This hotel is definitely good in Hilo, Big Island, with beautiful scenery and a free botanical garden next to it where you can see the Hawaiian state bird, the nēnē goose. It is about a 10-minute drive from the airport. The interior decoration of the room is relatively ordinary, with large white walls. There is only a small outdoor swimming pool. The sea view room I booked does face the sea with all windows. It is very beautiful when I open the curtains in the morning.
There is another thunder point. This hotel does not clean the room by default for consecutive stays. You need to make an appointment for cleaning in advance or tell them that you need to clean every day when you check in. Otherwise, their room service will not enter the room!
The breakfast I booked on Ctrip included three breakfasts, but in fact, their hotel can only book two by default. When I got there, I contacted Ctrip again, and Ctrip refunded me the breakfast fee for one person.
Later, when I checked out, I asked the front desk to print out the bill to figure out how they calculated the breakfast. Here I will also introduce it to you: the hotel breakfast is priced at 25 yuan per person. It is not a buffet but a meal. After ordering, it will be posted to the room bill and charged according to the actual fee. But when I checked out, the front desk didn't mention the breakfast bill, and directly calculated the total bill. I found that the settlement email sent to me was the total bill including breakfast. I went back to the front desk and reminded her that I had booked a breakfast-included package. She said, ”Oh, sorry to check it.” Then she said she would refund 25 yuan/day/person (50 yuan/day) to my card. If I hadn't checked it, I would have charged it again without knowing it. So it is recommended that you don't include breakfast in this hotel. The quality of their a la carte breakfast is still good, and you can go to the restaurant to order it directly.
In addition, the beverage coupons given in the lobby bar can be used in the lobby bar, but I didn't find out until the last day that it can also be used in the breakfast room. One coupon can be exchanged for a glass of juice or soft drink. Then the hotel also has free hot coffee and hot tea, but it is hidden next to the restaurant. You have to ask to understand.
There are also two large cookies given when you check in, and you can ask her for them at any time. The front desk will be happy to give you two.
Here I provide information for people with social anxiety and friends who are not good at English.
The third hotel in Hawaii was the Marriott at Wailea Beach. I planned to spend my 30th anniversary at the Marriott. I applied for the hotel's benefits and received 2 bottles of sparkling wine and chocolates. The hotel is very beautiful, right by the coastline. I booked three nights and stayed in the hotel. I walked along the beach in the morning, swam and snorkeled in the sea to see fish during the day, and watched the sunset by the pool in the evening. It was very convenient to buy food at the ISLAND GOURMET MARKETS supermarket in the hotel. Parking was expensive, $43.98/day plus tax.
Hotel near Waikiki,Honolulu64.5% of visitors choose this area
VVincent2025.01.13
We had such a great time couple days the winds were high, but we didn’t let that spoil our vacation. The sun was out that’s the most important thing in the temperature was in the 70s and 80s and so perfect for people from Seattle Washington rainbows you know it’s a tropical area so the rainbows appear in the sky just so beautiful fireworks on Friday night was outstanding. Looks like all of Waikiki came to look And we stayed in the Tapa building and ocean view just outstanding. The restaurants to Bali was fabulous. The restaurants are on the street level was fantastic and we walked around the city and experience various type of cuisine. This is an outstanding vacation seven days and my wife and I are so glad that we have mobility and at our age so we could really enjoy the beach. Enjoy the catamaran enjoy just walking around the city shopping and so just outstanding. We look forward to another vacation like that. 
The ocean view was very smoothing and relaxing. The kids loved the giant pool and the water slide and we spent a lot of time there! The pool food was better than I expected. The breakfast place was also nice. Close to many activities. We went to the open market right in front of the hotel. We did the kayaking tour that included an exciting cliff jump, and the most incredible night time manta ray experience, all short distances from the hotel. Short drive to many tourist spots. Would definitely want to come back again sometime.
Hotel near Kona,Kailua-Kona91.5% of visitors choose this area
RRenjianmeiyoutaifeng2025.01.04
The hotel is nice, but it's too noisy. You're forced to get up at 8am, and then you hear the kids crying and the renovations going on outside. You don't feel like you're on vacation, but like a husband in his 40s with three kids, trying his best to stop the kids from making noises while you hear the renovations. At this point, you feel like a failure. If you have money, you'll stay in a better hotel. Also, services? You don't need any services at all. You're just going to sleep.
