Whilst the hotel was very modern it seemed to lack basics such as a kettle in the room (there is a nespresso machine but for any tea drinkers out there they will know that making tea through a coffee machine is far from ideal) and being able to retrieve an iron. Instead you are expected to put items in for laundry when all we wanted to do was run an iron over a shirt for the evening.
Pool area is stunning however has the most uncomfortable loungers you could ever find. They look great but the max stay to bathe is less than an hour before your entire body goes numb.
It seems that this stunning hotel is trying to be a little above its star rating and failing on these few points at just trying that bit too hard for the clientele staying.
Rooms were very clean although signs of some wear and tear are already starting to show.
Location is EXCELLENT and staff helpful, polite and welcoming.
Not sure if we would stay again as we are real sun worshipers and really struggled to enjoy the pool area here.
Very satisfied. The only five-star hotel on the island. The sea view room is amazing. What you see is the view of the bay. There are many boats. The rooms are clean and hygienic. The service staff are kind and polite. The breakfast is not expensive and very good.
Excellent and no words can hide the beauty of the hotel transformation from Old hospital. Good location for easy commute and connecting all travels. We recommend this hotel.
The hotel is charming, the pool on ananas greenhouse is wonderful, the very nice room, the bathroom..
There were three problems:
1) We arrived on Sunday afternoon of August and wanted to relax in the pool, instead all afternoon there were gardeners cutting tree branches by making a absurd tumour with seeds.
2) they accounted for drinks at a higher price than the list
3) they accused us of taking a bottle of water from the room and charged us ....25€
This place was really fantastic! The check-in is a bit late, but has a large waiting area on the 1st floor with plenty of sofas. The pool bar is just around the corner where you can grab a bite and refreshment. Great place. I ll definitely stay there again.
A stay at NINE DOTS Azorean Art Boutique Hotel places you in the heart of Ponta Delgada, within a 15-minute walk of Ponta Delgada Harbour and Bell Tower. This spa hotel is 0.2 mi (0.3 km) from Mercado da Graça and 0.2 mi (0.3 km) from Teatro Micaelense.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool and a steam room. This hotel also features complimentary wireless internet access and concierge services.
Satisfy your appetite with Italian cuisine at ETC. Osteria Bar, a restaurant which features a bar/lounge and a garden view. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 36 air-conditioned rooms featuring free minibar items and espresso makers. 43-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
The hotel has great facilities, especially the indoor swimming pool which is a huge bonus for children. From the hotel, it's about 10 minutes walk to the town centre where you can find many restaurants. The room furniture is slightly out of date but the hotel offers great breakfast, I have to say the coffee machine is the best.
GGuest UserWhilst the hotel was very modern it seemed to lack basics such as a kettle in the room (there is a nespresso machine but for any tea drinkers out there they will know that making tea through a coffee machine is far from ideal) and being able to retrieve an iron. Instead you are expected to put items in for laundry when all we wanted to do was run an iron over a shirt for the evening.
Pool area is stunning however has the most uncomfortable loungers you could ever find. They look great but the max stay to bathe is less than an hour before your entire body goes numb.
It seems that this stunning hotel is trying to be a little above its star rating and failing on these few points at just trying that bit too hard for the clientele staying.
Rooms were very clean although signs of some wear and tear are already starting to show.
Location is EXCELLENT and staff helpful, polite and welcoming.
Not sure if we would stay again as we are real sun worshipers and really struggled to enjoy the pool area here.
AAnonymous UserThe hotel is clean and tidy, the staff is polite and beautiful 👍 The restaurant guests have discounts and offers. The breakfast is rich and varied. The location is very convenient. Look at the mountains and the sea. 👍
MMAIZHONGThe scenery is good, a bit biased, eating is very inconvenient, the hotel restaurant is not bad. With the children to go, there is no extra bed, I received a breakfast fee of 12 euros, the facilities and breakfast of this five-star hotel is really flattering, the domestic three or four stars level, breakfast is too bad
HHao.pengThe hotel has great facilities, especially the indoor swimming pool which is a huge bonus for children. From the hotel, it's about 10 minutes walk to the town centre where you can find many restaurants. The room furniture is slightly out of date but the hotel offers great breakfast, I have to say the coffee machine is the best.
NNancy TomberlinWell worth the drive as this place is amazing. The view, amenities and service are beyond my expectations. Everything they offer was great except internet. Beds were comfy, hot shower and bathroom amenities, pool, Juccuzi, steam room and breakfast no complaints. Even the price is reasonable for what you get.
TTinoyEverything was perfect, clean and spacious room with large TV. Very good wifi, private and free parking. The food is good as well as the hearty breakfast. The hotel is about 18 minutes from the city center. There are 2 swimming pools with sauna and hammam.
GGuest UserThis place was really fantastic! The check-in is a bit late, but has a large waiting area on the 1st floor with plenty of sofas. The pool bar is just around the corner where you can grab a bite and refreshment. Great place. I ll definitely stay there again.
KKaterynaWe are happy with the service and location of the hotel.
There was a large selection for breakfast, an interesting system for ordering an additional breakfast.
Very good gym, we were there every evening.
The presence of a sauna is also a great solution to relax after daily hikes in the mountains.
We were pleased with the availability of parking spaces near the hotel.
There was some kind of system error when checking out, I hope the staff solved it. Since we were in a hurry to the airport and could not wait for their information to be updated, we simply gave the keys to the room.
GGuest UserThere is nothing next to this hotel location, but it takes only 10 minutes to walk to the old town. The hotel has a small swimming pool facing the beach. The breakfast place is very large. Parking is free at the door and the parking lot is large. Good value for money.
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