Very clean, the overall feeling is good, but I don't know why there are so many ants. I hope you don't charge a deposit anymore? How can I transfer money from a Chinese personal account to a foreign account? If I pay in cash, the front desk will not open until 10 o'clock, so I have to pay 60 yuan in handling fees when I return to China to exchange for RMB. It's pointless. Can't I open a credit card guarantee? Why is this apartment still so backward?
The homestay a bit far from jetty. By walking around 10min.
The owner is nice, but the room facilities is still need to upgrade.
Mid night have neighbour make noise as well.
Comfortable and attractive accommodation. Strategic location close to the airport and city center. The accommodation price is also worth the price. If I come to KL again.. I will definitely come and stay here. Thank you
Hotel near i-City,Shah Alam100% of visitors choose this area
AAnonymous User2025.03.30
Self check-in smooth. Low floor End Unit. Spacious with 2 rooms and a hall. Hall aircon not working. Room aircons and fans work well.
Bathrooms ok.
Drinking water dispenser ok.
Washing machine ok.
TV ok.
Glass cup weird design. Drinks could spill out easily. Curtain doesn't fit the window well.
Cleanliness good.
I booked the Deluxe Queen room because it has a ”kichenette”. It's actually just counter space with zero appliances. It's odd to not have an induction stove for this space, and the rooms not having microwaves makes it misleading to call this an ”aparthotel”. My room was a total eyesore (see photos). It's concerning that they won't improve the appearance of the rooms for the guests with several coats of paint. It's not compatible for long stays. There was construction across the hall (see last photo) from 10 AM to 5 PM which made it impossible for me to work remotely. The only 2 positives were the internet being private and the location being walkable.
I had a pleasant stay at this hotel. The check-in process was smooth, and the host was very helpful throughout my stay. My room was comfortable, although the door lock was a bit loose and needed replacement, which I hope gets addressed soon. There is shared bathroom well-maintained, but for those who prefer more privacy, I recommend booking the deluxe double bedroom with a private bathroom. Overall, I had a good experience and would consider staying here again.
Hotel near KLIA/Sepang,Sepang100% of visitors choose this area
GGuest User2025.01.05
Wonderful cozy room, there is absolutely everything necessary for comfortable living - kitchen, dishes, hair dryer, iron, shops nearby, the pool is excellent and quiet. Do not forget to take an adapter from a European outlet)) you can buy it in the Chinese store downstairs, but they are not very high quality. Thanks to the owner for a great room, easy check-in and check-out!
I’m quite sure that a better job could be done by the team instead of ignoring my queries on the following:
1. I selected a room stated that has windows; stayed in a room with only walls around unable to access any outside view 😕
2. I selected a room listed to have a TV; stayed in a room that has no TV leading to a pretty boring night 😮💨
3. I selected a room that I was made to believe a washing machine is included as per listed amenities; stayed in a room where no washing machine is to be seen 🫤
The above matters were raised in the WhatsApp group chat but to no avail, none of the team members within the group chat responded, so needless to expect any concerns showed on my stay being hospitable. The next text that got in the group chat was already informing me about checkout, as though my queries were entirely nonexistent.
I’m sorry but it’s a rather disappointing experience after so many umpteenth stays I previously had.
13 reviews
7.3/10
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PHP 1,485
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7.6/10
DDreamcatcher888I booked the Deluxe Queen room because it has a ”kichenette”. It's actually just counter space with zero appliances. It's odd to not have an induction stove for this space, and the rooms not having microwaves makes it misleading to call this an ”aparthotel”. My room was a total eyesore (see photos). It's concerning that they won't improve the appearance of the rooms for the guests with several coats of paint. It's not compatible for long stays. There was construction across the hall (see last photo) from 10 AM to 5 PM which made it impossible for me to work remotely. The only 2 positives were the internet being private and the location being walkable.
AAnonymous UserSelf check-in smooth. Low floor End Unit. Spacious with 2 rooms and a hall. Hall aircon not working. Room aircons and fans work well.
Bathrooms ok.
Drinking water dispenser ok.
Washing machine ok.
TV ok.
Glass cup weird design. Drinks could spill out easily. Curtain doesn't fit the window well.
Cleanliness good.
FFaizol FamilyThank you for upgrading our room 😀😄. I am very satisfied with the room, there is netflix and fast internet. The cleanliness is at the best level. There are complete crockery facilities with microwave and refrigerator. Cool aircond and a very spacious room. We will definitely come again and stay here.
KkyieRoom is comfortable but TV box is not functioning properly, it will shut off automatically after few minutes later.......
Shampoo n body shampoo is not provided for us... luckily we brought it.
゙゙Nice room, clean environment also :D
The location is quite good, and you may see beautiful scenery.
I have made a reservation many times, there also got mall nearby, which is quite convenient :)
Most importantly, the air conditioner is quite new and cool.
The environment is really comfortable and will be booked again!! :))
AAnonymous UserThis was one of the best staycations I have ever had in Selangor. Adjacent to a jungle, Sarang by the Brook offers a relaxing experience with views of lush greenery, where you might spot flying Rajah Brooke butterflies and gliding squirrels—if you are lucky and attentive. The soothing sound of a flowing brook enhances the ambiance.
The staff are friendly, the rooms are clean, great selection of books provided in the rooms, and the patrons are allowed to cook with their own ingredients—all of which add great value to the stay!
What more could I ask for? I just wish it were closer to home so I could visit more often, and that the owner offered long-term stays for patrons. How I wish?
WWHNGI’m quite sure that a better job could be done by the team instead of ignoring my queries on the following:
1. I selected a room stated that has windows; stayed in a room with only walls around unable to access any outside view 😕
2. I selected a room listed to have a TV; stayed in a room that has no TV leading to a pretty boring night 😮💨
3. I selected a room that I was made to believe a washing machine is included as per listed amenities; stayed in a room where no washing machine is to be seen 🫤
The above matters were raised in the WhatsApp group chat but to no avail, none of the team members within the group chat responded, so needless to expect any concerns showed on my stay being hospitable. The next text that got in the group chat was already informing me about checkout, as though my queries were entirely nonexistent.
I’m sorry but it’s a rather disappointing experience after so many umpteenth stays I previously had.
GGuest UserVery clean, the overall feeling is good, but I don't know why there are so many ants. I hope you don't charge a deposit anymore? How can I transfer money from a Chinese personal account to a foreign account? If I pay in cash, the front desk will not open until 10 o'clock, so I have to pay 60 yuan in handling fees when I return to China to exchange for RMB. It's pointless. Can't I open a credit card guarantee? Why is this apartment still so backward?
GGuest UserGreat location, chosen to stay over here as it is closer to UM, my family came to KL to celebrate convocation together.
The room was clean and with all the amenities I could possibly need.
What really made my stay special was the hospitality. The host went above and beyond to make sure I had everything I needed.
Overall, I was very pleased with the stay and I would absolutely stay here again on my next visit.
AazimimsI recently stayed at this hotel, and unfortunately, my experience was disappointing. The blanket had a strong unpleasant odor, similar to body odor, as if it hadn’t been washed properly. It made my stay quite uncomfortable.
Additionally, the deposit payment was made online, but the refund process takes up to three working days, which is quite inconvenient. It would be better if the hotel could speed up the refund process for a smoother guest experience.
I hope the management takes these issues seriously and improves their services.
This keeps it professional while still making your complaints clear. Let me know if you want any changes!
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