The hotel was good with variety of food for breakfast. Very close to Pamukkale so it was a great location. Closed many restaurants.
For the service, I personally think that the staffs were not so helpful compared to many hotels that we visited in the same trip. The price was also higher than other places. At least they could have ask if they could help with the luggage and led us to the room but they didn’t. Overall was just okay for me.
The hotel is located 5 minutes away from the famous tourist attraction Pamukkale. Unfortunately, there are fewer people at the nearby ticket office, which is very convenient. The room is old but clean and the front desk staff is very friendly. It’s just that the Wi-Fi is very poor, and you can basically only use your own data network to access the Internet. It is a good choice if your budget is not high.
Aspawa hotel isna family owned hotel, with the head of the family being so nice and kind. When i arrived, i toured pamukkale and he volunteered to bring me at the southern gate, for free! He told stories about amazing visitors he had, places to eat and visit and what to do in pamukkale. Definitely, i will recommend and stay here again!
Booked 3 rooms for 2 nights with my friends. Checked in late at night and saw another guest trying to get a refund for his room.
One of the rooms was missing 2 towels, water bottles while the other room was missing 1 towel, but the concierge supplied it immediately upon request. My room provided both the towels, however, there was a huge tuft of hair sandwiched between the towels, probably clumped up during laundry. My shower door had also fallen off while I was closing, and I had to re-install it back onto the ledge myself.
Friendly concierge and room service lady. Great location, 5 mins walk to the center. Parking was limited, please speak to the concierge to allocate space for your car.
Nice thermal hotel - with thermal pools the hotel has many groups. Breakfast is ok. Dinner is limited choices. Nice swimming pool and hot thermal pools. Staff is courteous and friendly. I will come back again price is good.
Hotel location was perfect, very close to the bus station and about a 10 min walk from the train station. Staff, service and breakfast were excellent. The only thing we didn't like was that the bathrooms were connected through an air vent, I suppose, because our room sometimes had a bad smell, sometimes of cigarettes or something else. However, it was a pleasant stay.
The hotel is a few kilometers away from Pamukkale and close to the Hercules scenic area, but it is a cooperative hotel for group tours. To be honest, the appearance looks OK and it is also known as a hot spring resort hotel, but the overall facilities are average, just at the domestic three-star level, and the quality of meals and many room supplies is average.
The facilities are clean and good. The staff was very friendly too.
However, breakfast is a bit poor. The surroundings were noisy.
It's about 20 minutes drive from Pamukkale tourist spots.
I enjoyed it because of the kindness of the staff.
It's a new hotel
The owner is kind and helpful
We book family room and it's an amazing room
Spotless , bed Very comfy, big room, toilet Very clean
The view from the room is hot air balloon in the morning
And it's very close to pamukkle it's around 10minutes walk to Northgate
Breakfast is delicious
But it's a bit far from denzli bus station and no bus, must take Uber or taxi
The hotel I stayed at when I came out of Pamukkale was relatively good among the nearby hotels. When I checked in, I registered for SPA services. Services ranged from 35 euros to 50 euros. You can choose by yourself, and the consumption is quite high. There are banks and supermarkets downstairs which is very convenient. There are restaurants and hotels, and you can also walk to the town.
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34 reviews
8.1/10
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8.9/10
Very Good
IilpAspawa hotel isna family owned hotel, with the head of the family being so nice and kind. When i arrived, i toured pamukkale and he volunteered to bring me at the southern gate, for free! He told stories about amazing visitors he had, places to eat and visit and what to do in pamukkale. Definitely, i will recommend and stay here again!
KKarsh TBooked 3 rooms for 2 nights with my friends. Checked in late at night and saw another guest trying to get a refund for his room.
One of the rooms was missing 2 towels, water bottles while the other room was missing 1 towel, but the concierge supplied it immediately upon request. My room provided both the towels, however, there was a huge tuft of hair sandwiched between the towels, probably clumped up during laundry. My shower door had also fallen off while I was closing, and I had to re-install it back onto the ledge myself.
Friendly concierge and room service lady. Great location, 5 mins walk to the center. Parking was limited, please speak to the concierge to allocate space for your car.
