We were traveling for Umrah so we had to frequent Haram quite often. Although a bit far from Haram but the hotel shuttle is very well managed and frequent. The hotel is clean and has all the amenities of a 4-star hotel.
Overall OK.
On one occasion the room delivery guy ask for cash - he says machine not working?
Towels look worn out.
TV was not working when we check in, the technician takes over an hour to arrive but didn't solve the issue.
We call again a different personnel came to solve it
Connecting to Andalus Mall. Nice place to enjoy. Two days Inwas there when Eid Adha, there is a small beautiful Mosque near hotel for pray. A hospital and pharmacy just opposite hotel.
Great hotel with all amenities. Well equipped Gym and a decent size pool. Staff are pleasant and always ready to help. The only downside is pool closes at 6pm. In my opinion it should be open for a while later due to the heat outside especially in the hotter months
I stayed around 3 weeks. It was a comfortable stay. All the staff were welcoming including the reception staff, room service and restaurant staff. I look forward to coming back again. Shout out to Mr. Obaid
Mr. Nawaf
Mr. Khalid
Mr . Read
Ms. Ruqyah
Ms. Nada
Ms. Alallih
Great impressive hotel.
A grand lobby with beautiful lights and a small fountain with comfy seatings around it.
We booked a room with a partial haaram view, thinking we would be getting the same room as in the pic.
Turned out the haram view is just a small tiny view, and was informed by the hotel manager that the pic displayed during booking is incorrect.
Positives:
- maybe new? The inside looks good!
- very welcoming
- easy access
- easy parking
- quite nice view from window or back in the pool area
What could be improved:
- could upgrade the windows so it would be noise free. It’s key to good night sleep.
The hotel is clean, and the furnishings are of a good, but not excellent, standard. You have to request room cleanliness every time, and they are average. The mosque is right in front of it, but its amenities (laundries, grocery stores, and restaurants) are far away. The Corniche is nearby, and the neighborhood is relatively quiet. Breakfast is average (good quality traditional ingredients and dry cleaning). The staff is friendly, helpful, and flexible. The prices are very high compared to the service, close to the Holiday Inn prices, with a huge difference in service, standard, and location.
Wonderful place, very accommodating. Staff were very friendly and helpful. The room was exactly what we needed after a long day at the F1 .
Very Good
97 reviews
8.2/10
Price from
US$90
per night
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7.4/10
GGuest UserThe stay was so good , the hotel is just next to the mosq . Very clean and also convenience supermarkets and shops near , and bus shuttle to masjidul haram every 30 minutes .
GGuest UserNothing much to say except this is definitely what you call a 5 star. Everything from smooth check in to check out was perfect. Location very good to haram. Top hotel restaurant/buffet. So much options on food. The whole hotel looks great also, massive lobby. Service was quality from front of house to all porters/cleaners/chefs.
And beautiful masjid built in hotel. Highly recommend, might be little pricey but honestly you’ll 100% get your moneys worth, especially for umrah/hajj. I was there last few days of ramadan and eid, thinking because of how busy it will be during this period, might not get a good service or late check in etc. but totally opposite. It was worth every penny. Im originally from uk so expecting quality for the price i paid. Definitely all paid off.
AAhsan012We were traveling for Umrah so we had to frequent Haram quite often. Although a bit far from Haram but the hotel shuttle is very well managed and frequent. The hotel is clean and has all the amenities of a 4-star hotel.
MMarziraHotel Review: Raffles Makkah Palace
My recent stay at Raffles Makkah Palace was absolutely outstanding, offering a seamless blend of luxury, thoughtful touches, and exceptional service that made our experience unforgettable.
From the moment we arrived, we were greeted warmly by the reception team and delighted with a complimentary upgrade upon check-in. The upgraded room was not only spacious with breathtaking views but also impeccably clean and beautifully maintained, reflecting the hotel’s high standards.
A special thank you to the reception manager, whose professionalism and welcoming demeanor made the check-in process smooth and set a positive tone for our stay. Their attention to detail and commitment to ensuring our satisfaction were truly appreciated.
One of the thoughtful touches that enhanced our experience was the provision of bath salts, allowing us to unwind and relax after completing Umrah. It was a small but meaningful gesture that added to the overall sense of care.
