This hotel is incredibly convenient, with a convenience store on-site and plenty of local eateries and supermarkets nearby. The room was spacious and very clean, with an open view outside. Since it's a serviced apartment, it came equipped with a fridge, microwave, and cutlery, which was perfect for making a simple late-night snack with groceries bought from the supermarket. However, there were a couple of downsides: the water pressure was quite weak, and there was a strange drain smell coming from the bathroom, which definitely needs improvement. The gym and infinity pool are located on the 36th floor. The pool was super clean and the views were absolutely stunning! 👍
Centrally located. A new Service apartment located at A McAllister Road. Swimming pool on the top floor was good and scenic, with a nice strong Jacuzzi section. Gym sector was very good. Rooms just nice for three people. Basic cooking facilities available front desk owner responsible for for check-in and check out and validate the parking facility. Any room service problem will need to contact the hotel management in the different number.
The room was extremely comfortable overall — it was spacious, clean, and very well-maintained, with everything feeling new and in great condition. The location was also very convenient, making it easy to get around and access nearby attractions. I especially appreciated how tidy and well-kept the room was, which made the stay even more pleasant. I would definitely come back again on my next visit and highly recommend this hotel to others.
⭐⭐⭐⭐⭐ 5/5
Had a wonderful stay here. The hotel has such a cozy and calming vibe, with a beautiful and aesthetically pleasing interior. The room was spacious, incredibly clean, and well-maintained. I especially loved the bed and pillows—so comfortable that I had a great night's sleep. Excellent service from the staff too. A solid 10/10
This hotel is truly excellent!!! Much better than expected!!!! Check-in and check-out were both self-service, which was very convenient. The hotel environment is great! It's cool inside, clean, and hygienic. The little decorations inside are also lovely, with couplets, calligraphy experiences, and a felt board where you can leave messages. I saw so many interesting comments. The room type I booked was perfect for two people. Both air conditioning and a fan were provided, and all the facilities were complete and easy to use. Breakfast was also served in the morning. There was coffee, black tea, toast, and even strawberry jam and butter~ The open kitchen had a water dispenser, a toaster, and I even saw a juicer. The ice water from the dispenser was super delicious, and hot water was also available. There was also a laundry room, but I didn't go up to see it. The living environment was very quiet, and they even provided earplugs. The hotel staff, Ma Ni, was also amazing!!! Very enthusiastic, always smiling when she saw me~ (The room was exactly as described by the hotel, no false advertising at all~ I just forgot to take pictures of my room). Everyone doesn't need to worry about language issues; upon arrival, just scan the QR code in the middle above the main door to add the owner on WeChat. Chinese communication is perfectly fine! Then the owner will send you the main door password and your room password, which is super convenient!!! All in all, I highly recommend this hotel, everyone can confidently go for it!!!!!!! I will definitely come again~ A very wonderful stay ❤️❤️❤️
Although we only needed a one bedroom apartment, we booked a two bedroom as that was all that was available at the time. We were really looking forward to having some space after spending the last couple of weeks in hotel rooms, so we were pleasantly surprised when we were offered a 3 bedroom apartment as none of the two bedrooms were ready. It was fabulous, lots of space and way up on the 32nd floor which makes for quite the view. Great place, the pool was fantastic and it's in a great location with a small beach out front (note this is not walkable at high tide).
Thing that could be better is a few more supplies/furnishings. Although we had a balcony, there were no tables or chairs for outside (we did ask but nothing was available) and although we had dishes and cutlery for 6 people there was only one medium sized frying pan and one medium sized saucepan, which made for some creative cooking. But we would go back again especially for a longer stay.
I had a very pleasant stay at the hotel and was especially impressed by how clean and well-maintained everything was. From the moment I arrived, the lobby looked spotless and welcoming, which gave a great first impression. The room itself was extremely clean, with fresh linens, neatly arranged furniture, and no signs of dust or dirt. The bathroom was also well taken care of, with all amenities properly stocked and sanitized.
Housekeeping clearly does an excellent job, as the cleanliness was consistent throughout my stay. The environment felt comfortable and relaxing, making it easy to unwind after a long day. I also appreciated the attention to detail, as even small areas like hallways and common spaces were kept in great condition.
Overall, I had a very positive experience. The high standard of cleanliness made my stay much more enjoyable, and I would definitely recommend this hotel to anyone looking for a comfortable and hygienic place to stay.
The hotel has two floors with about a dozen rooms. While it's quite basic, it's clean and hygienic, offering good value for money. The shared bathrooms are also convenient.