This is a deluxe ocean view room for two nights on December 27 and 28. The average room per night is more than 8,500 yuan. :( Very speechless 😓 The hotel explained that standing on the balcony overlooking the sea can see the sea, really, we have to lift our toes.
Hotel near Kona,Kailua-Kona91.5% of visitors choose this area
AAnonymous User2023.09.30
The hotel has complete facilities and the rooms are clean and tidy. Dadao hotels are very stable and good. The breakfast is also good. The hotel is very new. There is everything around and the price is high. Will stay here next time.
We had a brief but really fun stay here at the Westin Maui Resort and Spa. We were warmly greeted by the sweetest staff member, Megumi. She heard that it was our dream one day to stay here and for our 16th anniversary we made it happen, and she surprised us with Leis! It was incredible. The staff here are attentive and kind and so welcoming! Michael with Maui Gold pineapples made sure to tell us all about the resident HUGE fish in the Koi pond, a cousin to the piranha, whose name is “Mitch”. The kids loved the fun facts he shared, as well as offering us some of his delicious Maui Gold Pineapple and some chocolate buckeyes he generously shared with us. The lobby had our complimentary coffee for guests from 6-9am, and a fun flamingo (yes, there are FLAMINGOS!) and koi feeding at 9am. Upon arrival we were also given two complimentary tickets to grab a cocktail or mocktail at their poolside bar. There were other complimentary offerings as well that we did not take advantage of. The kids spent most of their time on the waterslides. Poolside seating can be difficult to find if you arrive later than 10am, but if you’re patient and keep an eye out, a space usually opens up. The location can’t be beat as it’s directly next door to Whalers, which has great shopping and restaurants that are beachfront. Awesome snorkeling at Black Rock is a short 5-7 min beach walk from the hotel. We were really happy with our stay! Our room faced the mountains and we had a gorgeous view of the sunrise. There are private adult only hot tubs (one infinity sand bottom!) and pools as well. Water bottle filling stations are found on the lobby floor. Excellent choice for families. $35 self park fee or $45 valet.
Next to the beach, there is a breakwater for playing in the sea. The location is very convenient. There is a hot spring pool in the swimming pool, which can be used as a hot spring by the elderly. There is also a free laundry room. However, the hotel facilities are a bit old, the windows cannot be opened, and the fresh air blower and air conditioner are very loud. They must be turned off at night, otherwise it feels like sleeping on an airplane.
The room facilities and scenery can be said to be top-notch in Hawaii, but the hotel service is incredibly bad. The front desk staff was arrogant and rude (I don't know if it was racial discrimination). They did not inform me of the credit card authorization when I checked in, and charged 2 authorizations of 400 and 700 US dollars. The money has not been recovered yet. When I checked out, I needed a shuttle bus to go to the villa to pick up my luggage. I called for 25 minutes but no one answered. Later, I called the room service staff to call the shuttle bus. There are 2 restaurants in the hotel. The service staff in the light meal restaurant is relatively friendly, while the service staff in the formal restaurant is very rude. You have to pour water/wine by yourself. After the appetizers, the champagne was not served. I suggest that babies who can't stand being bullied should not go there, because they will really be bullied by the staff inside. Also, the snacks in the room minibar are expired.
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JJordan NicholasOur recent stay at Hilton Vacation Club The Modern Honolulu was a blend of highs and lows, with its strengths balanced by a few notable drawbacks. Situated in a reasonably good location and boasting cleanliness throughout, the hotel offered convenience and comfort in many aspects with a great pool and bar area including a separate adults pool. However, certain factors detracted from the overall experience, leaving us with mixed feelings about our time there.
Let's start with the positives. The hotel's location, while not directly in the heart of the city hub, offered a decent compromise between convenience and tranquility. Close proximity to Duke Kahanamoku Lagoon provided easy access to beach activities and waterfront relaxation, adding a touch of serenity to our stay. Additionally, we found the hotel to be impeccably clean, with well-maintained facilities and a commitment to hygiene that was commendable.
