5-Star Hotels in Special Region of Yogyakarta, Indonesia

This is exactly 5 Star Hotel 5 star location 5 star service. Due to my tiring journey, i am a bit moody upon check-in. It's just a silly mistake that's blown me out during check-in. Poor receptionists have to face the situations . Honestly, they are professional and manage to handle the situation. Congrats to the front office manager and general manager that you trained your staff well towards 5 star standards. Not to forget Ms Chantika guest service officers, you are amazing. You turned my anger to guiltily. Overall, the hotel service tip top 5 star , the location fantastic attached to the big mall that you can find everything there. Cleanliness superb. Even i just request for prayer mate they delivered with sarong which is well packed for hygiene purpose. The bed is pretty comfortable. I feel like I don't want to leave the room . From top management to the service staff, they are pretty humbled. Listen to your problem and take immediate action to get the hotel guest feel comfortable. Thank you for making my day .

We had above and beyond expectations customer service at the hotel. Rooms were so clean and spacious. The location of the hotel was excellent. The breakfast buffet was extraordinary. The bed was so comfortable. Love the hotel.

Easiest our favourite Hotel in Yogyakarta. We have stayed at many and the welcome and generally happiness of the staff is what puts this hotel apart. Our room was neat and clean with a balcony overlooking the forecourt. The location is good and you are able to walk to many places, although bluebird taxis are always available.

Not a 5 star hotel standard. Okay for local customer, NOT for foreigner. 1. Check-in fast: staff is nice 2. Hygiene is terrible: blood stain, ink stain found at the beding and pillows. Cleaning staff well trained to hide the stain. 2 nights slept with the blood stained bedding. Towel is dirty, can't use. 3. Room: curtains cannot block sun light, will make you wake up at 6 in the morning. Room sound proof needs improvement, balcony door is locked BUT with gap, street sound directly comes in. 4. Spa: menu at the room with each service price listed. BUT the ridiculous spa reception informed minimum charge 320,000 IDR no matter which section you chose. 5. Location is fair, close to all.

We were greeted warmly on arrival by Septi who arranged our check-in. We were told our rooms were not ready as we arrived well before the check-in time at 3pm. We went to Marioboro, the main shopping street in the city. And we're notified by WhataApp when our room is ready. We were assigned a room on the 6th floor that has a beautiful view of the pool and golf course. The hotel has a large compound and is designed like a resort. It is old but everything works. The facilities are all not far away. You don't get these in new hotels anymore. The breakfast was were good with a good spread of local and international fare and daily change of menu. We enjoyed 3 breakfasts during our stay. Overall all the staff were friendly and gave their best warm service with a smile. We felt very relaxed and welcomed. Keep it up Hyatt Regency Yogyakarta!

It’s a beautiful hotel with a luxurious feel. The pleasant fragrance at the entrance creates a welcoming atmosphere. The interior design is unique and modern.. I truly enjoyed my two-night stay here. The hospitality was exceptional, and I was pleasantly surprised to receive chocolates upon check-in both days.

Excellent service that made us so comfortable and the breakfast is so delicious with a wide variety. Their traditional welcome drink (also served at breakfast) is so delicious. We also ate dinner in the hotel one of the nights and the food was consistently good with an enjoyable live music performance. We left our phone charger in the hotel when checking out and the hotel even messaged me and offered to send it to me within IDR100k freight cost. Highly recommended.

It was a pleasant experience for four of us in two different types of room (which were also very considerate that we stayed next to each other without additional requests). The private pools were the highlight of our stay, not to mention that there is a main pool as well. Staff are very helpful and we managed to borrow three bikes (included in the room rate). Other activities were also provided with advance booking, however not all were available and there was a minimum number of person to be able to run activities. Generally a great stay.

”Nestled atop a hill, this hotel offers breathtaking views of majestic Merapi Mountain. The serene atmosphere, picturesque padi fields, and scenic vistas make for a tranquil retreat. Watch trains chug along from the comfort of your haven, and indulge in a rejuvenating experience. Exceptional service, friendly staff, and top-notch efficiency ensure a memorable stay. Highly recommended for nature lovers and those seeking a peaceful escape from the hustle and bustle of city life.” Truly recommended !!!

my kids very happy..all staff very helpful and always friendly and smile…next time if im coming with my family i choose to stay here again..and i hope all pool open everyday…