There's no sign or guesthouse name outside the hotel, and its exterior looks almost identical to the surrounding buildings. A useful landmark is the large mural of a blacksmith forging iron on the side of the hotel—don't miss it. The hotel's location is also quite convenient; it's not far from the attractions, as the George Town UNESCO World Heritage site isn't very large.
It's a self-check-in hotel, so please note that the main door password and room password are sent via messages on the Ctrip app. I rarely check app messages and was looking in my email, almost missing them.
The power outlets in the room don't require an adapter for charging.
Everything was fine except the parking charges, which were completely mishandled.
I was clearly told it would be RM9 per day with multiple entries and exits allowed. Yet on the second day, I was charged RM18 on my first exit. Naturally, I assumed it might include an advance charge for the third day.. but then on the third day, I was charged another RM9 anyway. That makes absolutely no sense.
I raised this at reception during check-out, and I was told to text a provided number. I’ve sent multiple messages and no response whatsoever. Completely ignored.
Yes, it’s “just” RM9 extra. But that’s not the point. If this is how casually you handle even small discrepancies, what does that say about your overall standards? And how many other guests are being overcharged without even realizing it?
Frankly, this is unacceptable and extremely disappointing.
Great
33 reviews
9.1/10
Price from
MYR 169
per night
Check availability
See All Homestays in Penang
Recent Reviews for Penang Hotels
See all
8.3/10
Very Good
GGuest UserWhat I liked: quick and convenient communication with the administrator during check-in. The room offered good value for money. What I didn't like: The pool rules weren't supported by its infrastructure. There's nowhere to change into dry clothes, but you're not allowed to leave in wet ones. The floor in front of the pool gets scorching hot in the sun, yet they require you to walk barefoot, even without slippers. They even came up with a dress code for visiting.
AAlways on the tripThis is a homestay, a pretty good one! Add the landlord on WeChat in advance, and you will get answers to any questions. You can communicate with any questions first, and any problems during your stay can be solved smoothly. The suite is a building in a building, with a large space that can accommodate 5-6 people. The floor-to-ceiling windows in the living room can see the sea view without dead ends. The room facilities are very complete, even equipped with washing and drying machines, kitchen utensils, tableware, etc. It is a good choice for travelers who stay longer and have cooking needs. But I still emphasize that this is a homestay, there will be no hotel services, no daily room cleaning, garbage cleaning, towel and bed sheet replacement and other services (if there is a need, you need to contact the landlord in advance and arrange at your own expense), so if you can't accept this form of accommodation, it is recommended not to choose it!
AAlfredo KA nice capsule bed. i had a quiet night and very pleasant stay here for the 3D2N.
The Location, cleanliness, and service are all excellent. Another thing is that we were able to enjoy and experience the breathtaking New Year's countdown fireworks from the historic skyline of Georgetown City at the hotel's common area terrace. See the photo taken during that time below.
First of all, the hotel itself is absolutely beautiful.
The Malaysian Chinese lady owner was incredibly kind and always willing to help, which made my stay feel even more welcoming and personal.
As soon as you step outside the hotel, many major tourist attractions are within walking distance, so the location is very convenient.
Aside from that, the room was very clean, cozy, and charming, perfectly capturing the old Penang vibe.
Overall, it’s a simple, compact, and lovely hotel that I truly enjoyed and would happily recommend.
Overall, the experience at the hotel was really fun, there are many good features about it, such as the location, and the facilities.
And the price is affordable too. Thanks for a wonderful time. Housekeeping change towel every day.
Is a Great location, lots of restaurants, great staff, the bathroom is downstairs but it's OK. I would definitely recommend it
Basic but all you need for a short stay! Great wifi and aircon, and such a convenient location.
GGuest UserHomestay (a Semi-D corner lot) is new, spacious and very clean. It fits us (family of 6) comfortably. Shops and.restaurants are just 3 mins drive away. Check in & check out were super easy. To reach the amenities, one need to have a car to stay in this homestay. It is also quite far from Balik Pulau town center.
This homestay is monitored by CCTV inside out (except for bedrooms). Since we are Muslim family, we request to switch off the CCTV inside the homestay which the owner did without any question asked.
The only part we were quite reluctant was the garden where the grass has been kept by owner untrimmed. We cant use the table outaide for our evening tea/coffee and we have to keep the side doors closed all the time fear that such garden could be home to some harmful animals. We ask the owner to trim the garden but the owner says such garden has been kept in such a way due to the following reason:
”to maintain a balance between a relaxing homestay and the wild, beautiful nature of Penang Island. Plenty of birds and critters make their home in our garden, and neighborhood cats also find sanctuary in the grass.” I agree to disagree.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.