I am very satisfied, the staff are friendly and very helpful, the hotel room is clean, and the food is delicious. However, the conditions at the swimming pool are quite dirty, and the water in the pool is somewhat murky, which caused my child's foot to get injured while swimming in that pool.
The staff were all very welcoming and helpful. The breakfast was great with many varieties. Check in and out was quick and fast. My family had a relaxing stay there. It was not easy to get a taxi/grab there. If you are not driving, it is better to settle your meals in the hotel restaurants. GrabFood deliveries will be blocked by security so hotel guest need to walk a long way out to get their food.
The location is good. One negative is the 1st room we checked in had the following problems:
1. No proper housekeeping - hairs in bathtub and under bed
2. TV not working
The hotel did arranged a replacement room pretty fast though. The hotel is relatively old.
Check in was smooth. Although they did ask for cash deposit,which I was unaware of. At my end, i should have prepared some cash. But I have been cashless for long time. Reception allowed us to check in, despite zero deposit.
The kids enjoyed the pool throughout our stay. We hardly left our room.
The first night was scary though due to Senyar Storm. We were hardly able to sleep. The big trees, the long lamp post were swaying. Our floats flew around in the pool. The next day we saw the destruction the Storm caused and we were relieved we were all ok. The rest of the nights,it was beautiful weather.
The pool was in need of repairs. The metal cover of the filter came off. The pool bed was sharp. Kids had a few cuts on their feets. The shower area beside the pool need a good washing too.
Would prefer if there is a hanging rail for us to dry our swimming clothes.
Raia beach resort is very interesting hotel I will come again with my big family when the pool is fully completed.
From room ,breakfast & food at coffee house very satisfied. The beach also close to the hotel it is very beautiful & relaxing for me after pospartum. It is therapy for me,my baby & my family to feel relaxed. Thankyou for all staff 🌟🌟🌟⭐️🌟 star for u all
Friendly and polite front desk staff.
Quiet ambience for relaxing vacation.
The room could be improved as there are quite some insects and ants on the desk and even the bed.
Looking forward once the hotel renovation is done next year.
Location:
It is located in Teluk Kemang area where along the stretch are plenty other choices of accomodation. I chose Thistle however for its name and reputation for being there quite sometime already. No worries for food hunting as you find endless options of restaurants on each side of the road. The town is about 12km away, where I visited Waterfront PD, a newly built area centred for night-life. Here you can find a lot of the famous cafe outlets like Mykori, Kenangan Coffee, Inside Scoop (to open), and my favorite being Zus. Love the setup Zus does here.. feels like somewhere in Aussie as the outlet is right next to the sea.
Arrival:
Upon arrival, the bellboy was helpful and friendly. Smooth check-in process. But, unlike stated by Trip.com, there isnt a need for deposits. Instead, I was charged what is called as ”Lestari Fee”, something newly introduced by the government. Per night is RM 4 I suppose, as I paid RM 8 for 2 nights-stay.
The lobby area was okay, tho I expect a lot more grandeur charm.
Room:
Spacious room, I got the King Bed, Garden View located on level 5. Overall there are 6 floors and as this is off season, not even a quarter of the rooms were occupied. Room as in pictures you can find on the net. Quite disappointed with the bathroom. Old and deserve for a makeover. Nevertheless the shower is fantastic and happy that the shower floor is even and doesnt flood. There is a bidet to my satisfactiom by the toilet bowl. Toiletries are provided but very basic, by the hotel itself.
Facilities:
Up to its 'resort' name, you have a huge pool, 2 or 3 types of kids slides and an infinity pool overlooking the sea. The depth of the pool starts at 1.5m up to 2.0m which was great. The cave deco that runs as if a waterfall looks old and in need of a proper cleaning. Lifeguard is always on duty. You may rent a few types of equipments to play in the pool.
There is also a tennis court. For now, the rental of the tennis racket isnt charged but requires a deposit. There is a mini area of arcade (open space) where the table tennis is also located at. You can also rent PS5 to play in your room.
The sea stretches into the Malacca straits, you see quite a number of big cargo, ships travelling. You can also rent a fishing rod (comes with bait) from the hotel!
Activities wise I rate as fantastic!
Food:
I took room with breakfast and I think it commensurates with the price. I'd say food quality is basic and of 3-stars hotel tier. Due to crowd on the first morning I even got a burnt omelette hahaha. The omelette was a lot better on the 2nd day.
Sad i didnt manage to try out Chinoise, where I was aiming for its 'seafood yee mee'. Perhaps I'll come again?
