4-Star Hotels in Oita Prefecture, Japan

We had a fantastic stay at this hotel in Beppu and would highly recommend it to anyone visiting the area. The location is absolutely ideal — centrally situated and within easy reach of popular attractions like Beppu Station, the hot spring districts, and local dining spots. Whether you’re exploring the “hells” of Beppu or heading to nearby onsens, everything is just a short drive or walk away. The room was perfect for our group of three. It was spacious, well-designed, and equipped with all the necessary amenities. The beds and futons were very comfortable, and the overall atmosphere was cozy and quiet — great for resting after a long day of sightseeing. We appreciated the thoughtful touches like extra towels, slippers, and good quality toiletries. One of the biggest highlights was the bathroom. Ours had a large window overlooking the city and surrounding hills — soaking in the tub while enjoying the view was a real treat and added a luxurious touch to the stay.

Stylist hotel, spacious room and very good view to see the scene of Beppu. Staff are nice and helpful. Breakfast is very good and yummy. Wish will be equipped with a gym room.

I recently stayed at a hotel booked through Trip.com, and while the location, cleanliness, and facilities were quite nice, I had a very disappointing experience with the service provided by the hotel staff. When I booked the hotel, the description on Trip.com (in Korean) clearly indicated that the room would have two beds and two floor beds. However, upon arrival, we found that the room only had two beds and one floor bed. When I brought this discrepancy to the attention of the hotel staff, they informed me that we would need to pay extra for an additional floor bed. They explained that the description in the itinerary merely indicated the maximum capacity of the room and that, since we had booked meals for only three people (breakfast and dinner), we could not receive an extra floor bed at no charge. I opted for the three-person meal plan because one of my family members is a five-year-old child who does not eat much, and I wanted to avoid unnecessary food waste. I understand that interpretations of the itinerary may vary, but the attitude of the hotel staff was unacceptable. During my communication with them, I was put on hold for five minutes, only to be told that there was nothing they could do. After urging them to adhere to the terms of the itinerary, I was placed on hold again for ten minutes. Unfortunately, I had to hang up as it was time for dinner, and the hotel did not follow up with any response after I returned. This experience significantly affected my family's mood, and what was supposed to be a pleasant stay turned into a frustrating ordeal. I hope that Trip.com can address this issue to prevent future guests from having similar experiences.

Ryokan staff was super attentive and promptly responds to our needs. We enjoyed the onsen and the wholesome and tasty breakfast they have prepared for us. The stay was so enjoyable and we will definitely stay here again if we are back in Beppu.

The lobby and rooms were clean, the staff were professional, and I had a pleasant stay. There was a vacancy, so I was upgraded from my original room. It was reasonable, but the quality of the experience was more than worth the price. One thing was that when I tried to use the humidifier, the filter inside was not very clean, so I didn't use it, but other than that it was a very good experience.

The hotel is by the sea side and has a beautiful sea view. The room is very spacious and with nice Japanese settings. It also has a hot spring facility in the room itself, very nice and great experience. However TV only has Japanese channels, would be better if they have some international channels. Also they did not make the bed and clear rubbish on our first day of stay.

Thanks to the ryokan staff for an unforgettable experience and vacation. The room is very clean, well-kept, beautiful, the yukatas are very soft, beautiful, smell nice. The bathroom products are a complete delight. It is very comfortable and pleasant to sleep on futons, the pillows and blankets are magical! The kaiseki dinner and breakfast are top notch! The onsens are gorgeous! The ryokan is very well-kept, beautiful, you can feel the love and attention to detail in everything! The staff is wonderful, attentive, caring! I recommend it to everyone, 10 out of 10!

It's a little far from Yufuin Yunotsubo Street, so it's better to go by car. The staff is very friendly, and the dinner kaiseki and breakfast are both great. In particular, it was better that the children's meal was served separately. It was a little disappointing that there were only two family baths, but after eating the kaiseki, we went to the family bath and waited for a while, and we were able to enter right away. The water in both the public bath and the family bath was very clean. The room was also large and had a Japanese feel, which was nice.

Overall experience of staying at Seikaiso was very good. The location is close enough to the Beppu station(walking distance 10mins) and bus terminal is 2mins away. The best experience of this Ryokan is the hot springs and private bath on the rooftop. Breakfast is served per room on booking time with Japanese style breakfast. It was various dishes and delicious! The front staff/restaurant staff/general staff are all friendly and helpful. Especially at the front desk staff Urabe was amazing. He also speak good English so it was very helpful. He helped us everything what we need. 🙏🏼 We will definitely go back to Seikaiso again.

Everything was great. Service was excellent and there was English speaking staff for those who need it. There’s also welcome drinks between 1800-2100 and people get to choose their pillow and other amenities. However, being Beppu, I would have thought the onsen area is a bit bigger but that’s standard size for normal super series hotel. Everything was very clean. Overall great experience