Best Bournemouth Hotels

"I recently stayed at The Bath Hotel Beaumont from 25th to 26th April, where we had booked two standard rooms with windows. Unfortunately, the experience was quite inconsistent. One of the rooms was very good, clean, and comfortable. However, the second room was extremely disappointing and in poor condition. It was significantly below expectations, especially considering both rooms were booked under the same category. I would strongly advise avoiding the smaller standard rooms, as the quality seems to vary greatly. On a positive note, the hotel’s location is excellent and very convenient. The spa and swimming pool facilities are also good; however, it should be clearly noted that these come at an additional cost per person, which is not communicated transparently at the time of booking. Parking is available but costs around £25 per day. Unfortunately, the service associated with this was very poor. Our car was parked under a tree and was left covered in bird droppings. When we raised this concern, the staff were unhelpful and stated they did not have the manpower to clean it. Instead, we were given cleaning supplies and expected to clean the car ourselves, which is highly unprofessional given the price charged. Additionally, the valet service was unreliable. On multiple occasions, we had to wait 15–20 minutes for our car, and twice we ended up retrieving it ourselves after being told to wait. This defeats the purpose of a paid valet service. The staff, particularly at reception, came across as rude and unprofessional, especially when handling complaints. For a hotel of this standard, the lack of basic service, including room service or an efficient call service, was surprising. Overall, while the location and some facilities are good, the inconsistency in room quality and poor customer service significantly impacted our stay. I would not recommend this hotel unless improvements are made."

"This is my second stay at this hotel. I am a professional dancer and every year there is a major competition held in Bournemouth, and to be honest, Hilton is one of the most closest hotels to the place of competition, which was the main reason to stay there. But, as last year, as this year, the stay didn’t leave a good impression. Last year my Gucci T-shirt was stolen by the housekeepers (it was lying in my suitcase) and the hotel didn’t compensate it in any way. This year, while doing the check-out, the lady at the reception wanted to charge extra money from me. I had breakfasts included, but she told me the opposite was showing in her screen. When I asked her to show her screen, she refused, saying that “oh it’s a mistake, sorry”. Then she said that I have other things to pay and I couldn’t understand what, as we never ate at the hotel during the day, didn’t use mini bar (which wasn’t even filled up), didn’t use spa, basically nothing. She was trying to find out what shall I pay for about 10 minutes. When I told her I’m late to the airport, she said everything is fine and I can go.  These situations with payments and money completely ruined everything and my opinion about the hotel. I won’t come back for sure. About the food: there is basically nothing to eat. Sausages, bacon, eggs, harshbrowns, beans and some vegetables which look green.  Service: cleaning may be way better. We had plenty of trash in our room such as bottles, cans, empty bags which have been with us for the whole week of our stay and were never thrown away. The first few days the towels were changed, while after that they weren’t even lifted up from the floor. I was staying with my friend and we occasionally ordered food. I have asked at the reception for two forks four times, but I was totally ignored. On the 5th time, when I was screaming, they finally brought the forks. Same with glasses: I’ve asked for 4 glasses, but have never seen them)) The overall feeling of the stay is absolutely negative, as it’s basically just a place for sleep without any good services. For the money it costs it’s absolutely not worth it."

"Big room and accessible bathroom there is a very retro lovely charm here which is like of timeless but not in a bad way . The Internet was very good as were the facilities in the room . The only thing I would say was the bar soft drink was relatively expensive but it was just that you tasteless like it had been watered down too much"

"I had an amazing experience. The staff was very helpful and supportive they also allow me 15 minutes Extra as I was bit late for checking out apart from the issue with wash basin as  instantly they fix it. I am recommending this place."

"We had a very pleasant stay at the Heathlands Hotel in Bournemouth and would happily recommend it. The location is great, making it easy to explore the area. The staff were very friendly and professional throughout our stay. When we checked out, we asked if we could leave our luggage so we could continue exploring Bournemouth, and they kindly agreed — which was incredibly helpful and much appreciated. Breakfast was delicious and a great way to start the day. Overall, a lovely stay with excellent service. We would definitely return. Dijana"

"The location is convenient. Walking distance of 10 minutes to the city centre and 20 minutes to the beach nearby. The staff are very friendly. The hotel provides car park with a price. £15.5 for overnight. Only shower not bath in the bathroom. One bad thing is the television in the room. It is so small and it is placed at the corner of the room."

"Though it's an old building, they have kept it neat and tidy, except the carpets. The shower room was clean, and the room was spacious. Breakfast was decent. It's slightly costlier for me, but season time."

"We stayed here as a couple and had a mixed experience. The hotel has its charms, but also a few drawbacks. Rooms & Amenities: The rooms were quite small and felt congested, including the toilet where the commode placement was very cramped. The amenities provided were basic — just soap and a combined hair and body wash. Surprisingly, there was no handwash, no refrigerator, and no hair dryer in the room. On the plus side, the room was clean, and we had no issues with hygiene. Staff & Service: The staff were very friendly and welcoming, which made the stay more pleasant. Facilities & Atmosphere: The swimming pool was lovely, and the view from the poolside was amazing, directly overlooking the sea. The lounge area shared the same beautiful view — a great spot to relax in the evening. There was even a small jewelry corner inside the hotel, so beware — you might end up buying a ring or necklace if your partner starts browsing! Other Notes: The lift was possibly the oldest I've ever used — it really felt like stepping back into the 90s, which in a way added some quirky character to the place. Food: The full English breakfast was genuinely very good — one of the highlights of our stay. Overall Value: The pricing was reasonable, but for better value, it would be great if they included essentials like a refrigerator, handwash, and hair dryer in the rooms."

"Hotel is a bit tired and beds were uncomfortable. However good location for a couple of nights and good to have access to the pools. Probably wouldn’t stay again just because of the uncomfortable beds and not good for a bad back."

"Check in was very quick. We had a family room with a double and a single basement room. Was get nice, clean and spacious. Plenty of parking, 10 my ns walk to the beach and 10 mins walk to shops and restaurants."