Check-out:
Check-out was smooth and as this is off-season, I got to late check-out.
Please support this hotel so it can live up to its name again! I love my stay 😍
We recently stayed at this hotel and were impressed by its beautiful surroundings and clean facilities. The 3-bedroom family suite was spacious and comfortable, and the kids loved the swimming pool and kids club. The hotel's private beach is a lovely feature, although the water and sand quality were not the best. The hotel is accessible to the Cape Rachado light house and you need a 10-15 min hike to reach the light house.
While the hotel has its charms, it's clear that some facilities are showing their age and could benefit from an upgrade, particularly the lifts. Some design elements, such as the staircase in the master room toilet, raised safety concerns. We also experienced issues with the master room bed's lighting, which flickered throughout the night.
Parking was a challenge, with limited spaces available in the basement car park and roadside parking outside the hotel often being the only option. The hotel's popularity with hikers and event attendees added to the crowds, making breakfast time particularly chaotic.
Despite these drawbacks, the hotel has a lot to offer, especially for families. With some TLC, it could be a truly fantastic destination.
I recently stayed at a 3-bedroom apartment and was genuinely impressed by how spacious and comfortable it was — perfect for families or groups seeking both space and privacy. One of the best parts is its prime location, just a short walking distance to the beach, which made morning strolls and evening sunsets effortlessly enjoyable.
The hotel also offers excellent recreational facilities, including pools with fun water slides that my kids absolutely loved. Another plus point is the abundance of eateries right outside the hotel, offering a wide variety of local and international food options.
However, one area that could be improved is the lighting in the apartment. The lights were quite dim at night, especially in the hall. A single white fluorescent light would make a big difference and enhance the comfort of the space.
Overall, it’s a great place to stay — convenient, family-friendly, and ideally located. I’d definitely return, especially if the lighting issue is addressed.
I stayed at the hotel yesterday and would like to share some feedback regarding my experience. The room was generally comfortable, although the furniture appeared quite old and could use some refurbishment. The bedding was good; however, the pillows were less comfortable than expected.
I also noticed the presence of many small black ants inside the room, which should be addressed to maintain cleanliness and comfort.
On a positive note, the food served was tasty and the prices were very reasonable. The swimming pool area was enjoyable for both adults and children. However, the kids’ room was rather simple and could be made more engaging or well-equipped for young guests.
Overall, the stay was pleasant, but with some improvements in room maintenance and amenities, the experience could be greatly enhanced.
Very Good
581 reviews
8.1/10
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8.4/10
Very Good
HhiraaqLocation:
It is located in Teluk Kemang area where along the stretch are plenty other choices of accomodation. I chose Thistle however for its name and reputation for being there quite sometime already. No worries for food hunting as you find endless options of restaurants on each side of the road. The town is about 12km away, where I visited Waterfront PD, a newly built area centred for night-life. Here you can find a lot of the famous cafe outlets like Mykori, Kenangan Coffee, Inside Scoop (to open), and my favorite being Zus. Love the setup Zus does here.. feels like somewhere in Aussie as the outlet is right next to the sea.
Arrival:
Upon arrival, the bellboy was helpful and friendly. Smooth check-in process. But, unlike stated by Trip.com, there isnt a need for deposits. Instead, I was charged what is called as ”Lestari Fee”, something newly introduced by the government. Per night is RM 4 I suppose, as I paid RM 8 for 2 nights-stay.
The lobby area was okay, tho I expect a lot more grandeur charm.
Room:
Spacious room, I got the King Bed, Garden View located on level 5. Overall there are 6 floors and as this is off season, not even a quarter of the rooms were occupied. Room as in pictures you can find on the net. Quite disappointed with the bathroom. Old and deserve for a makeover. Nevertheless the shower is fantastic and happy that the shower floor is even and doesnt flood. There is a bidet to my satisfactiom by the toilet bowl. Toiletries are provided but very basic, by the hotel itself.
Facilities:
Up to its 'resort' name, you have a huge pool, 2 or 3 types of kids slides and an infinity pool overlooking the sea. The depth of the pool starts at 1.5m up to 2.0m which was great. The cave deco that runs as if a waterfall looks old and in need of a proper cleaning. Lifeguard is always on duty. You may rent a few types of equipments to play in the pool.
There is also a tennis court. For now, the rental of the tennis racket isnt charged but requires a deposit. There is a mini area of arcade (open space) where the table tennis is also located at. You can also rent PS5 to play in your room.
The sea stretches into the Malacca straits, you see quite a number of big cargo, ships travelling. You can also rent a fishing rod (comes with bait) from the hotel!
