Hotels With Spa in Canton of Berne, Switzerland

The hotel's view was truly spectacular, but I was genuinely bewildered by the quality of the facilities here. The basic amenities fell far short of what you'd expect from a four-star hotel back home. The bathroom, in particular, was incredibly basic. Our deluxe king room only came with two small, thin blankets and no proper duvet, and we had to make do with these for four days. We were on our honeymoon... The bed was made of two single beds pushed together, constantly leaving an uncomfortable gap in the middle. Unless we repeatedly asked for it, there was no housekeeping service for consecutive nights. Breakfast was marred by an excessive number of flies, which I understand is a common issue in Switzerland. However, the view outside the window was absolutely stunning. I rarely write such detailed reviews, but I felt compelled to share my profound experience.

The hotel looked a bit old inside but perfect for mountain view. We requested a room with a mountain view of Jungfraujoch, and we were so delighted that even though we didn't get a double bed but two single beds with a balcony. The swimming pool and jacuzzi, including saunas, were a bonus with varieties of tea available by the jacuzzi. The hotel is just 1 min walking distance from the wengen station, easy access to Lauterbrunnen, Jungfraujoch, and grindlewald. The breakfast buffet was all right, I wouldn't say it was top notch considering the price. I would definitely recommend it and would love to stay in the future. We had experienced a disturbance almost all night from a raucous guest just above us, room 209. Constantly banging. We tried to call reception so many times to complain, but no one answered my call. That was so disappointing. We couldn't sleep all night. I felt the noise could easily be heard from neighbour guests. Overall, it was a really nice hotel to stay in a perfect location.

“I recently stayed at a hotel in October 2024, and it was a fantastic experience! The rooms were impressively clean and incredibly spacious, making it easy to relax after a day of exploring. The beautiful Swiss mountain scenery added a peaceful, scenic backdrop, which made my stay even more enjoyable. The staff was friendly and attentive, adding a welcoming touch to the overall experience. I highly recommend this hotel to anyone looking for comfort and a touch of Swiss charm in Grindelwald!

We booked two rooms for a family trip and asked to be arranged closer or on the same floor. In the end, we were given two floors... The room was spacious but the facilities were simple. The service attitude was excellent. They also arranged a car to take us to the train station for free before leaving. It was very close to the Dream Hill.

Rating: ⭐⭐⭐⭐⭐ (5/5) Is pleasure of staying at a wonderful hotel that left a lasting impression. From its impeccable design to the delectable breakfast, my experience was delightful overall. Although the weather didn't quite cooperate during my stay, the hotel's fantastic service more than made up for it. The hotel's interior design is simply stunning. Every aspect of the decor exudes elegance and sophistication. The attention to detail is evident, and it creates a warm and inviting atmosphere throughout the premises. The architecture and furnishings are tastefully chosen, providing a luxurious and comfortable ambiance for guests. One of the highlights of this hotel is undoubtedly the breathtaking view. Unfortunately, I encountered some bad luck with the weather during my stay, which limited my ability to fully enjoy the surroundings. However, even through the mist and rain, I could sense the beauty that lay beyond the hotel's windows. I can only imagine how magical it would be on a clear day. The service at this hotel is truly exceptional. The staff members are attentive, friendly, and go above and beyond to ensure guests have a memorable experience. From the moment I arrived, I felt warmly welcomed and well taken care of. The hotel's commitment to customer satisfaction is evident in every interaction, making the stay truly enjoyable. breakfast was simply delicious! The array of options available was impressive, catering to various tastes and dietary preferences. this hotel left a lasting impression on me. The well-designed interiors, the mesmerizing view (even through the rain), the exceptional service, and the mouthwatering breakfast made my stay truly remarkable. If you're looking for a hotel that combines elegance, comfort, and impeccable service, this is the place to be.

2nd time to come here. First time with family and although we had to stay in 2 rooms, it was fun to compare each others rooms and layout. Breakfast is expansive (eggs looked a little old), but great selection of breads, deli items and so many jams to choose from. Cold dishes had a much higher quality than warm dishes. As it’s buffet style, it can be difficult to keep a sense of cleanliness, but they try hard. Dream hotel at night as you can see great views. Front desk staff is super helpful and remember me from my first stay. I would like to return again in the future.

We had a wonderful stay here at the Mercure in Biel. Check in was fast. Room and Hotel was spotless clean. Aircondition worked great. Bathroom with showergel, shampoo, liquid soap. Unfortunately we did not have time to check out the fitness and sauna on the 6th floor. 24h Reception is great.

There is nothing to say about the location. The main thing to go to this place is to take the cable car. I didn’t remind you when I made the reservation. Fortunately, we arrived not very late. I drove up the mountain directly, but it turned out that the car couldn’t go up, so I went down obediently and took the cable car up. , After a few hours of tossing around, I didn't check in until 11 o'clock. 😅

In order to close the loop of the towns around Interlaken, this time I went up the mountain and chose Mylan Town as the foothold of Xuelang Peak. Trip.com I chose the newly opened relative facilities as a complete palace hotel. Facilities: Equivalent to the five-star standard on the top of the mountain. There are a series of supporting facilities such as swimming pools, fitness centers, banquet halls and other facilities in the city. It was the swimming pool that I found for a long time and mistakenly entered the entrance of the sports club. In fact, the hotel has a special passage and changingroom, as well as shower facilities. The room is relatively large in Switzerland, but there is a slanted span of the beam in the middle that affects the space of viewing and walking. The difference between dry and wet is too far. In fact, it is not convenient to use. The wet area also lacks waste paper baskets and other items to affect the use. Health: The public areas and rooms are very clean, mainly just opened, the taste of the new decoration in the corridor is still relatively heavy. There are still traces of unrenovated outside, especially the ground and garbage, which will be muddy on rainy days. Environment: Needless to say, facing the snow-capped mountains and cliffs, the weather on the day of our stay was average, so it affected the whole experience. Services: The centralized heating stopped in May, but the mountain was five or six degrees, very cold, the room was cold and shaking, the bath area was not blocked, and the bath would be colder. There is no electric kettle, and it is necessary to rely on the Delong coffee machine to boil hot water, but our room is also bad. Overall, the price of about 3,000 is understandable for the hilltop town, but the facilities can be better.

The location of the hotel was great and the staff were very welcoming, but for some reason I had very little water pressure in the shower that night and the hotel forgot to provide me with shower gel.The toilet was flushing all night and I don't know why, but the hotel compensated me for breakfast the next day.Hopefully they will improve on these issues next time.