Featured facilities: Private beach area, Pool, Dry cleaning
Great
238 reviews
9.2/10
1 night
From US$125
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9.7/10
Amazing
MMatt NasirPondok Santi Estate is truly an exceptional place to stay.
We stayed at Pondok Santi Estate in Gili Trawangan for four nights, and from the very first moment, everything exceeded our expectations. The level of service is outstanding — a true 5 out of 5 — and the experience feels much more like a five-star luxury resort rather than a hotel.
Every detail is beautifully designed and perfectly maintained. The rooms are spacious, elegant, and extremely comfortable. Housekeeping is impeccable, and the staff is attentive without ever being intrusive.
The restaurant experience deserves special praise. The food quality, presentation, and service were consistently excellent. Breakfasts were a highlight of our stay — fresh, delicious, and served in a peaceful, beautiful setting that made every morning feel special.
What truly sets this resort apart is the warmth and professionalism of the team. From the room staff to the restaurant team, everyone made us feel genuinely welcome and well cared for throughout our stay.
Personally, Gili Trawangan itself is not a destination that impressed me greatly. However, Pondok Santi Estate completely transformed our experience and made the island a place I would happily return to again — specifically because of this resort.
We feel very fortunate to have stayed here and are deeply grateful for such a memorable and high-quality experience. Pondok Santi Estate is a true sanctuary of comfort, elegance, and exceptional hospitality, and we would not hesitate to return.
GGuest UserA Magical 50th Birthday Celebration at The Oberoi, Lombok
I recently celebrated my 50th birthday at The Oberoi Beach Resort, Lombok from 8th to 10th September, and I can confidently say it was one of the most memorable holidays of my life.
From the moment we arrived, the front desk team made us feel truly special, welcoming us with warmth and professionalism. The room service and housekeeping were impeccable—every request was met with a smile and executed flawlessly.
What truly elevated the experience was the extraordinary hospitality. The staff went above and beyond to make the celebration unforgettable. I was surprised with beautiful room decorations, and during dinner, they arranged heartfelt birthday greetings, a live band, and even fireworks to mark the occasion. Every detail was handled with care and precision, making me feel incredibly valued and celebrated.
The spa treatments were sublime, offering the perfect balance of relaxation and indulgence. Every team member—from the spa to the restaurant—was genuinely committed to making our stay exceptional.
Thank you to the entire Oberoi Lombok team for creating such a magical experience. You turned a milestone birthday into a cherished memory that I will treasure forever.
GGuest UserThe hotel's location is fantastic, right on the beachfront with private sun loungers. The staff are welcoming, and there's a tap outside each villa to rinse off sand after the beach. We were greeted wonderfully and checked in immediately as our room was ready. They promptly brought welcome drinks and cold towels.
Regarding the downsides: there are no disposable toothbrushes or body lotion. The water isn't in disposable bottles but in a carafe that you have to refill yourself in the lobby. The room is very dark with insufficient lighting. The windows aren't airtight, leading to high street noise, especially when the call to prayer starts at night. The refrigerator is also very noisy. The air conditioner is positioned to blow directly onto the bed, so we had to sleep with our heads at the foot of the bed. The AC is also loud. There were strange worm-like caterpillars crawling in the bathroom and room. There are no power outlets near the beds. Breakfast is à la carte, with an additional buffet offering vegetables, fruits, cheese, cold cuts, and pastries. The breakfast food isn't very good; poached eggs were overcooked. A plus is that you can order several dishes from the menu. The latte coffee was very bitter, and I had to add milk myself. I believe the price for this hotel is too high. The only plus is the location – it's conveniently situated a 10-minute walk from the port and has a beach spot where you can see turtles.
DdafsusloThis stay was much more than I expected. I originally booked this hotel as a last-minute emergency for one night, but I ended up wishing I had booked my entire three-day stay here!
What stood out:
A Special Shoutout to ”Superman”: I have to give a special mention to my driver, Superman. He was absolutely incredible! From the very first moment I met him, I knew I was going to fall in love with my stay at this hotel. He made everything feel seamless and welcoming.
The Room & View: The room was incredibly spacious. Even though I booked a garden view, I was given a generous upgrade to a partial ocean view. From the beautiful bathroom to the balcony, the scenery was breathtaking.
