The hotel is at such nice location! Just superb! We experienced great service, especially hotel being booked out they been able to move us around well and found something. Pool is so nice, outside and inside, we spend a lot of time there. Beach is walking distance, a lot of food around.
2 recommendations: I think would be nice also to consider more things for kids, in the pool and especially food. I mean breakfast ist really nice, but dinner doubt you can convince kids with such food such as seafood etc. there should be small child corner at dinner buffet, some pIzza, nuggets, frenchfries, rice, parika, gurken, etc. simple. For adults the dinner buffet is quite nice, for children, rather limited, if your kids are special with food. so dinner we had to eat always outside, which was pity.
Nice hotel in the center of Kiel. Close to everything.
Would have liked a bit more choice at breakfast. It wasn't bad but a little too little to choose from.
Would also like slightly bigger quilts, we had to fight about it.
Otherwise, we were completely satisfied with our mini vacation at the Hampton Hilton.
Kurzfristig gebucht, Zimmer war schön eingerichtet und sauber. Gab nichts auszusetzen, alles gut. Sie haben uns sogar einen Parkplatz empfohlen wo wie kostenlos stehen durften da wir den Hotel Parkplatz vor 8 Uhr morgens verlassen wollten und das nicht gegangen wäre.
Hotel is beside the nature and Room is clean. Bedroom and bathroom are not so big. It took a long time to check in and also a long time for check out. When I ask for a receipt, I was told to get it in the morning when check out. However when I leave in the morning and check out, I was told that it can’t be issued because the payment was not done at the desk but online. It is the first time I encounter all my life.
I’m writing to express my sincere appreciation for the exceptional service provided by your Chinese-speaking front desk staff during my stay. Her warm and welcoming attitude instantly put me at ease when I arrived—she efficiently handled my check-in, patiently answered all my questions about local travel, and even shared thoughtful tips on nearby Chinese-friendly restaurants and convenient public transport routes.
As a Chinese guest, being able to communicate smoothly in Mandarin with her eliminated any language stress, making my entire stay much more comfortable and enjoyable. Her professionalism and kindness truly stood out, and she’s a wonderful asset to your team.
I would definitely recommend your hotel to others, and I look forward to staying here again. Thank you for having such a fantastic staff member!
Hotel was simple but had all the basic necessities travelers require. The location is superb though, right by the water with an amazing view. For the price point its a great hotel to stay and explore kiel! Highly recommended!
No parking or electric car charge. Reception ladies say they have collaborated with Q-Park and cost 14.50€ per night. Further down at a B&B hotel has both parking and electric car charge for only €10 per night as well as free breakfast.
Because the customer said this was the best hotel in Kiel, stayed for another three nights, there was an open-air parking space next to it, everything was very comfortable. I should stay again in Kiel in a few days.
Very Good
105 reviews
8.5/10
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BBilginThe hotel is at such nice location! Just superb! We experienced great service, especially hotel being booked out they been able to move us around well and found something. Pool is so nice, outside and inside, we spend a lot of time there. Beach is walking distance, a lot of food around.
2 recommendations: I think would be nice also to consider more things for kids, in the pool and especially food. I mean breakfast ist really nice, but dinner doubt you can convince kids with such food such as seafood etc. there should be small child corner at dinner buffet, some pIzza, nuggets, frenchfries, rice, parika, gurken, etc. simple. For adults the dinner buffet is quite nice, for children, rather limited, if your kids are special with food. so dinner we had to eat always outside, which was pity.
JJitka Skardova75Good stay, a bit small space in the room. the hotel is perfectly located, everything is within walking distance, clean, nice staff. It doesn't have a parking lot, as it says. This surprised us, but the receptionist recommended parking nearby 24h/5EUR. But it was almost full, we had the last place. Booking in advance is not possible. The curtains on the window are translucent, the light penetrates into the room. There is no noise from the nearby station, the windows seal well. The room is beautifully warm. There is no cafe in the room.
HHeixiongsiwenIt is very close to the train station, but you need to take a bus to the attractions. The room is well-equipped, although not big, but enough, the breakfast is average, and the service is good. It is no problem to stay for one night.
GGuest UserHotel is beside the nature and Room is clean. Bedroom and bathroom are not so big. It took a long time to check in and also a long time for check out. When I ask for a receipt, I was told to get it in the morning when check out. However when I leave in the morning and check out, I was told that it can’t be issued because the payment was not done at the desk but online. It is the first time I encounter all my life.
AAlyssa Patricia CoI love the location of the hotel, which is situated between the Lübeck Main Station and the bus station to get around the city. It was a perfect location and made my business trip comfortable and convenient.
BBilginAll very nice, and very close to everything, good rooms ans equipment. The only bad thing is the parking fee, which max is 15 euro a day but if you go out and come back again, fees need to be paid again. Kind of a joke can get very expensive, if u move around with the car a lot. The entrance is so tight for the car, you need really be careful.
GGuest UserGood value for money when travelling with children. The service was friendly and helpful, the room was a bit dated but clean. The beds were comfortable and the breakfast buffet had plenty of choices. Conveniently located close to the A1 Autobahn with parking available close to the room and still in walking distance of the old city.
GGuest UserBecause the customer said this was the best hotel in Kiel, stayed for another three nights, there was an open-air parking space next to it, everything was very comfortable. I should stay again in Kiel in a few days.
HHaopiqilanmaoWas kept up all night by the noise so dizzy the next day that I had to take painkillers. It seriously affected the itinerary for the next day, a very failed stay!
The hotel's central air conditioner (or ventilation system) has a particularly loud noise. Even if the AC in the room is turned off, it is still noisy all night as if you are in the cabin. Especially those rooms facing the long corridor. On the contrary, it will be quieter if it is towards the lobby direction inside, but there is no view at all.
As a five-star hotel, it is necessary to provide a comfortable sleep! This aspect is really bad. The noise was so unbearable that we changed rooms at three o'clock in the middle of the night. Fortunately, the waiter on the night shift has a good attitude, so I opened a few other rooms, let's choose. And she also said that she knows that some rooms have such problems. It appears this is the noise that has been complained about multiple times. That's why I know this row of rooms is so noisy.
So it is more confirmed that this is a problem with the AC system in the building. If you don’t want the white noise and howling like in the cabin all night, you must avoid pits.
Moreover, the bed in the hotel is very uncomfortable. It is the narrowest 0.8-meter small bed without a cushion. The big bed room is to put two small beds together. The twin beds are separated by a narrow gap. Although many in Europe are like this, it cannot be called a 5-star standard at all. The people at the front desk, from the beginning to the end, were arrogant and didn't show any apologies.
In this regard, the Marriott in Bremen is strongly recommended, and the bedding is extremely comfortable.
But one thing to say, the hotel's location, view and breakfast are really great. Walk to all sights in town. Parking at the gate is free at night (18:00-10:00 the next day), and 6 Euros all day during the day.
The staff of Ctrip: they are very responsible to customers, and they battle with the hotel. The service attitude is very good.
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