Villas in West Nusa Tenggara, Indonesia

Место хорошее рядом с черепахами . Но убирают виллу очень плохо , за неделю проживания убрали 2 раза , постель поменяли 1 раз !(((( на второй раз просто стряхнули веником с постели крошки , и не поменяли . Полы вообще никогда не мыли ( на вилле было очень много сороконожек 😭 ползли ночью прям по балдахину , пожаловалась ,оперативно переселили на другую виллу , там их было поменьше но ползали . В вотс апе быстро отвечают . Вода была из душа соленой и почти не лилась , горячей не было , но я так же об этом сообщила и всё исправили на пресную , хорошую воду с хорошим напором и горячую . Не понимаю почему сразу до заселения этого было не сделать . В целом , если бы изначально хорошо убирались и всё подготовили , то я бы с удовольствием приехала в следующем году .

Don’t believe the pictures in the advertisement! They don’t reflect reality. The pictures pretend that the hotel is at least a 4 * location. The truth is that this is not the case! It is located at a very poor area in mid of the island where local people burn their trash including plastic. The smell is disgusting it is everywhere, in your room also during night and it burns in your eyes. The hotel is run by a group of very young unprofessional boys and I would like to emphasise that they are really friendly, kind and helpful and try to do their best. They also prepare breakfast in a kitchen which is disgusting! Therefore, I preferred to have breakfast at a proper place even though breakfast was included. See the attached fotos to get an impression what expects you and better choose another hotel if you want to enjoy your holidays. I had to pay 400 € for 3 nights, it is not worth half the price. I tried to get a reimbursement but the hotel didn’t accept. They obviously see the hotel as a cash cow and not a place where their guest should feel comfortable. This was very frustrating! At the end Trip. com accepted my complaint and offered me help. My advice: Choose a hotel at the beach, there are so many!

The staff were extremely helpful and always on hand to help with any issues. Location is excellent as centrally located and no more than a short walk to anywhere on the island, or very quick cycle using their free bicycles. Bedroom is spacious and bed is comfy, outdoor space is excellent too.

We stayed as two couples and had a spectacular time at Kelapa. Ren the manager was ready to help our every need straight away and helped us book bikes and trips. She went as far as confirming we didn't pay too much when we booked others on our own. The villa itself was clean, tidy and exactly what we were looking for. The pool is huge but rather deep for the most part so you'll want to keep an extra eye on children. The Kelapa boys would come by to clean the place every morning about 10-11am and did an excellent job. They were very polite and made sure not to go into your room to clean without asking first. I gave one less star on location because it's in the heart of the island where it's much quieter. If you're looking for a night out you'll definitely need a bike or carriage arranged, otherwise you can expect a long walk home. We originally booked 3 nights and very quickly decided to add on to our stay. Thanks so much Ren and Team for an unforgettable visit! Best, Ryan Lisha Dec Mel

The villa is simple. Excellent good staff who is willing to help in any matter. Breakfast is ordinary. Choose for a day on the menu. Interesting system of communication with villa ! Excellent service. To the sea for 7 minutes on a bike. Don't hurt Gilly ! Take the medicines. Applied to the clinic with poisoning, for 2 drops paid $220. Graduate on the island - no

The room is very large and very good, the location is slightly far away, if you bring luggage, you will have to do a carriage.

Our stay was perfect. I stayed at a total of 5 different hotels or villa in this Bali/Lombok trip and i must say Lina’s Villa is my top favourite! The service crews are super polite and helpful. The vila itself is simply gorgeous! Just look at the photos, they look exactly like the photos the villa posted. The place is also a short 5-10mins walk to the main Kuta street. Villa offers free scooter ride to anywhere in Kuta area. Only small improvement is perhaps you may have to book or arrange early if you would like to try out their spa/massage service as the availability of their masseurs is quite limited.

very friendly service, incredibly warm-hearted and interested in you as a person. The welcome was particularly friendly and open, something I've never experienced before in 7 weeks of traveling in Indonesia/Bali and Vietnam. and even when there was something wrong with the toilet flushing, they came to me and invited me to dinner for free and took me to the port. Snorkeling and kayaking were also included, which really made the whole thing a good experience! super quiet rooms, fast WiFi, and a very quiet bay for swimming and snorkeling. other cafes, restaurants and ware on the beach within walking distance, and super close to the harbor (less than 10 minutes). I even played a game of billiards. absolute recommendation!

A very beautiful, hidden gem, and the room was also large and clean. The service from the team is particularly good; everyone is very helpful and flexible when it comes to guests' requests.