The hotel's facilities and environment are very good. The only thing that makes me angry is that when we checked in, the waiter asked us where we were from. The answer was China. The service attitude suddenly became bad, the smile disappeared, and the room we were given was in the corner with obstructed view.
Cleanliness was great. Delicious breakfast provided too. The rain shower head was fantastic. No tissue box in room and no lake view. Overall it is a great stay and worth the overnight experience in dome.
270-degree viewing terrace, large living room, fully equipped kitchen (with two dishwashers), separate laundry room, super convenient. There are 2-3 supermarkets 200-300 meters away, and Four Square can meet all our needs. There are Chinese and Asian restaurants next to it, and 100-200 meters away is the commercial center, where you can eat and shop. Across the road is the lake, with a children's playground and cycling and walking trails. The intercity bus stops at the square next to the children's playground (next to the toilet). The location is unique. The staff is very good and enthusiastic. All our needs can be met, very nice. I will definitely stay there again in the future (Wanaka is not my favorite place in New Zealand, but this hotel is my favorite one in New Zealand, no doubt about it.)
Really liked the off city Centre location, less bustle, lots more character in the fringe, the view of Lake whakatipu and the mountains is great from this vantage point. Service and all is tops, coupled with having a great restaurant in house, highly recommended!
The hotel is located in a area called ” Kevin Heights' which is near the airport but opposite to the Queenstown city. However, the hotel is built as it own resort, it is very pleasant to be away from those tourist spot full of hotels and accommodations. If you look for a holidays like a retreat and quiet time, this hotel is your choice.
The hotel is full of facilities like indoors swimming pool, restaurant and bar with lake view, lot of self-service parking spaces (you need to pay for $4 NZD per hour or $16NZD for a day parking). The breakfast at the restaurant with the lake view that really give you a fresh start of a day before you are heading off to your adventures.
By the lake side you can go for a walk anytime you want is a very pleasant activities or you can order your water taxi from the front desk that will take you to the downtown of Queenstown. It is also treat yourself as a cruise trip on the Wakatipu lake.
This hotel is a fantastic choice if you're not renting a car. The location is unbeatable, right on Queenstown Bay. Everything is within easy walking distance: boat departures, the gondola, town shopping, a 24-hour convenience store, and nearby bars. It's perfect for those who like to break up their day; you can explore in the morning, pop back to the hotel for a rest, and then head out again in the afternoon. Five stars for the location! However, the bed was too soft and the room was small. While the lobby was nice, the room itself was pretty standard.
wanaka is really the favorite place on this trip, so comfortable and comfortable. The apartment is self-check-in throughout the whole process, no problem; The apartment has a kitchen, living room, bedroom, cloakroom, utility room, and is very clean. There is a small yard outside. I really like it. It’s good to be able to retire here... I like a place with few people and beautiful scenery.
One problem is that the bedrooms are all blinds, and they are at the bedside. In the morning, there is sunshine that will shoot directly on the face without reservation. It is not suitable for people who can't sleep in the sun unless they wear an eye mask.
We stayed in Queenstown for three days during our honeymoon. I felt rested. The view was beautiful when I opened the curtains. I experienced unprecedented service. When I was having dinner, I mentioned to the butler that I had fallen and needed to go to the hospital. The manager called me in the afternoon to ask if I needed any help. The dinner menu didn't change much during the three days. It would be better if they could change it every day and give me a tasting menu. On the second night, I was surprised to find that the waiter in the restaurant was a mixed race of Chinese and Western.
Very happy to report that this hotel / location rated highly with us. The hotel itself is clean,modern and quiet considering its location to the airport. Room was spacious, and d beds comfy. The parking is great as the hotel makes use of the shopping centre carpark (no fee) overnight. The location is awesome for shopping and dining. Overall it ticks all the boxes for travellers.
Parking is really difficult in Queenstown. You must choose a hotel that is close to the city and has parking, and then walk to the streets. This hotel has 3 floors and no elevator. The conditions are good, the facilities are complete, and it has a small balcony. You can't hear the noise from the road. The front desk closes at 6 o'clock, and guests need to enter and exit from the garage entrance.
Very Good
118 reviews
8.6/10
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Amazing
이이진희We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs.
As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.
SshaycydwThe facility seems pretty new. Spacious room with modern units and decor. They gave us free welcome cookies which was a nice touch. However, the free parking spots are limited and fcfs, or else there’s an option for paid parking (not run by the hotel but located right under — as I was told) or park quite far out.