Despite these strengths, there were some notable downsides to our experience. The most significant inconvenience was the walking distance to the main city hub, which required a 15-20 minute walk to reach popular attractions, dining establishments, and shopping venues. While not a dealbreaker, this added a layer of logistical planning to our daily activities and limited spontaneity.
Another issue that significantly impacted our stay was the persistent noise from the elevator. Unfortunately, our room was located close to the elevator, resulting in constant disturbances throughout the day and night. The loud mechanical noises disrupted our sleep and detracted from the overall ambiance of relaxation that we had hoped for.
In summary, Hilton Vacation Club The Modern Honolulu offered a mix of positives and negatives during our stay. While the hotel's cleanliness and proximity to Duke Kahanamoku Lagoon were definite highlights, the walking distance from the city hub, the disruptive elevator noise, and having to pay for hotel parking detracted from the overall experience.
JJordan NicholasNestled along the serene shores of Waikoloa, the Hilton Waikoloa Village is a haven of luxury and tranquility. Our recent stay at this breathtaking resort was nothing short of extraordinary, thanks to the impeccable service, stunning accommodations, and picturesque surroundings.
From the moment we arrived, we were greeted with warmth and hospitality that instantly made us feel at home. The check-in process was smooth, and to our delight, we were pleasantly surprised with an upgrade to a Royal Suite in the palace tower. Stepping into our suite, we were greeted by spacious elegance and panoramic views of the beach and lagoon. Every detail, from the plush furnishings to the tasteful decor, exuded luxury and comfort.
The grounds of the Hilton Waikoloa Village are a true testament to paradise. Meticulously maintained gardens, winding pathways, and cascading waterfalls create an oasis of serenity amidst the lush landscape. We spent hours exploring the resort, discovering hidden gems around every corner. Whether lounging by the pool, strolling along the sandy shores, or indulging in a rejuvenating spa treatment, every moment was a blissful escape from reality.
One of the highlights of our stay was the exceptional service provided by the staff. From the friendly greetings to the attentive care, every member of the team went above and beyond to ensure our comfort and satisfaction. Whether offering recommendations for dining or arranging memorable excursions, their genuine hospitality made our experience truly unforgettable.
As seasoned travelers who have explored destinations around the globe, we can confidently say that our time at the Hilton Waikoloa Village surpassed all expectations. It was more than just a vacation – it was a transformative experience that left us longing to return. If you're searching for paradise on earth, look no further than this remarkable resort.
3333ひろ333I was surprised at how big the resort hotel was. There was a tram, but no boats. The service to make inquiries in Japanese ended in March. The shuttle bus to the nearby shopping mall was $5 one way, so I walked there (just over 20 minutes). The room was spacious, but the water flow in the bathtub was not so good. From the room, you could see the golf course and the sea. The grounds are large, so I got up early in the morning and took a walk, which felt great. The best spots to see the sunset were written on the map of the grounds, so I was able to see a really beautiful sunset. There were sea turtles and dolphins, and a fun pool, so I had a wonderful time.
GGuest UserWe had a brief but really fun stay here at the Westin Maui Resort and Spa. We were warmly greeted by the sweetest staff member, Megumi. She heard that it was our dream one day to stay here and for our 16th anniversary we made it happen, and she surprised us with Leis! It was incredible. The staff here are attentive and kind and so welcoming! Michael with Maui Gold pineapples made sure to tell us all about the resident HUGE fish in the Koi pond, a cousin to the piranha, whose name is “Mitch”. The kids loved the fun facts he shared, as well as offering us some of his delicious Maui Gold Pineapple and some chocolate buckeyes he generously shared with us. The lobby had our complimentary coffee for guests from 6-9am, and a fun flamingo (yes, there are FLAMINGOS!) and koi feeding at 9am. Upon arrival we were also given two complimentary tickets to grab a cocktail or mocktail at their poolside bar. There were other complimentary offerings as well that we did not take advantage of. The kids spent most of their time on the waterslides. Poolside seating can be difficult to find if you arrive later than 10am, but if you’re patient and keep an eye out, a space usually opens up. The location can’t be beat as it’s directly next door to Whalers, which has great shopping and restaurants that are beachfront. Awesome snorkeling at Black Rock is a short 5-7 min beach walk from the hotel. We were really happy with our stay! Our room faced the mountains and we had a gorgeous view of the sunrise. There are private adult only hot tubs (one infinity sand bottom!) and pools as well. Water bottle filling stations are found on the lobby floor. Excellent choice for families. $35 self park fee or $45 valet.
