We stayed Nov at the 3rd floor back view and it was so hot specially in the morning time were the sun is facing the window. You cannot stand to stay in the room and bear the hot tempreture inside the room. And in the evening since you need to open the window to let cold wind circulate in the room but the downside you can hear the loud voice of other guest chatting until late hours. Even if they have reminders in the room about the silent time is from 10pm. I called the receptionist to complain but still they havent dont anything about it.
I guess the hotel managment should consider installing aircondition since we all aware about the climate change. Its not that cold anymore in baguio considering its already November.
The hotel was good, the breakfast buffet was good but our room wasn’t sound Proof. We could hear the noise yelling from downstairs at night. We couldn’t sleep.
Highly recommended. The service and welcome are exceptional, as is the hotel’s exquisite forest location and ambience in Camp John Hay, Baguio. Although it’s quite an old hotel, the highest standards are delivered. It’s quite expensive, although the dining and drinking options are priced quite reasonably for a hotel of this nature. We really enjoyed a very relaxing stay, enjoying the outdoor views and easygoing classic charm. Great job, and thank you!
The hotel room is spacious. The bathroom is clean. The bed and linens aee clean and crisp... we booked at deluxe queen only with ceiling fan, but it feels like your inside an airconditioned room.. staffs are friendly amd couteous. They serve buffet breakfast if guests are 30p ax and above only.. though only few choices of foods at the buffet, we were still feel staisfied... definitely, we will book again..
This hotel has some good points:
1. Great buffet bfast with a variety of food selections. I like their dried fish, omelette, langgonisa, coffee, breads, fruits. But noticed they did not serve bananas. Staff looks attentive to the needs of guests.
2. Have greats restos and shops nearby. Also near the CJH Conference area.
3. Has ample parking and nice garden plus heated pool.
However this hotel also needs improvement on the following areas:
1. Front desk looks like they are not coordinated. Made separate booking for three nights via Agoda and Trip.com and informed the hotel about this arrangement. However, after our first night, front desk asked us if we are extending our stay. Worst, they deactivated our key cards so we have to go down again to have them activated again which caused some inconvenience.
2. Toilet has a foul odor so called housekeeping who took some time to attend to us. They told us what to do to avoid the foul smell but some unpleasant smell still remained so reported this to the team leader who sent their engineering to check. The hotel staff told us they will return but never did. So problem was not solved.
3. Requested for late checkout since our trip back to Manila was still at 2pm. However, front desk cannot commit and said will require approval. We followed up and got no positive feedback. Called team leader and made complaints about issues 1-3 and had our request accepted.
4. Very difficult to book a taxi or grab and the guards said because of too many guests or tourists. But it’s a pity that such an expensive hotel also has no shuttles service.
We booked this hotel because it’s near the conference area but disappointed because we felt we didn’t get the value and services we were expecting. Anyway, thanks to the great staff.
We truly enjoyed our stay at Azalea Hotel. The staff were very welcoming, the service was excellent, and the place was clean and accommodating. Highly recommended!
Quite a nice place and good for families to stay together in one property with 2 rooms. The living room and kitchen are quite big and can cook you own dinner if you want. The location is a bit hard to find and be careful not to mix up with other properties also called Prestige Vacation Apartments - with diff condo name.
It was beautiful. the interior of the mansion is luxurious looking , i like the view coz its just near camp john hay so many pine trees. thank you trip.com for arranging this hotel, despite having issues on my first booking. overall i love my stay here. 🌲🌲❄️🥶 relaxing stay..
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and blackout curtains, all designed with your ease in mind. At Elliannah Pines Hotel, various room configurations are available, featuring separate living room and balcony or terrace in some rooms. Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy.Within specific rooms, a refrigerator and instant coffee is conveniently available for your use. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as toiletries, ensuring a comfortable stay. Each day, arise to a delightful complimentary morning meal at Elliannah Pines Hotel. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.
The cleanest,smell so nice hotel that we ever had.
And Of course THE SWEET SPA the best spa that we ever had. That’s one of reason we Love Baguio and want to visit often ☺️
The Orchard hotel is best packag🤎
Very Good
41 reviews
8.1/10
Price from
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per night
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8.3/10
Very Good
GGuest UserThis hotel has some good points:
1. Great buffet bfast with a variety of food selections. I like their dried fish, omelette, langgonisa, coffee, breads, fruits. But noticed they did not serve bananas. Staff looks attentive to the needs of guests.
2. Have greats restos and shops nearby. Also near the CJH Conference area.
3. Has ample parking and nice garden plus heated pool.
However this hotel also needs improvement on the following areas:
1. Front desk looks like they are not coordinated. Made separate booking for three nights via Agoda and Trip.com and informed the hotel about this arrangement. However, after our first night, front desk asked us if we are extending our stay. Worst, they deactivated our key cards so we have to go down again to have them activated again which caused some inconvenience.
2. Toilet has a foul odor so called housekeeping who took some time to attend to us. They told us what to do to avoid the foul smell but some unpleasant smell still remained so reported this to the team leader who sent their engineering to check. The hotel staff told us they will return but never did. So problem was not solved.
3. Requested for late checkout since our trip back to Manila was still at 2pm. However, front desk cannot commit and said will require approval. We followed up and got no positive feedback. Called team leader and made complaints about issues 1-3 and had our request accepted.
4. Very difficult to book a taxi or grab and the guards said because of too many guests or tourists. But it’s a pity that such an expensive hotel also has no shuttles service.
We booked this hotel because it’s near the conference area but disappointed because we felt we didn’t get the value and services we were expecting. Anyway, thanks to the great staff.
AAnonymous UserWe stayed Nov at the 3rd floor back view and it was so hot specially in the morning time were the sun is facing the window. You cannot stand to stay in the room and bear the hot tempreture inside the room. And in the evening since you need to open the window to let cold wind circulate in the room but the downside you can hear the loud voice of other guest chatting until late hours. Even if they have reminders in the room about the silent time is from 10pm. I called the receptionist to complain but still they havent dont anything about it.
I guess the hotel managment should consider installing aircondition since we all aware about the climate change. Its not that cold anymore in baguio considering its already November.
AAnonymous UserHighly recommended. The service and welcome are exceptional, as is the hotel’s exquisite forest location and ambience in Camp John Hay, Baguio. Although it’s quite an old hotel, the highest standards are delivered. It’s quite expensive, although the dining and drinking options are priced quite reasonably for a hotel of this nature. We really enjoyed a very relaxing stay, enjoying the outdoor views and easygoing classic charm. Great job, and thank you!
GGuest UserWe truly enjoyed our stay at Azalea Hotel. The staff were very welcoming, the service was excellent, and the place was clean and accommodating. Highly recommended!
Rrjm30The hotel room is spacious. The bathroom is clean. The bed and linens aee clean and crisp... we booked at deluxe queen only with ceiling fan, but it feels like your inside an airconditioned room.. staffs are friendly amd couteous. They serve buffet breakfast if guests are 30p ax and above only.. though only few choices of foods at the buffet, we were still feel staisfied... definitely, we will book again..
GGuest UserThe cleanest,smell so nice hotel that we ever had.
And Of course THE SWEET SPA the best spa that we ever had. That’s one of reason we Love Baguio and want to visit often ☺️
The Orchard hotel is best packag🤎
DDELThe hotel was good, the breakfast buffet was good but our room wasn’t sound Proof. We could hear the noise yelling from downstairs at night. We couldn’t sleep.
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