Exceptional Service: The service went above and beyond. They contacted me via WhatsApp and were extremely flexible in helping me book a private tour for the same day.
The Experience: They arranged a pickup for me directly from the Lombok port. I rented a GoPro through them for the tour, and despite the rain, the team was so kind and accommodating.
Dining: I had a delicious dinner, and the breakfast the next morning was outstanding with an incredible view.
Everyone at the hotel was wonderful and the attention to detail was amazing. I truly regret not staying here for my whole trip. Highly recommended!
GGuest UserWe had a great time at Qunci Villas Resort. The public spaces are all super neat and well maintained, the staff is very friendly and accommodating, and between the endless options of excursios, experiences and selection of 4 restaurants you'll never feel bored. We stayed in the Qumbang Luxury villa and here are a few things and here are a few things you should know if you're considering the same. The villa is in a separate location from the main resort compound. It is across the main street and around 450 meters up the hill, so you have to ask reception for a ride every time you want to go between the resort and the villa or take a nice little walk. If you want to swim in the public pools as a resident of the uphill villa, the only restrooms available to you are in the restaurants. So it can get awkward slightly walking around dripping water or changing in there. Lastly, the resort is right on the middle of senggigi Beach, which is slightly narrower than the other parts which makes it inaccessible sometimes because the waves comes crashing against the resort shore. Which is fine because you can still walk to either side of the resort and access the other side of the beach beyond the resort grounds.
Sse7enasuraExceeded my expectations! The hotel staff were not only very friendly but also went above and beyond to help with any issues, like checking my data balance and arranging a private car for three days. On top of that, the view was great – you could see the sea right from your window. The breakfast and dinner buffets also offered a delicious variety every day. The garden view room, being sea-facing and away from the mountain road, was very quiet. The only minor drawback was the water pressure, which was a bit low, and sometimes it took a while for the hot water to come on. Overall, though, it's highly recommended!
GGuest UserThe room was nice, with several outlets on the wall, including both a two-pin and three-pin Chinese standard. The hotel has two adult swimming pools (1.6m and 1.3m deep) and one children's pool (0.8m deep). Breakfast is a full buffet with a wide variety of options, and the Vietnamese pho was delicious. A thoughtful touch was the restaurant calling our room to remind us about breakfast if we hadn't shown up by 9 AM. The downsides are the late 2 PM check-in time. Also, being located on the northern beach, dining options and snack shops nearby are limited, so you'll need to rent a car to get around and find food.
GGuest UserWe booked for a weekend surf trip. For us, the location was amazing- right on the beach close to the wave. Also a short bike ride to the main road through the island. The boys loved the endless breakfast buffet, and the staff was very friendly and accommodating. The rooms were fine and had good AC. Simple but met all of our needs. Would return!
VVorizzardI would like to warmly thank the bale sasak team for their exceptional welcome and impeccable service. Every staff member contributed to making my stay unforgettable with their kindness and availability. The facilities were perfect, and the atmosphere was relaxing. Thank you again for everything; I hope to return soon!
Special thanks for Pedro the goat! I want to see you again brother!
GGuest UserMixed feelings
The room I initially booked (paid extra for AC and hot water) was just dirty and I could not control the AC bc remote wasn’t working so it was always on
I could clearly see that no one had cleaned it (see first three pictures) and tbh bathroom felt unsafe with electric cables next to shower
I asked to change and they tried to give to charge me extra for another room - I told them either I have what I paid for (AC and clean bedsheets) either it’s ok they pay me back and I leave
The staff said I’d need to talk to the manager and when I said ok bring me the manager they never got them and offered me third room without paying extra (feels dishonest that they didn’t show me this one first)
Bedsheets were okayish (so many weird stains, see pictures) but this one had no hot water - and they clearly said that I got downgraded. They wanted me to pay extra for the upgrade but do you think they paid me back the difference for the downgrade? Of course not (feels dishonest to charge extra for things you paid for initially but no pay back when you provide less than was paid for)
I don’t know how much a hotel like this needs a pool (which was really nice by the way) when they’re so close to the beach. Maybe they should put the pool budget into clean rooms and hot water lol