Activities wise I rate as fantastic!
Food:
I took room with breakfast and I think it commensurates with the price. I'd say food quality is basic and of 3-stars hotel tier. Due to crowd on the first morning I even got a burnt omelette hahaha. The omelette was a lot better on the 2nd day.
Sad i didnt manage to try out Chinoise, where I was aiming for its 'seafood yee mee'. Perhaps I'll come again?
Check-out:
Check-out was smooth and as this is off-season, I got to late check-out.
Please support this hotel so it can live up to its name again! I love my stay 😍
NNurulmukhtarrI recently stayed at a 3-bedroom apartment and was genuinely impressed by how spacious and comfortable it was — perfect for families or groups seeking both space and privacy. One of the best parts is its prime location, just a short walking distance to the beach, which made morning strolls and evening sunsets effortlessly enjoyable.
The hotel also offers excellent recreational facilities, including pools with fun water slides that my kids absolutely loved. Another plus point is the abundance of eateries right outside the hotel, offering a wide variety of local and international food options.
However, one area that could be improved is the lighting in the apartment. The lights were quite dim at night, especially in the hall. A single white fluorescent light would make a big difference and enhance the comfort of the space.
Overall, it’s a great place to stay — convenient, family-friendly, and ideally located. I’d definitely return, especially if the lighting issue is addressed.
MMs TohThe staff were all very welcoming and helpful. The breakfast was great with many varieties. Check in and out was quick and fast. My family had a relaxing stay there. It was not easy to get a taxi/grab there. If you are not driving, it is better to settle your meals in the hotel restaurants. GrabFood deliveries will be blocked by security so hotel guest need to walk a long way out to get their food.
GGuest UserThe location is good. One negative is the 1st room we checked in had the following problems:
1. No proper housekeeping - hairs in bathtub and under bed
2. TV not working
The hotel did arranged a replacement room pretty fast though. The hotel is relatively old.
RroadtripperCheck in was smooth. Although they did ask for cash deposit,which I was unaware of. At my end, i should have prepared some cash. But I have been cashless for long time. Reception allowed us to check in, despite zero deposit.
The kids enjoyed the pool throughout our stay. We hardly left our room.
The first night was scary though due to Senyar Storm. We were hardly able to sleep. The big trees, the long lamp post were swaying. Our floats flew around in the pool. The next day we saw the destruction the Storm caused and we were relieved we were all ok. The rest of the nights,it was beautiful weather.
The pool was in need of repairs. The metal cover of the filter came off. The pool bed was sharp. Kids had a few cuts on their feets. The shower area beside the pool need a good washing too.
Would prefer if there is a hanging rail for us to dry our swimming clothes.
AAkmal JailaniI stayed at the hotel yesterday and would like to share some feedback regarding my experience. The room was generally comfortable, although the furniture appeared quite old and could use some refurbishment. The bedding was good; however, the pillows were less comfortable than expected.
I also noticed the presence of many small black ants inside the room, which should be addressed to maintain cleanliness and comfort.
On a positive note, the food served was tasty and the prices were very reasonable. The swimming pool area was enjoyable for both adults and children. However, the kids’ room was rather simple and could be made more engaging or well-equipped for young guests.
Overall, the stay was pleasant, but with some improvements in room maintenance and amenities, the experience could be greatly enhanced.
ZZainalfI think i wasn't given the Superior Room as depicted when i made the reservation. But somehow i didn't make a fuss as the room was still spacious & comfortable, and i was given a room early at 1pm & was just staying for 1 night. The location was good, close to eateries & amenities, and walkable to the public beach.
Breakfast was so so & held in a temporary function room as the Coffee House was undergoing a renovation. But they started serving only at 7.45am even though the official time was 7.00am.
Overall, a satisfactory stay.
GGuest UserCan this hotel see if I write in Chinese? I probably won't go there again. There is no air-conditioning, no matter how beautiful the environment is, it cannot withstand the lack of air-conditioning. After all, we are not on the top of the mountain but in the mountains. It is really fatal to have no air conditioning.
AAnonymous UserFacilities of the house is tip top. The weakness is parking space where customers need to park beside of the building. which is far away from the lobby.
ZZaheerZainalOverall, our stay was fine. The hotel’s location is great — close to the mall and not too far from KL. The staff were very friendly, which we appreciated. However, the room amenities and cleanliness could be improved. The facilities felt a bit old, and the hallway to the room had an unpleasant smell. On the positive side, the swimming pool was very spacious, and my child absolutely enjoyed spending time playing there.
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