathroom siding door couldn’t be locked as that was faulty. Dyson hairdryer. Huge bath space. Offered to convert sofa bed to bed without charge for that first so that was great. 

Not many big issues, I think we could stay again dude. Of course Shanghai has many great options as well, except for the food - wouldn’t order breakfast or get lounge access - would rather head out to eat. They provided cute, toddler bathrobe, toothbrush and guest room slippers - which made my kid happy. I would also suggest to add much needed potty related accessories including a step up stool. 

All good otherwise, will recommend. 

Room pictures look as as what is on Trip, so sorry no pictures taken.

The reception staff were warm and professional, making the check-in process efficient and smooth. The front desk staff proactively informed us about the hotel's facilities, breakfast times and location, and how to connect to Wi-Fi, along with any relevant注意事项 (important notes). They patiently answered all our questions throughout our stay, which was very thoughtful. The overall service was meticulous and attentive, leaving us with an excellent first impression right from check-in.

The hotel rates high on every single factor: room, cleaniness, breakfast, etc. It is a pity the subway is not very well connected.
The hotel has a gym and a swimming pool (which I haven't tried). There is a lounge as well in which consume light dinners and beverages.

The hotel is absolutely great! The facilities are a little old, but overall it's excellent. The breakfast is delicious, the environment is lovely, and it's super close to the subway station. It's really convenient to get pretty much anywhere. Highly recommend!

Great hotel for a business stay or staying central in Downtown - the view from Executive room is pretty good but not spectacular as Burj Khalifa is not so front and center.
Amenities are good, we especially enjoyed the squash court and gym with an actual Smith Machine - beats other hotels that usually stock up 10 dumbbells and 5 treadmills.
Had an issue with an iron, which they quickly addressed - but apparently there is just a single socket for that EU-style plug. Weird they do not stock irons with UK-style plugs which are used in UAE.
We also noticed some mould around bathtub which irked us a bit. Otherwise cleaning was good.
This was our honeymoon trip and they left a small cake and a lovely card on our arrival, along with some balloons - a sweet gesture which we appreciated. Balloons were not removed the next day however but that is fine, maybe some couples enjoy them (haha).

Our stay was excellent, the location is good, there’s metro station that’s near by walking. The breakfast & Executive Lounge were all excellent 💯

Hotel location is excellent, next to a large shopping mall and supermarket. Staff in general is very helpful and friendly.  The 2 room apartment is spacious. The only thing I would recommend for improvement is the maintenance as we found that the balcony door is out of order and could not be locked. Also the water pressure of shower tap is quite low and can be improved. But overall our stay in this hotel is very satisfactory and enjoyable.

This so-called five-star hotel may enjoy a prime location next to the Eiffel Tower, but the reality is deeply disappointing for the price they charge. The central issue, and one that ruins the entire stay, is the ancient air-conditioning system. It can only produce either heating or cooling—not both—and the creaky controls offer no real control at all. We stayed in late September when the afternoons were still hot and sunny, and the room became unbearable. Opening the window wasn’t an option either, since it just brought in street noise and light, making rest impossible.  

When I complained, the staff first tried to mislead me by saying they would send a technician to “fix” it, as if this were a problem isolated to my room. Of course, they knew full well this is a general, long-standing issue built into the system. Instead of any actual solution, they then attempted to placate me with complimentary coffee and champagne—which I pointedly returned.  

Reading other reviews confirmed I was not alone. Many guests describe the exact same problem, and management appears content to ignore it. For a hotel that charges luxury rates and claims five-star status, the lack of a modern climate system is unacceptable and feels like outright negligence.  

My advice: avoid this hotel entirely in spring or autumn when temperatures fluctuate. If comfort matters at all to you, spend your money elsewhere—this place is only trading on its view of the Eiffel Tower, nothing more.

We booked the Classic Family Room with two double beds, and it was spacious and very comfortable. The room was well-equipped, including a smart TV which was great for relaxing after a day out. The location is excellent — right next to the train and metro station, making it easy to get around. The area feels safe and has plenty of restaurants and cafés nearby, which made our stay even more enjoyable. Highly recommended!

The Pullman Bercy is ideal if you want a relaxed, modern hotel in an extremely safe and accessible neighbourhood. Great for those who value comfort and luxury.

+ Location: From the hotel it's a few mins walk to the M14 line, a new and safe metro line that is connected tobAirport Orly and Gare du Lyon train station (RER A/B trains to Disneyland Paris and Charles de Gaulle Airport). M14 can also take you into central Paris to see the Louvre, Notre Dame and Palais Garnier within 30mins. 

+ Cleanliness: The room, including water and towels, was refreshed daily.

+ Air Conditioning: The a/c worked well and kept the room at a comfortable temperature. 

- The TV did not have chromecast or similar wifi-streaming features available.

Pullman

Columbus

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