Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 18, 2026
AnnietaI need to give a huge shout out to every reception staff member as every single one has been incredibly kind and friendly as soon as we entered the building! When asking questions, every single staff member gave a detailed answer to the point where I wouldn't even have to ask again or ask any further questions!
Our room didn't have any AC and our room was very warm even with a fan provided. The bathroom.door was very squeaky too and you had to give quite a nudge when trying to close it or open it. But despite these, the staff member made up for it, we both enjoyed our stay and would recommend this place to anyone travelling to Bournemouth!
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Price per night from:PHP 3,209
Posted onAug 31, 2026|Family Room 3
Guest UserThe hotel is undergoing refurbishment. We had a family room which was beautifully decorated, the beds were comfortable. Breakfast was good. We used the pool which is quite dated and small for the size of hotel but a nice bonus. The staff were excellent, friendly and helpful. We will definitely will be back again.
The hotel has a lot of families staying there, would be nice to do a early evening disco/ something for the children to make use of the empty bar area
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Price per night from:PHP 2,248
Posted onJun 25, 2026
Guest UserUpon checking in was told breakfast is till 10 am
Next day in the morning was coming to have breakfast with kids at 9:40 apparently too late. Went back to the reception they said oh sorry it’s open till 10 am on weekends. Left with 2 kids without breakfast and no complimentary was offered considering misleading information from the receptionist on check in. We travelled on hottest day by train with delayed service 4 hours to get here. Also, felt intimidated by pool staff teice on 2 different days asking me who I am and are we were guests ?:( seriously? Did they think I just walked in randomly from the street? Shocking! Me and my two kids felt unwelcome and placed in embarrassment in front of others because I had to verify that I am guest and I had paid to be here:( that’s not 4 stars customer service! I travel around the world but here felt either ****** or discrimination not sure what it was felt odd. Had to book another hotel because didn’t like the whole experience and attitude from the staff! Also their spa and indoor pool is actually in the other hotel next by. Which was odd we never made as didn’t want to move around from one building to another for spa. Receptionist were abrupt and couldn’t be bothered to spare simple smile. Not happy at all.
Bathrooms shower it terrible no power couldn’t even wash my hair off the soap. Basically not recommend due to these issues I had experienced.
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Price per night from:PHP 3,918
Posted onOct 18, 2020
Guest User
I had the pleasure of staying here in October 2020. John and Christine did everything possible to keep us all safe from Covid but still maintained a house party atmosphere. The rooms may not be modern but they are spotlessly clean and the food was lovely and there was plenty of it. Our tutor was Sharon Hurst who was fun and inspiring and ensured everyone had a great time. I will definitely visit again
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Price per night from:PHP 3,116
Posted onSep 29, 2025
Guest User
We had a wonderful stay with my boyfriend. The hotel was beautiful, spotless, and had such a calm, relaxing atmosphere – perfect for a romantic break. The staff were warm and welcoming, and the location was ideal, just a short walk to everything we needed. From the lovely room to the delicious breakfast, everything made our stay feel really special. We’d definitely love to come back!
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Price per night from:PHP 2,808
Posted onJul 30, 2026|Standard Twin Room
Guest UserThe location is great, just a ten min walk from the beach, or a five min walk to get a ten min bus to Boscombe or Bournemouth (although these only go every half hour, seem to always be late and stop running by 6.30pm so plan carefully, or take a stress free taxi ride instead - just £6 to Boscombe).
The hotel is clean and tidy, but the reception staff I met were sullen and unhappy to help, the beds we had were awful (feel every spring, I padded it with two quilts to be able to sleep, luckily it was very hot so we didn’t need them) and unfortunately our window was broken so I couldn’t shut the noise of people entering/leaving the hotel directly below the window out. However, the man sent to try to fix the window was extremely polite and helpful, and respectful of my request to be really quiet and softly spoken around my autistic son who was trying to get to sleep. And he fixed the window.
Luckily we were only staying for one night, so despite the painful bed, I would come back for another cheap, brief stay.
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Price per night from:PHP 2,360
Posted onMay 3, 2026
Guest User
Only stayed 1 night because visiting relatives for a birthday party.
Since my last visit there has been a transformation in the quality of the rooms.
The receptionist ( a Hungarian lady ) was exceptionally kind in dealing with our requests.
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Price per night from:PHP 2,659
Posted onJul 25, 2026|Double Room With Sea View
Guest User
I had read the reviews so I was not expecting much. All the staff appear to work really hard. Unfortunately, the hotel itself is really grubby and in much need of new carpets, redecoration and maintenance. (Sorry you maintenance guys, it might be a case of not enough hours in a day). Its NOT good enough to say ”there is only one pump” when no water comes out of the shower and then its brown for several minutes! I believe the pool is a new addition but why let the weeds grow up around it? The room was disappointing, my clothes hangers kept falling out of the holes and my clothes were then laying in the bottom of the wardrobe. I requested some hangers from reception, but no hangers existed? It was recommended that I book a table for dinner, I opted for 7pm and the steak. Forty minutes later it was still being chased up! Chatting around the pool it appears two people can stay for £80 per night but I was charged £133 with breakfast. Breakfast was buffet style and barely warm. I visited the hotels in the group and they are by far better. I will not recommend this hotel or stay again!
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Price per night from:PHP 2,789
Posted onAug 16, 2026|Classic Single Room
Guest User
staff were wonderful however, the inside and outside pool closed. the sauna was closed. the hotel does not deserve a 3 star rating. no air condition in very small roon, no place for your luggage, the room was that small. no phone in the bedroom. im disabled and was on the first floor, no lift to that floor. they do not cater for the disabled and there are lots of steps. the place was shabby, everywhere needed painting. the table and chairs outside the sun had taken away all the varnish. the room was clean and the bathroom was ok. the place needs a total overhaul. very disappointed as i stayed for only one night and it cost 85.74 euros. i then stayed for 6 nights at another hotel in camborne and only paid £300 for 6 nights, it was 3 star and included a full english breakfast. at bournemouth eastcliffe the cost didnt include breakfast. i spoke to some of the staff and they told me that they were tired of having to apologise to tourists when so many complained. apparently the owners for so long either do not listen or dont care. this hotel should be downgraded.
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Price per night from:PHP 3,134
Posted onApr 8, 2026|Standard Single Room
Travel with TazWas a great stay, room was clean and comfy. The only issues I had is that there was no blind on the bathroom window and there was rooms across. There was no bin in the bathroom either. There was entertainment every night. The receptionist were friendly.
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Price per night from:PHP 2,295