Family Hotels in Quang Ninh Province, Vietnam

The staff were friendly and professional. It was located on a main road but away from Ha Long centre/ Marina which gave us the best of both worlds i.e. tourist hotspots and local hotspots. The breakfast buffet was splendid; too many choices so we were not able to try all of them despite being there for four breakfasts. The Infinity swimming pool and bar was a dream; had it all to ourselves because no one was up there swimming around early afternoon. The beach was a 15 minutes walk away and the main touristy beach was under five minutes motorbike ride.

The stay was wonderful, the place is clean and the location is close to services. I thank duty manager Trang here for the good reception and treatment.

The view from the room was amazing, and check-in was earlier than 14:00, but we were able to move it up to 12:00, which was great. There is a cafe on the first floor, where you can get ice cream and other things that are perfect for when it's hot. Check-out was also changed from 11:00 to 12:00, which was great. Motorbikes can be rented cheaply, and since it's not as crowded as Hanoi, even Japanese people can drive. But you do so at your own risk.

We stayed for 3 nights and really loved this place. Staff members were extremely kind and helpful. Food was great in both the breakfast hall and the Italian restaurant. However, there are a few things we want to point out. First of all, the indoor swimming pool water was really filthy. That really needs to be improved. Furthermore, the sauna and steam room area was not properly attended to. Towels were piled and hair was everywhere on the floor in sauna area. The Jacuzzi water was not hot enough. Also the steam room and dry sauna were not hot enough. In addtion, the balcony in our room was terribly dirty. We tried to clean it ourselves but gave up because it was not possible to clean them with just tissue paper. Staff did however send someone to wash the balcony table, chairs, floors and rails and we are grateful for that. Despite some drawbacks, we really enjoyed out stay. Overall this is a really lovely hotel and as already stated, the staff are wonderful.

As I wrote my last review, I was waiting for my transport back to Hanoi as Super Typhoon Yagi was well approaching. It just so happened that minutes before we were supposed to be picked up, the transport cancelled, leaving us stranded in Ha Long with nowhere to go. So I booked another night at The Yacht. It has BY FAR the best staff I have ever seen at any hotel. The storm was the biggest that’s hit Ha Long in decades and it caused ALOT of damage. The staff kept all the guests calm and assured and even switched our rooms from high floors for safety reasons. Thank you to Nga at the front desk, bye very special Thank you to Thao (also at the front desk). She made our very challenging couple of hours after the storm disrupted our plans (rebooking flights and hotels in Hanoi, dealing with transport and everything else) a lot less stressful. I cannot thank the team at The Yacht enough. Best hotel experience ever. Thank you all and I will be coming back.

Unfortunately, we couldn't check in earlier; the room wasn't ready until shortly after 2 p.m. A very nice apartment, large and clean, with everything you need. The beach is unfortunately still empty and unserviced, but it's a great location if you want to start a cruise from here. The view of the sea and the city is just as beautiful as the rooftop bar that's part of the building.

A fantastic hotel nestled in the mountains. Of all the hotels I've stayed in, this one truly stands out as unique and memorable. Its secluded mountain location meant there was nothing else nearby, but it was a welcome escape from the hustle and bustle of daily life. The rooms, constructed from wood and metal, were particularly striking. While their dimness made them feel a little eerie at times, I really appreciated its nature-friendly concept and the overall 'healing stay' vibe. The only major hiccup was a sudden power outage, which was genuinely quite frightening. And the food was great too!

I went to this hotel for New Year and it was a very good surprise that the party-dinner that they offered to guests was amazing, the food was incredible good. The hotel also has facilities for small kids play + social place near by, very convenient for parents. The only inconvenience was the bathtub that should be clean deeply, a little bit of oil inside, the rest amazing. To go to the beach a little bit far by walking. The view for the sea is amazing too. The food in the restaurant was very good too.

Remote location in new complex, not much things or eateries around. We booked the honey moon suite which was nice with the round bed but not enough hot water at night to fill the bathtube. Nice view of the bay from rooftop.

The rooms are clean, the equipment is simple and stylish, but the breakfast is really too simple and there is nothing to eat. In this day and age, people still use instant coffee. There is a coffee cup on the table. Do you have to take the cup to the dining counter to pour the coffee yourself? A bit weird. Fortunately, the restaurant waiters were friendly and diligent.