The hotel is a big brand, but maybe it's old, the facilities are a bit old, the hotel is large, and there are many choices of room floors and orientations. The service attitude is very good, and there is a restaurant for dinner. The breakfast is very rich, and I have to praise the breakfast. The location is close to the airport, but the surrounding area does not seem to be very prosperous. There are not many places to eat out.
Very satisfied stay experience, good environment and good service. Breakfast is on the top floor, you can overlook the entire city and the snowy mountains in the distance, and there are many breakfast options. There is a restaurant downstairs that looks good. A ten-minute walk from the hotel to the castle for sightseeing.
I made a mistake in booking Rasisson. There are 3 hotels in Kayseri, one on the Mount side and the other on the Lake side. The one in the city has a shuttle bus to the ski resort three times a day. The hotel is full of skiers. When I come back at night, there is a big shopping mall next to it, which is more convenient for eating and playing.
In the morning, I entered the ski resort from Rasisson. There were English-speaking people to rent ski equipment and buy tickets. There were few people on the ski slopes, much less than the public snowboarding area. It was super comfortable. Now only the 15th and 13th red and blue slopes are open, and the black slope is not open yet. There are several ski slopes on 15th, which are also very long. It is enough to play. One trip takes nearly half an hour. It is beautiful. It is worthy of being the world's best ski resort. Highly recommended!
Compared to other hotels, the reception wasn't really warm. I would have liked to have been offered help at least with the suitcase transport.
Apparently there is a bar/nightclub upstairs. Accordingly, there is a high noise level at night.
The gym is really bad, live music continues until midnight if u stay at 9th floor u hear it but they warned us about so it's understandable and receptionist were helpful, but after midnight and after music ends still u hear people who r going out.
Clean and hygienic, the room is quite big, just ten minutes from the airport, the next day, the hotel front desk can help to call the taxi. The only downside is that the hotel breakfast is not good.
On the day of settlement we were met, fed and placed perfectly, although we were settled later on the standard time (previously warned of late settlement by email). On the day of departure , when we returned at 12:30 to the hotel for suitcases (exile at 12:00, the room we released in advance and left the suitcases at the door in the room), the suitcases were just standing on the street and on the street in winter, there was no security. We didn't understand why the suitcases didn't be transferred to the resepshn ...
Located in the centre, convenient, everything in step availability.
The room is authentic, big, warm, corresponds to the photo of the hotel, there are all necessary ingredients, including a good fan, but not clean enough, there is a foreign smell (may have trashed ants, but unresultably), a lot of ants, For convenience, the score was taken as winter, and the door of the room goes straight to the street, i.e. to the respiratory and to the restaurant. In other seasons it will not be a minus, as the yard is beautiful and cozy, but in the winter it is uncomfortable.
A stay at Shelby Hotel places you in the heart of Kayseri, steps from University of Erciyes and a 4-minute drive from Hunat Hatun Mosque. This hotel is 3 mi (4.9 km) from Kayseri Castle and 3.4 mi (5.5 km) from Ali Dagi Underground City.
Pamper yourself with onsite massages or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite at BURGER KİNG, a restaurant where you can take in the pool view. Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to noon.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Stay in one of 45 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have jetted bathtubs and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
The hotel is opposite Kayseri Bus Station. The decoration is very elegant and very nice. But no one at the front desk or restaurant can speak English. The most important thing is that the meal charge cannot be posted on the room account. Other hotels can charge it on the room account and settle the bill uniformly when checking out. But if he dines here once, you will settle the bill. I asked him to issue an invoice once, but the restaurant was not open yet, so I asked the front desk to do it when I checked out in the morning. However, the invoice could not be issued for a long time, and the service was very poor!
I went to the restaurant for breakfast in the morning, and I took the initiative to tell the restaurant staff that my room rate did not include meals, and I would pay later, but he didn’t understand and it was embarrassing. She also went to confirm with the front desk, and you were embarrassed to wait for her to confirm. Only then can you go and have breakfast.
Breakfast normally starts at 7 o'clock. Because I have to catch a flight, I want to have breakfast at 6:30 early. The restaurant agrees, but it requires you to pay a deposit in advance. How can there be such a reason to pay a deposit in advance to eat.