CCoola CThe hotel is located in a area called ” Kevin Heights' which is near the airport but opposite to the Queenstown city. However, the hotel is built as it own resort, it is very pleasant to be away from those tourist spot full of hotels and accommodations. If you look for a holidays like a retreat and quiet time, this hotel is your choice.
The hotel is full of facilities like indoors swimming pool, restaurant and bar with lake view, lot of self-service parking spaces (you need to pay for $4 NZD per hour or $16NZD for a day parking). The breakfast at the restaurant with the lake view that really give you a fresh start of a day before you are heading off to your adventures.
By the lake side you can go for a walk anytime you want is a very pleasant activities or you can order your water taxi from the front desk that will take you to the downtown of Queenstown. It is also treat yourself as a cruise trip on the Wakatipu lake.
KKobez776Overall, it's decent. The view from the window offers a distant panorama of snow-capped mountains. The location is quite convenient for getting around, but the hotel has limited parking spaces, which isn't ideal for self-driving tourists exploring New Zealand's South Island. Although the underground car park has two or three levels, it was always full when we drove down. The hotel charges for parking daily, but if you arrive late, you'll often find no available spots and will need to find alternative parking yourself.
Most of Queenstown's attractions are nearby, with the cruise activity center less than 1 km away. It seemed that Queenstown required the least amount of driving during our South Island road trip, making its convenience excellent.
GGuest UserWalked out onto the balcony and we were met with these stunning views.
The time that we visited (May) meant that it was slightly too cold to be out on the balcony for too long, but the views that we enjoyed out of the window were magnificent.
When the first arrived the lady on the front desk was very friendly, and helpful.
We had asked for a double bed and had been allocated two single beds. She quickly contacted the ladies from house keeping and they very kindly sprung into action to help rectify the situation.
The housekeeping staff were nice and pleasant, and the location was just right for us to get out and about visiting some of the local attractions like the Kiwi birdlife park.
The big plus about staying at the highview apartments was having a parking space. When you visit queenstown you'll soon find out that in some places finding a parking space is like gold dust.
CCaleb YapDespite what’s advertised one should beware some misleading info.
We expected a king size bed in the kings deluxe unit but the bed was closer to a Queen.
More disappointing was the promise of a “kitchen” only to be presented with an outdoor BBQ grill, microwave, toaster, kettle, plates, bowls and a mini fridge. Absent were pots, pans, a hob and we were told at check in not to do any washing as there was no sink. To be fair, a breakfast basket of breads was provided with jams but it was certainly not a kitchen. When we raised the issue of different advertising with our host, we received neither clarifications nor any sympathy.
Otherwise, it was lovely stay.
GGuest UserThe location is unbeatable, there is no lake view, but it is really close to the town center.
The lobby is beautiful, with two pianos, retro style, and slightly dark colors.
The breakfast is average, the freshly made part is of high standard, but you can only order one portion, and if you want to boil eggs, three counts as two portions. Of course, most people don't want to boil eggs like this. You won't be disappointed if you order any breakfast you want.
It comes with a spa bath, which is very comfortable.
CCrystalwuThis hotel is a fantastic choice if you're not renting a car. The location is unbeatable, right on Queenstown Bay. Everything is within easy walking distance: boat departures, the gondola, town shopping, a 24-hour convenience store, and nearby bars. It's perfect for those who like to break up their day; you can explore in the morning, pop back to the hotel for a rest, and then head out again in the afternoon. Five stars for the location! However, the bed was too soft and the room was small. While the lobby was nice, the room itself was pretty standard.
GGuest UserVery happy to report that this hotel / location rated highly with us. The hotel itself is clean,modern and quiet considering its location to the airport. Room was spacious, and d beds comfy. The parking is great as the hotel makes use of the shopping centre carpark (no fee) overnight. The location is awesome for shopping and dining. Overall it ticks all the boxes for travellers.
GGuangchiguangchidehulaquanParking is really difficult in Queenstown. You must choose a hotel that is close to the city and has parking, and then walk to the streets. This hotel has 3 floors and no elevator. The conditions are good, the facilities are complete, and it has a small balcony. You can't hear the noise from the road. The front desk closes at 6 o'clock, and guests need to enter and exit from the garage entrance.
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