4-Star Hotels in Bay of Plenty, New Zealand

Hotel is located at city centre and we found the room to be comfortable and with good basic amenities. No room slipper, shaver like most hotels in Asia, we were provided with shower gel, shampoo, shower cap, vanity kit. Hotel also has gym, pool and hot tub. Overall a pleasant stay with comfortable bed.

Great and easy checkin. The cabin was clean and tidy and just 50 meters from kitchen and bathroom facilities. The hot pools were very hot indeed. The kitchen facilities were fine and offered everything needed for cooking and doing dishes. The cabin was rather warm at night (no aircon) and the beds a bit noisy. All in all a good, recommendable stay and good value for money.

Up on arrival we were allocated our room which was not what we expected, we found the outlook unacceptable looking over roofs, when it rained it got quite noisy. When we booked the outlook from the balcony was not what you get. The balcony was very dirty and had not been cleaned for some time. We asked for another room where the reply was you have one of our premium room if you want another room it will cost you $300 more. So the lesson learned here is to check your room first. The shower was inside a bath that was large enough for children or small adults this was disappointing. The Spa has timer on the pump on the occasion I used it we had no pump and would not turn on even after the 15 minutes rest and resetting the Red button on the wall .  The buffet was a shock $70 per person, outside buffet averaged $35, don’t get me wrong the buffet was good lacking in taste on some items but overall a good standard. Breakfast was very good a 9/10 for sure, bar service and staff service were also very good, overall it needs to improve some of the housekeeping and up date the Spa area, pool looked very good plenty of towels, the outside area here could do with a makeover like shelter areas from the sun and rain. Would we go again, unsure the room for the price would definitely have to change.

Great time had there. Staff are helpful and friendly. Breakfast was great.  Only thing I didn’t really appreciate was, we didn’t have a kitchen sink in our room which we were a bit confused about. Had to fill up the kettle from  the bathroom sink. That’s ok, but if I had known previously from the booking, I  would have asked for a room  with a sink.   Otherwise very satisfactory😁

The location of the hotel is good, but the facilities are a bit old. It is very close to the hot spring baths, and the beach is just a few steps away. Generally speaking, it is still possible, if the price is below 800.

The room is spacious and comfortable, and the parking is very convenient to park directly in front of your bedroom. The service is very good, my mobile phone has fallen to the restaurant and I have not found it. The waiter at the hotel rushed to the ship we were about to leave and returned the phone to me.

Stayed here for 3 nights and it was a good stay apart from some of the facilities available in the room. Clean rooms however bathroom needs a upgrade. Being a 4 star hotel and still using stained bath tubs with curtain for showers. Also arrived hotel at 4pm (2pm check in time) and was told to wait as rooms were still not ready until 5:30.

Great location in the heart of Rotorua, right next door to the lake and Eat Street restaurants and came highly recommended to us, but left us a little disappointed - especially for the price. Room a little outdated, holes in the blinds which let the light in, dirty grout in the shower and the shower head was broken and the glasses were dirty. I never ever leave a bad review, but after a great experience at 4 other different hotels across NZ this trip, the front desk lady on arrival at the Novotel was not the friendliest - it felt like we were an inconvenience to her. It was check in time and she was the only staff member on with a queue of people. On a positive note, the bed was comfortable.

It's about 15 minutes walk from the main part of Tauranga. There is a motel by the quiet inlet. There are few shops, so you may be troubled with rice, but if you go to Mount Manganui, you can choose a lot of shops. The staff were all very friendly and had nice smiles ♪ The building itself seems old, but the inside is very clean, with TV and kitchen, The shower room is also very clean. I think it is good to access Mount Manganui because you can go by car in 6.7 minutes.