The service throughout the hotel was exceptional. The housekeeping team was proactive, consistently checking in to ensure we had enough towels, toiletries, and other essentials, contributing significantly to our comfort.
Breakfast was another highlight of our stay. The breakfast service team was attentive and welcoming, ensuring we were comfortable and well taken care of. They even provided a walk-around tour of the buffet spread, introducing us to the menu and explaining the dishes. The breakfast theme was thoughtfully curated, offering a wide range of delicious options to suit every palate.
Desta and Sandhy stood out for their exceptional hospitality. They were incredibly helpful, attentive, and proactive in anticipating our needs, making us feel truly valued as guests. Hajar also deserves special recognition for her patience and creativity in resolving our requests with practical and thoughtful solutions.
The in-room dining team, especially Farouk, provided excellent service. Farouk’s attentiveness and efficiency ensured that every meal was delivered promptly and with care, enhancing our overall experience.
Raffles Makkah Palace sets the gold standard for luxury hospitality. With its outstanding service, thoughtful gestures, and exceptional team, it made our stay unforgettable. I highly recommend this hotel to anyone visiting Makkah and look forward to returning for another incredible stay.
SSmileeeI had the pleasure of staying at Violet Hotel in Makkah, Saudi Arabia, and I wanted to share my experience with everyone considering a trip to this holy city.
First, the location is absolutely fantastic. The hotel is situated just a short distance from the Haram, making it incredibly convenient for performing prayers and attending religious duties. The view from my room offered a beautiful sight of the surroundings, providing a serene feel which added to my spiritual journey.
The staff at Violet Hotel deserve special mention. From the moment I checked in, they were incredibly welcoming and accommodating. They went out of their way to make sure my stay was comfortable and hassle-free. The concierge service was particularly helpful in assisting me with local transportation and offering advice on places to visit.
The rooms were spacious, clean, and well-maintained. I appreciated the modern amenities like free Wi-Fi, flat-screen TVs, and a fully-stocked minibar. The bed was very comfortable, making it easy to get some much-needed rest after long days of prayers and exploration. The housekeeping staff did an excellent job, ensuring the room was spotless each day.
One of the highlights of my stay was the hotel's dining options. The breakfast buffet offered a wide variety of choices, from local Saudi dishes to international fare, all prepared with fresh ingredients. I also dined at the in-house restaurant for dinner a couple of times, and the meals were absolutely delightful.
In terms of facilities, the Violet Hotel offers several amenities that enhance the guest experience. There is a well-equipped fitness center, which I found extremely beneficial to keep up with my exercise routine. The business center also came in handy as I needed to catch up on some work during my stay.
Overall, my experience at Violet Hotel was exceptional. Whether you are visiting Makkah for a spiritual pilgrimage or just to explore the city, I highly recommend staying here. The combination of its prime location, excellent service, comfortable accommodations, and fantastic dining options make it a great choice for any traveler.
KKassim Ahmed MohamedLocation not very but it is ok other Hotels are better location than this staff were very good food same every day if you are more than 3 to 5 days you will get bored for food very good clean I will recommend my friends but expect a bit of working or pray inside the Hotel which is good location you u can c ka’aba
DDr. UmairThis hotel is phenomenal and I can't recommend it enough. The staff, from the moment I arrived, was incredibly friendly and welcoming. Mr. Abdallah Al Ansari, in particular, was exceptional—so knowledgeable, passionate, and helpful. The check-in and check-out processes were both seamless, the facilities were excellent, and the breakfast was a magnificent, mouth-watering feast after performing Omra.
A major highlight is the location, just a five-minute walk to Gate 79 of Al Haram. The hotel also holds the Guinness World Record for the highest suspended prayer room in the world, an amazing feature that adds to an already wonderful experience.
AAnonymous UserThe location is excellent, and the Red Sea is about 100 meters away.
Facilities: Not bad, and the room is big. The mattress is really soft and has good support. This Simmons mattress is the most comfortable I have ever slept on in my life. The last photo is the view from the window, and the Red Sea is not far away.
SShamazGreat hotel with all amenities. Well equipped Gym and a decent size pool. Staff are pleasant and always ready to help. The only downside is pool closes at 6pm. In my opinion it should be open for a while later due to the heat outside especially in the hotter months
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