Hotels With Spa in Otago, New Zealand

The scenery outside the window is beautiful, the bedding is comfortable, the room is warm, the breakfast is exquisite and delicious, and the management staff are enthusiastic.

We love the lake view from the balcony. Though it is not within walking distance from the town centre, it’s nevertheless tranquil and serene. There’s a ferry service, at a cost, to and from the town centre. Customer service officers from Hilton would be more than happy to share more on this. We like the morning breakfast though you really should be prepared to wait if it’s during the peak hours. I love their real honeycomb. What a treat that was! Spread wise could have been wider, but quality is decent. We enjoyed the friendly service by Hilton. We only stayed for one night, but would be happy if I had more time there. Overall, a very good stay there.

Excellent overall experience in New Zealand Stay! We had booked a few hotel stays in NZ. It was our favorite one. Excellent staff service for checking you in and arranging tours! They had given us a free upgrade to Mountain View. Self laundry for Washing and dying available. The location is very convenient. What we love the most is their comfort beds! We slept well with it. Can you message me in private what mattress you are using?

We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs. As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.

I recently stayed at Sudima Queenstown Five Mile, and it was a great experience. The hotel offers modern and comfortable rooms. The staff were friendly and attentive, making our stay more enjoyable. The location is perfect with free parking, access to Queenstown is easy.

The hotel has a great sense of design and the overall feeling is good. When I checked in, the boss gave me a can of milk, which was very nice. It is a few minutes' walk from the Shepherd's Church, which is convenient for access. I also went to Mount John to stargaze at night. Unfortunately, the room soundproofing is a bit poor. The room can hear the water in the bathroom clearly, but everything else is 👌,

We stayed in Queenstown for three days during our honeymoon. I felt rested. The view was beautiful when I opened the curtains. I experienced unprecedented service. When I was having dinner, I mentioned to the butler that I had fallen and needed to go to the hospital. The manager called me in the afternoon to ask if I needed any help. The dinner menu didn't change much during the three days. It would be better if they could change it every day and give me a tasting menu. On the second night, I was surprised to find that the waiter in the restaurant was a mixed race of Chinese and Western.

The room is very close to the bustling city. You can see the snow-capped mountains, the shops in the city, and the internet celebrity check-in shop - Big Face Burger. The service is thoughtful, but the price is a bit high.

We came back for wedding anniversary but we were disappointed initially with our room. The bed etc was exceptional but the layout was unpleasant and poorly designed. You looked at a wall with a tv on it and cupboard doors when the view outside was the bush and waterfall.  Everything else was good and with the bus stop outside the hotel door getting around Queenstown was easy and cheap.  Restaurant was good, room tidy but dated.

I was shocked downstairs and thought it was a residential building, but when I came in, I was suddenly enlightened. There are not a few rooms in the hotel, very boutique. The interior decoration is the common standard of domestic high-end hotels, not amazing, but the view from the terrace is amazing, Jacuzzi is a plus