There was a dispute when I checked in, but it was resolved by Qunar customer service. I originally wanted to give it a good review, but I didn't expect that another big problem would occur if I extended my stay for another day! The problems that occurred were mentioned in the extended stay evaluation) The five-star praise is gone. Objective evaluation: Location: 5 points. The hotel is not far from the train station. I quickly found the place nearby using the navigation on my mobile phone. However, since the hotel signboard was not illuminated at night, I had to look for directions from the surrounding stores. The bus stop is right at the intersection, which is more convenient. Environment: 3 points. The front desk is very large and formal, but the stairs are not enough. The spiral wooden stairs are difficult to walk, and it is even more difficult to carry suitcases up and down the stairs. The comfortable standard room I booked was completely different from the picture, and it was still in the semi-basement where I had to go downstairs. The landlady said it was only on the first floor (other guests also mentioned these two points in hotel reviews, but I didn’t expect it to happen to me either). Encountered it. And the so-called private bathroom is outside the room, but there is no other room. It becomes a private bathroom for myself. Service: 3 points. The boss lady saw that I was not satisfied with the room and brought an elderly person with me. , I changed the semi-underground room into a double bed room on the first floor. I am very grateful to the boss lady. According to the introduction of room types and facilities, I originally wanted to add 10 yuan/day for air conditioning, but the boss lady said it was 20 yuan per day. I said this to you. The order information was different. She said that the price was already very cheap, and it only cost 10 hours. Later, she asked Qunar customer service to solve the problem. Cleanliness: 4 points. Since the room was changed, the cleanliness on the wall was still good. The wooden clothes hanging is very artistic but dirty and cannot be used. Safety: 2 points. The door of the changed room can be locked. The key does not work when going out. It is a hotel owned by a family with elderly people and children. , the first floor is where they live at home, so there is almost no one at the front desk. If you have anything, please call. The door of the hotel is not closed. I have never encountered such a situation. Maybe the boss and his family have very bad security in their neighborhood. Confidence. Value for money: 3 points. The room price is really cheap. I just wanted to stay overnight after getting off the train and leave early the next morning, so I thought that the low-priced room might not be good, but the lights in the room I looked at at first were very dim. The furnishings were messy, and it was still semi-underground. It was very depressing. I didn’t want to live there. I changed the room, but it was pretty good. However, it rained heavily the next day and I couldn’t leave. I stayed for another day, but another problem occurred~~~
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