4-Star Hotels in Special Capital Region of Jakarta, Indonesia

I recently booked a stay at Mercure Jakarta Pantai Indah Kapuk for my boss during his business trip to Jakarta. The hotel's location is excellent, offering convenient access to key business areas and local amenities. The customer service was truly impressive—friendly, professional, and always ready to assist with any needs. The overall atmosphere of the hotel is well-suited for a business stay, providing both comfort and functionality. I would highly recommend Mercure Jakarta Pantai Indah Kapuk for anyone seeking a quality business hotel experience in Jakarta.

Nothing short of beautiful. Probably the best hotel I have stayed in so far, comfy, clean, quiet, comes with everything, even has water dispenser and washing machine. Carpeted flooring with natural stone porcelain tiles gives it such a one of a kind homely feeling. bathrooms with the glass partitions are amazing. Absolutely love the granite/gold decor theme of the roooms, everything was thought out conscientiously. I would absolutely recommend this hotel to other people coming to travel. Our group stayed in a family suite, even the key cards were made of wood compared to the usual plastic. I had an absolute great time staying in this place. The time we stayed, the hotel was having its anniversary celebration and there were pop up stalls at the mini atrium, introduced to some local designs and bought some accessories.

There is no refrigerator and hair dryer. Even though it is a 4-star hotel. Everything else is okay. The room is spacious. It is more economical to be a hotel member, because the room and restaurant food are discounted quite a bit. The fried rice is delicious. Oh yes, if you bring a car, it is better to go to the hotel before 10 pm. It seems that the hotel access road is closed if it is late at night. (You can confirm again with the hotel)

Check in was good. Room AC were hot. 1 room had noisy AC, although the technician tried to fix it but didn’t make much difference. I booked a room for 2 adults and 2 kids. The room only had 2 large towels (no hand/face towels) so I asked for extra towels for the kids but housekeeping said there were charges for extra towels. Exchanging wet towels was the other option. It was a huge minus for me. Please note that families with KIDS wash hands dozens of times a day… Breakfast menu was very standard in taste and variety. Slide was scary in my opinion. Either the slide surface or too little water, even small kids had trouble sliding down Thankfully they had face painting and balloon shaping on Sunday. That was the memorable part for the kids

Nice location near Mangga Dua mall, very nice breakfast , nice swimming pool and spacious deluxe king room. But the bathroom has two disadvantages, no door or cover for the shower box and no toilet hose which are very inconvenient.

Spacious room but unable to request for extra bed. Quite contradicting with the details provided in the apps. Breakfast is so-so. Refilling of breakfast menu was a bit slow. Brealfast area can be more fulfilling with a bit of decoration and look a little more pleasant. Hotel location is good. A lot of amenities nearby. Good food all around.

The location of the hotel is not near to shopping malls, but there is a convenient store nearby and a Chinese restaurant inside the hotel.

The staff are very welcome and friendly. I chose a 2-bedroom executive room for 4 people, which is spacious and spotless. There is also a stove, washing machine, and a smart TV, so I can say it's highly recommended for staycation! What I love the most is the view of the city from the swimming pool. I totally enjoyed spending time here! And will surely come back

Overall, great stay at the hotel 👍🏼 The rooms were clean and spacious, food was delicious and had wide variety of food 👍🏼 No issues with aircon or insects 👍🏼 The location of the hotel was also good as we were close to several places of interest 👍🏼 Thank you for the pleasant experience. Will stay here again next time 🙏🏼

It's in a good location , near the big Pondok indah mall. The hotel looks like an apartment so it has apliances to cook. It's really good value if you have big family member. One thing only there's a bit weird smell in the room. Overall, will come back again!