혀혀니뚜니It was nice to be right next to Hilo Airport.
There is no elevator in the hotel, so it can be a bit difficult to move luggage. The scenery is nice, but the room condition is not very good.
GGuest UserVery pleased with our stay! Excellent location beachfront. Beautiful views of Diamond Head Crater. Super excellent location to be in the middle of all shops, beaches and restaurants . Short walks to explore & enjoy up and down the streets and beaches! All staff were very friendly, helpful and welcoming. Clean and well maintained. Great assistance with booking activities. My daughter took a surf lesson. Beachside conveniently had plenty of water activities to enjoy with an area to rent paddle boards , surf boards, floats, chairs & umbrellas. The restaurants inside the resort were excellent and convenient with outdoor seating and ocean views! ABC general store on lower level to shop for anything needed from drinks, snacks, beach towels, souvenirs, sunscreen etc…The resort also offers free activities that are on a schedule week by week, such as yoga, hula lessons, Lei & bracelet making, vow renewals & ukulele lessons! My 15yo daughter took a ukulele lesson, then shopped around and bought one to bring home!!! We have absolutely no complaints about our stay! Will absolutely be coming back in the future. Our flight home was a late evening flight & our check out time was 11:00am, so the bell hop service held our luggage for us so we could enjoy the rest of our last day on the beach. Then we decided to top off our last day to pamper ourselves with a spa treat, which is located on the top floor of the resort. I got a massage. My daughter got a facial. Afterwards we got to go to the outside roof top and enjoy the awesome view feeling refreshed & relaxed. I can go on and on about the positives of this vacation stay. There were no negative issues!
NNoskovChecked in early and managed to get a better room than the one I was initially slated to stay in. View was amazing.
Been to the Grand Wailea a couple times before but this was the first visit where I went to check out the fitness center and found it to be a highlight of the stay. Lots of great equipment, open 24 hrs, and almost always empty (except for early in the morning when I saw a few other guests). Wish I could use the facility without being a guest.
If I had to pick a downside to it, then it would probably be renovations going on. Although the noise never bothered me during the stay, it was mostly an aesthetic annoyance with the signs and blocked off areas.
EEdwinThe hotel is located near the airport which is excellent for transient passengers. However, if you plan to stay for visit you may want to consider staying near the tourist spot. We need to take an UBER to another hotel as this hotel is not jn the route of the tour bus where taking going to Pearl Harbor.
The staff are friendly and accommodating especially Emil who’s one of the Filipino in the front desk. However, I cannot say the same to the other Filipino staff who’s name I will not say. He needs to polish on his hospitality skills and the way he speaks to the guest of the hotel. You also need to tell front desk everyday that you need them to make up your room as they will not do so since the Covid hits.
There’s a free internet available specific to our room but this becomes unavailable after a couple of days stay and we need to connect to the WiFi of other rooms.
There’s a Chinese restaurant nearby who serves excellent Chinese food.
VVincentWe had such a great time couple days the winds were high, but we didn’t let that spoil our vacation. The sun was out that’s the most important thing in the temperature was in the 70s and 80s and so perfect for people from Seattle Washington rainbows you know it’s a tropical area so the rainbows appear in the sky just so beautiful fireworks on Friday night was outstanding. Looks like all of Waikiki came to look And we stayed in the Tapa building and ocean view just outstanding. The restaurants to Bali was fabulous. The restaurants are on the street level was fantastic and we walked around the city and experience various type of cuisine. This is an outstanding vacation seven days and my wife and I are so glad that we have mobility and at our age so we could really enjoy the beach. Enjoy the catamaran enjoy just walking around the city shopping and so just outstanding. We look forward to another vacation like that. 
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