Name: citizenM Kuala Lumpur Bukit Bintang
Address: Kuala Lumpur, Malaysia
Rating: 9.2

United States

Seattle

New York

Malaysia

Kuala Lumpur

Los Angeles

United Kingdom

London

San Francisco

The best and most lowkey location if you wanna visit 90% of Seattle! Friendly and efficient check-in. Real cool lobby. I wish I had used it a little more. Didn't eat or drink there since I was meeting up friends for dinner around town. Several cafés in the area are worth treating yourself to.

Checkout was the easiest process I've ever had. Rooms look a bit cyberpunk/capsule hotel adjacent, but you sleep well and have pretty much everything you need [unless you need a desk for work or something].

Some things to note:
Lights are a bit tricky to dim since they cycle brightness. It would have been great to leave one light on and dim the rest with the power saving feature [also just to keep up the night curtain and lower the day curtain, so I'm not walking in a pitch black room after dinner].

Why not 5 stars all around?
The shower door didn't/couldn't shut all the way, so I used the towels to mop up the wet bathroom floor. Asked at kiosk for extra towels... they never came. At least the floor dried up before I left. Maybe if I made my request using the iPad, it would have happened. This obstacle made my stay not as good as it could have been, but I made do [there are add'l restrooms on the basement level, fortunately].

This place was ok, service wasn’t the best and a lot of things were just kind of expected of us and not communicated at all. Also we were asked to check out earlier than we planned while we were still asleep despite having paid for a late checkout. We ended up having to show them the charge on our card in order for them to believe us. Also as far as the rooms go, they are tiny. And bathroom is cramped with no privacy. TV did not work with our devices so we were not able to stream almost anything during our stay which I haven’t had to deal with at any hotel in years. Also our view faced the inside of the building which was another building about 15 feet away, so no view which we did not know until we showed up. However, the location is amazing is perfect for any events at Lumen field or T-Mobile Park being only a 10-15 minute walk. For over $600 for two nights, we were less than impressed about our experience.

This hotel reminds me a lot of Tune hotels in Malaysia. Very basic facilities in a very small room. Many functions are controlled by an iPad, but you can use switches on the wall to do the same if you’re old school. My automatic curtain wasn’t working so my city view was obscured.

The hotel is “hip” - you check yourself in using a machine and once you’re settled, you can return to the lobby for some human contact at the bar.

The tariff was horrendous but the location was great and the bed was clean and comfortable.

Very good hotel, the room is not big but comfortable and exquisite. The coffee in the lobby bar is very designed. The hotel location is very good and convenient for travel. I am very satisfied. recommend.

Room was clean and tidy. All features was controlled by the ipad provided. TV able to play youtube, netflix, etc. There was a bidet in the toilet. The room is standardised to all king beds - not really spacious for us as we have 3 people sleeping. The toilet was very small and the glass was more of translucent. Breakfast served was delicious, though not a lot of choices. We could choose some hot drink from the baristas - cappuccino, latte, etc. Location wise is okay - 15-20min walk to bukit bintang. Overall, a good stay, however, 2 people in a room would be the max. Will stay here again :)

citizenM

Columbus

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