With a last minute decision to visit Rotterdam with my son, we chanced upon Art Hotel. Modestly priced and right next to Maashaven, it took less than 10 minutes to reach from Rotterdam Centraal. Even we arrived late after 10pm, there was nothing to worry about as the hotel is right next to the Metro station and brightly lit! The reception was fabulously served by Nadia who upgraded us to a 4 bedder in 2 rooms. Room was clean, set at the right temperature and shower was hot and at the right pressure. Nothing to complain about!
Rooms are relatively small. Staff are helpful. Very close to the beach and lots of restaurants and casinos nearby. Parking is super expensive (around 49 euro)
We enjoyed a weekend away. Thanks to this beautiful hotel the Baak Seaside. A beautiful location, very good and friendly service, the room and bathroom fresh and clean. Breakfast was versatile and delicious. The ventilator in the room was a welcome surprise, otherwise it would have been very warm, now it was nice. We're coming back!
Really nice hotel, only the person from the reception was not very flexible. I wanted a late check out (willing to pay for)but he only wanted to check it in the early morning on the day of checking out. For me it was useless since I wanted an hour of extra sleep.
hotel location is good. next to old harbour with scenic view from hotel room' window.
hotel is clean but front desk counter seems to asking to fill too much details in the registration form.
Not far from Markthal and the yellow cube house. Very windy in Rotterdam,
Overall is rated good.
The stay was in itself OK. However, what is absolutely not OK is the handling of credit card data. At the arrival, my credit card blocked the deposit including tourism fee, which was also approved by me. The next morning when I sleeped, a amount was booked again from my credit card. When I noticed that I paid the tourist fee in bar at Check Out. The lady at the reception apologised for the disturbances and assured that the cancellations were cancelled. Now 3 weeks later I still wait for my money, no more feedback and had to open a case at my credit card company. That's very disappointing
All things considered we had a great experience, but the hotel has some rough edges. We had a 2 night stay traveling with our 1 year old daughter. Check-in was flawless and staff was very helpful and friendly. We noticed the mini fridge wasn't working and we wanted to use it. Got downstairs , they were aware of the broken mini fridge, and were assigned a different room. Fast forward 1 day and we noticed the 'secondary' lights in the bathroom were not working. Lights around the bathroom mirror and around the smaller make up mirror. Not ideal, but we were not about to switch a second time in 2 days. My partner also found a small lotion handpump from a previous residant that seemed to be sitting there for quiet some time by now. At the breakfast area there were electrical cables hanging from the ceiling and sticking out the walls and we found some small bugs (we think they were ants) in our multivitamin juice. We did not test the others.
Other than that, staff was, again, very friendly and helpful, room was great, great bed, great location and great choice of food during breakfast.
Prima grote schone kamer (eigen keuze), maar in de toilet nog een laatste papierrest niet doorgespoeld en een lange vrouwenhaar in de douchebak, iehhh! Bedden en kussens heerlijk! Ontbijt grandioos uitgebreid. Lokatie is dicht bij strand maar wel midden op een druk kruispunt, beetje ‘nouja-uitzicht’. Service receptie en restaurant super vriendelijk!
Nice hotel in a good location! Rooms are a bit old, though.
60 reviews
7.2/10
Price from
TWD 2,675
per night
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