Great
40 reviews
9.0/10
Price from
£55
per night
Check Availability
See All Hotels With Spa in Kayseri Province
Recent Reviews for Kayseri Province Hotels
See all
9.2/10
Great
GGuest UserThe hotel is a big brand, but maybe it's old, the facilities are a bit old, the hotel is large, and there are many choices of room floors and orientations. The service attitude is very good, and there is a restaurant for dinner. The breakfast is very rich, and I have to praise the breakfast. The location is close to the airport, but the surrounding area does not seem to be very prosperous. There are not many places to eat out.
AAnonymous UserClean and hygienic, the room is quite big, just ten minutes from the airport, the next day, the hotel front desk can help to call the taxi. The only downside is that the hotel breakfast is not good.
GGuest UserThe hotel is opposite Kayseri Bus Station. The decoration is very elegant and very nice. But no one at the front desk or restaurant can speak English. The most important thing is that the meal charge cannot be posted on the room account. Other hotels can charge it on the room account and settle the bill uniformly when checking out. But if he dines here once, you will settle the bill. I asked him to issue an invoice once, but the restaurant was not open yet, so I asked the front desk to do it when I checked out in the morning. However, the invoice could not be issued for a long time, and the service was very poor!
I went to the restaurant for breakfast in the morning, and I took the initiative to tell the restaurant staff that my room rate did not include meals, and I would pay later, but he didn’t understand and it was embarrassing. She also went to confirm with the front desk, and you were embarrassed to wait for her to confirm. Only then can you go and have breakfast.
Breakfast normally starts at 7 o'clock. Because I have to catch a flight, I want to have breakfast at 6:30 early. The restaurant agrees, but it requires you to pay a deposit in advance. How can there be such a reason to pay a deposit in advance to eat.
GGuest UserI made a mistake in booking Rasisson. There are 3 hotels in Kayseri, one on the Mount side and the other on the Lake side. The one in the city has a shuttle bus to the ski resort three times a day. The hotel is full of skiers. When I come back at night, there is a big shopping mall next to it, which is more convenient for eating and playing.
In the morning, I entered the ski resort from Rasisson. There were English-speaking people to rent ski equipment and buy tickets. There were few people on the ski slopes, much less than the public snowboarding area. It was super comfortable. Now only the 15th and 13th red and blue slopes are open, and the black slope is not open yet. There are several ski slopes on 15th, which are also very long. It is enough to play. One trip takes nearly half an hour. It is beautiful. It is worthy of being the world's best ski resort. Highly recommended!
GGuest UserCompared to other hotels, the reception wasn't really warm. I would have liked to have been offered help at least with the suitcase transport.
Apparently there is a bar/nightclub upstairs. Accordingly, there is a high noise level at night.
GGuest UserVery satisfied stay experience, good environment and good service. Breakfast is on the top floor, you can overlook the entire city and the snowy mountains in the distance, and there are many breakfast options. There is a restaurant downstairs that looks good. A ten-minute walk from the hotel to the castle for sightseeing.
MMustafaThe gym is really bad, live music continues until midnight if u stay at 9th floor u hear it but they warned us about so it's understandable and receptionist were helpful, but after midnight and after music ends still u hear people who r going out.
GGuest UserOn the day of settlement we were met, fed and placed perfectly, although we were settled later on the standard time (previously warned of late settlement by email). On the day of departure , when we returned at 12:30 to the hotel for suitcases (exile at 12:00, the room we released in advance and left the suitcases at the door in the room), the suitcases were just standing on the street and on the street in winter, there was no security. We didn't understand why the suitcases didn't be transferred to the resepshn ...
Located in the centre, convenient, everything in step availability.
The room is authentic, big, warm, corresponds to the photo of the hotel, there are all necessary ingredients, including a good fan, but not clean enough, there is a foreign smell (may have trashed ants, but unresultably), a lot of ants, For convenience, the score was taken as winter, and the door of the room goes straight to the street, i.e. to the respiratory and to the restaurant. In other seasons it will not be a minus, as the yard is beautiful and cozy, but in the winter it is uncomfortable.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.