NNeol TooMy stay at Pamukkale WhiteHeaven Suite Hotel was nothing short of wonderful! The staff set the tone with a warm welcome, offering refreshing drinks and fruits upon our arrival. Despite our late check-in, they went above and beyond, even offering to send us to a nearby restaurant for a delightful evening meal.
The receptionist, a knowledgeable older gentleman, became our guide to the area, generously sharing insights about the local culture and the do's and don'ts. We were pleasantly surprised to receive a complimentary upgrade to a family suite, enhancing our overall experience.
Given the advice about tap water, the hotel took extra care to provide us with an abundance of bottled drinking water, completely free of charge. The attention to detail continued with a breakfast that exceeded expectations, offering a variety of delicious options.
During check-out, the staff demonstrated their commitment to excellent service once again. They not only assisted in booking a taxi but also gifted us a lovely souvenir—a Pamukkale magnet—a thoughtful touch that added a special touch to our departure.
In summary, Pamukkale WhiteHeaven Suite Hotel surpassed my expectations with its friendly staff, generous amenities, and a commitment to making every guest feel valued. I highly recommend this hotel for an exceptional and memorable stay in Pamukkale.
XXueyebinfenThe hotel is a few kilometers away from Pamukkale and close to the Hercules scenic area, but it is a cooperative hotel for group tours. To be honest, the appearance looks OK and it is also known as a hot spring resort hotel, but the overall facilities are average, just at the domestic three-star level, and the quality of meals and many room supplies is average.
AAiwanxiaodemaoerA very clean homestay, it is really hard to imagine that it was opened in 2019. The old grandfather and his wife must have been very attentive in maintaining and operating it. Advantages 1 Clean, the floor, switches, and even the drains are all clean and tidy. 2 The floor heating is very comfortable and very comfortable to step on in winter. 3 The atmosphere of the homestay is quite good. The landlord grandfather is really enthusiastic. He helps to guide the route and introduces their traditional wine for us to taste, although we can't taste it. 4 The landlord's English is very suitable for Chinese people. We are not good at English, but we can magically understand what he says. He doesn't need long sentences or long words, and his expression is very clear. 5 The room we were given is facing Pamukkale. 6 Breakfast is a meal, one for each person. It is unlikely that there will be many choices for breakfast in the homestay, but the sauce made by the landlord's grandmother is really delicious, and the omelet is also good.
Disadvantages, the water volume is unstable. I don't know if it was peak time when we took a shower or for some other reason. The water became cold. It took almost two hours to get hot water. I hope the landlord will pay attention to this problem.
In addition, most hotels in Turkey do not provide toothbrushes, or even toothbrush cups, so guests need to bring their own. As for drinking water, it depends on the situation. This homestay charges for drinking water, but it is not expensive.
Overall, I highly recommend it. Hierapolis is very shocking. I personally think it is not much worse than Ephesus.
AAnonymous UserThe hotel was good with variety of food for breakfast. Very close to Pamukkale so it was a great location. Closed many restaurants.
For the service, I personally think that the staffs were not so helpful compared to many hotels that we visited in the same trip. The price was also higher than other places. At least they could have ask if they could help with the luggage and led us to the room but they didn’t. Overall was just okay for me.
DDavid BrianNewly built hotel with a pool. The pool is actually great as it is so hot during the day. Rooms were spacious and clean, as advertised. Linen and towels were also clean and new. The breakfast was delicious and the hotel is close to the main tourist sites. Would definitely book again if I stayed in Pamukkale. Suggest starting at South Gate first (300 lira taxi from the hotel) as it is easier to walk down the travertines rather than up. Go as early as possible as it gets very hot during the day and can make it difficult to see everything on foot, especially for an older person, otherwise pay for the buggy and they will drive you around.
AAnonymous UserThe boss is very good and enthusiastic, and the hotel breakfast is OK. However, the hotel will cut off the water supply at night, so it is impossible to wash, and the air conditioning is not very good.
GGuest UserHotel location was perfect, very close to the bus station and about a 10 min walk from the train station. Staff, service and breakfast were excellent. The only thing we didn't like was that the bathrooms were connected through an air vent, I suppose, because our room sometimes had a bad smell, sometimes of cigarettes or something else. However, it was a pleasant stay.
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