The hotel was great however for the size and experience they are aiming for and the reputation of being operated by the Hilton, the internet speed is subpar and was below my expectations. A speed test returned speeds of 0.03mbps which is not enough for web browsing. I would have hoped for better internet connection given the price and premium segment this hotel competes in.
Parking is convenient and the room is not bad. The front desk is a little beauty from Harbin. The conversion plug we brought was forgotten in the last hotel and borrowed the conversion plug from the front desk. Thank you very much.
Absolutely loved it! The room was huge, brand new, and super comfortable, with a fantastic view. It's a shame we only stayed one night; we could even see the Milky Way from the large terrace at night. Despite being close to the airport, there were no planes taking off or landing at night, so it didn't disturb our sleep at all. The hotel restaurant was also delicious, especially the massive lamb shoulder.
I booked this hotel because I was interested in its restaurant.
To be honest, I'm a bit disappointed. First, we were given a room on the first floor facing the parking lot. The room was small, and you had to keep the curtains fully drawn; otherwise, with the floor-to-ceiling windows, you'd be exposed to everyone in the parking lot. The hotel itself isn't very large; its main appeal is the beautiful view from the restaurant, but there's a large construction site below that really detracts from the experience.
The hotel has a great design aesthetic, and the scented shower gel smells wonderful. However, it probably fell a bit short of my expectations, and I found the value for money to be just okay (it really was quite expensive).
Btw, breakfast was delicious!
great location being a 7 to 10 minutes drive away from the hustle and bustle of the queenstown town center
very convenient to head to the airport, towards te anau or north towards arrowtown / cromwelll / wanaka without getting stuck in the morning traffic
clean and modern room with decent amenities provided
Despite what’s advertised one should beware some misleading info.
We expected a king size bed in the kings deluxe unit but the bed was closer to a Queen.
More disappointing was the promise of a “kitchen” only to be presented with an outdoor BBQ grill, microwave, toaster, kettle, plates, bowls and a mini fridge. Absent were pots, pans, a hob and we were told at check in not to do any washing as there was no sink. To be fair, a breakfast basket of breads was provided with jams but it was certainly not a kitchen. When we raised the issue of different advertising with our host, we received neither clarifications nor any sympathy.
Otherwise, it was lovely stay.
We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere.
We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time.
The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants!
We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff.
Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!
We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs.
As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.
“Fantastic stay – highly recommend!”
I had an excellent stay at the Cambridge Hotel. The location is perfect, within easy walking distance to major attractions, restaurants, and public transport. The room was clean, modern, and very comfortable, with a great city view from the balcony.
The staff were incredibly friendly and helpful throughout my stay, always going above and beyond to assist with any requests. Check-in and check-out were smooth and efficient.
The facilities were also impressive, especially the indoor pool and overall cleanliness of the hotel. Everything felt well-maintained and welcoming.
Overall, this hotel offers great value for money, combining comfort, convenience, and excellent service. I would definitely stay here again and recommend it to anyone visiting the area.
Polite staff and central location in Queenstown ( 5 minutes walk to city center). Amenities include free WiFi, laundry, a garden, hot tub, and bike access. Rooms were cozy but basic. The communal kitchen space was organized and easy to use. The sauna is the reason I will book again when in Queenstown. 🥰
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이이진희We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs.
As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.
GGuest UserThe hotel was great however for the size and experience they are aiming for and the reputation of being operated by the Hilton, the internet speed is subpar and was below my expectations. A speed test returned speeds of 0.03mbps which is not enough for web browsing. I would have hoped for better internet connection given the price and premium segment this hotel competes in.
::))We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere.
We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time.
The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants!
We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff.
Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!
GGuest UserVery good a hotel apartment, very warm design, perfect facilities, neat and clean, just like your own home. Enjoying the sun on the balcony and drinking a glass of beer is life. The weather in Wanaka is too good. The hotel service is very nice and responds to requests. Also the washing machine comes with disposable detergent, too courteous. The bed was also very comfortable, the shower water was large enough to shower and shampoo very comfortable. Hope to have the chance to stay again next time.
GGuest UserWhere do I start - from arriving until leaving we had the most amazing stay here.
We had a family room which was so spacious - the beds were huge and it’s cosy! The blowout curtains had us sleeping in more than it should’ve 😆
We had breakfast with our stay and it did not dissapoint there was such a selection from savoury to sweet and more! Love it coffee and juices included just amazing
The gym was so well equipped mlre than I’d expect so was pleasantly surprised and the equipment was all up to scratch and working smoothly
The spa was beautiful 🤩
The sauna was also good but it wasn’t as hot as would usually expect
It would be amazing if the bigger pool was heated so more ppl could enjoy swimming around together but it wasn’t like a cold plunge perfect for those who enjoy it after a sauna
The location is beautiful right near town a little walk away and parking was well priced and easy enough to organise
Thanks so much for having myself and my family
It made our stay that much more memorable
AAmber Jong“Fantastic stay – highly recommend!”
I had an excellent stay at the Cambridge Hotel. The location is perfect, within easy walking distance to major attractions, restaurants, and public transport. The room was clean, modern, and very comfortable, with a great city view from the balcony.
The staff were incredibly friendly and helpful throughout my stay, always going above and beyond to assist with any requests. Check-in and check-out were smooth and efficient.
The facilities were also impressive, especially the indoor pool and overall cleanliness of the hotel. Everything felt well-maintained and welcoming.
Overall, this hotel offers great value for money, combining comfort, convenience, and excellent service. I would definitely stay here again and recommend it to anyone visiting the area.
SSafiyoooI had a truly wonderful stay at this retreat. The place itself is absolutely spectacular — very calming, beautifully maintained, and surrounded by breathtaking views. The deck is stunning, and it was the perfect spot to relax and unwind.
The owners were exceptionally friendly and went above and beyond to make me feel welcome and looked after throughout my stay. Their hospitality genuinely stood out. The dogs were lovely and added so much warmth to the experience. Breakfast was excellent, and the variety of teas available was out of this world.
As a female solo traveller, I felt completely safe, comfortable, and well cared for, which is something I value highly. The atmosphere is peaceful and nurturing — exactly what you want from a retreat.
The only minor downside is that it’s a bit far from the shops (around a one-hour walk). However, this was easily managed as Uber is only a 6-minute drive, and the hosts were also kind enough to offer lifts when possible.
Overall, an absolutely stunning place, and I would highly recommend it to anyone looking for a peaceful and memorable stay
FflorafanleiAbsolutely loved it! The room was huge, brand new, and super comfortable, with a fantastic view. It's a shame we only stayed one night; we could even see the Milky Way from the large terrace at night. Despite being close to the airport, there were no planes taking off or landing at night, so it didn't disturb our sleep at all. The hotel restaurant was also delicious, especially the massive lamb shoulder.
GGuest UserWalked out onto the balcony and we were met with these stunning views.
The time that we visited (May) meant that it was slightly too cold to be out on the balcony for too long, but the views that we enjoyed out of the window were magnificent.
When the first arrived the lady on the front desk was very friendly, and helpful.
We had asked for a double bed and had been allocated two single beds. She quickly contacted the ladies from house keeping and they very kindly sprung into action to help rectify the situation.
The housekeeping staff were nice and pleasant, and the location was just right for us to get out and about visiting some of the local attractions like the Kiwi birdlife park.
The big plus about staying at the highview apartments was having a parking space. When you visit queenstown you'll soon find out that in some places finding a parking space is like gold dust.
AAnonymous Usergreat location being a 7 to 10 minutes drive away from the hustle and bustle of the queenstown town center
very convenient to head to the airport, towards te anau or north towards arrowtown / cromwelll / wanaka without getting stuck in the morning traffic
clean and modern room with decent amenities provided
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