We booked here for a concert at George Mason University. It was very close and easy to get to the event. The breakfast is very good. Many choices: eggs, bacon, sausage, potatoes, oatmeal, a variety of dry cereal, fresh fruits, pastries, bagels, toast, waffles, coffee, tea, juices and milk and plenty of condiments. Easy to find places to eat close by. Bed was comfortable and the room was clean.
The service here was great - the front desk attendant was quick and very nice. The bed was nice and comfortable, and the shower pressure and temp were great. The curtains don’t quite block out all the light and the AC is loud, but it was great for the price.
Hotel near Crystal City,Arlington42% of visitors choose this area
GGuest User2024.09.05
Located in Crystal City, adjacent to Reagan National Airport, it is six or seven minutes away from the Blue Line and Yellow Line subway stations. Take the Yellow Line subway for three or four stops to the main scenic spots in the city, and two stops away from the Pentagon subway station. It takes a little longer to take the Blue Line to the White House, which takes more than 20 minutes. Overall, it is quite convenient. The hotel is surrounded by a new city, which is not very lively, but it is very safe. There are many fast food restaurants, cafes and hotels on the same street. The Hilton Garden Inn in the United States is similar, with two Queen beds (1.5 meters), American breakfast, laundry room and gym. Notes: 1. The soundproofing of the room is OK, but the even-numbered rooms face the street, and there are occasional noises of racing cars and police cars at night; 2. The room was booked with breakfast, but the front desk did not give me a coupon when I checked in. The next day, the restaurant waiter opened a bill of more than 60 dollars. I personally think that breakfast of 20 dollars is a bit expensive; 3. I went to the front desk to ask for a meal coupon and gave it to the waiter, but the waiter still asked for a tip because she served me (poured a cup of coffee! They put away the coffee pot, you can't find it, and serve you when guests come, full of routines! The next day I didn't give a penny, and had breakfast by myself); 4. I stayed for four nights, and the room was not cleaned up on the second day. Although I heard that it was cleaned up every three days, I asked the front desk and it was cleaned up, which was not bad. 5. There are blind spots in the sanitation. When I checked in, I found urine stains on the back of the toilet seat, which instantly discounted my impression score.
Ctrip booked two double-bed rooms, ready to check in at the front desk, and only one double bed was answered. The Ctrip customer service was always busy. Later, a customer service called me to talk to the hotel front desk and gave them to the hotel. After a confirmation code inside, the hotel found another section of the department, or a double bed. The customer service phone changed the hotel front desk to a large bed. The front desk refused, said it could not be changed, and finally had to wait for Ctrip to negotiate, about an hour before and after. Finally, I went to the hotel on-duty manager to explain the situation before I was able to check in. I got my room card at 8:50 pm and 10:00 pm. After a long day of fatigue, it was a bit ugly to encounter this. The location is relatively close and the price is relatively cheap. After all, Hilton is a big name, but this type of hotel has to charge and expensive for breakfast. I still think that holiday inn and crown plaza are better and cost-effective.
Just passing through on the way South. Went to service desk, they were extremely polite and courteous, so kudos for that. Then they hit me woth the price tag of $159 for the night. ”NO WAY” is all I thought, so I went online and found a booking here on Trip.com for $102. I jumped on it. I was tired, hot, and a little aggravated from the trip, so the price on Trip.com was a relief.
I started looking around and thats when I realized that the amenities all cost. They had complimetary coffee, so YaY!
Got up to the room, it was clean. Unloaded for the night, and it was finally showertime! I do my thing, get into the shower, which was a handicapped shower. It had a chair and a detachable showerhead for those hard to reach places. Well, this is where the problems started. This showerhead was supposed to be able to be locked into position on the pole provided, you k ow, for people that can stand. Well, the damn thing didnt lock. Nope, it stayed at crotch level, and so I was forced to use the detachable showerhead.
Whatever, a shower is a shower, and boy, this shower was GREAT! Then, after my shower, I discovered that they must have wanted me to take a bath afterwards. This is because the entire bathroom floor was flooded from my shower water, and the floor was definitely not graded towards the drain, so to clean it up, one would either need a wet/dry shop-vac or a squeegee, and wouldnt you know it, I left both of mine back North, hundreds of miles away!
I ended up using the towels to basically squeegee the water to the drain and get the floor cleaned up. I wasnt aware they kept their guests on the housekeeping payroll! My partner was unable to shower cause it would have caused another mess.
So, besides the fact that if they could have charged for tap water and air, they would have, and the pool waiting for me after my shower, I had a really good stay. The bed was so comfortable I had trouble getting out of it in the morning, and the complimentary coffee turned out to be fresh. The staff understood my concerns and were extremely friendly about providing their information for when I contacted trip.com for my refund.
6.5/10
Stopped here for the night on my drive home yesterday. The guys at the front desk were very nice and helpful. The room was great! It was nice and clean and the sheets and towels were extra soft. Compared to places I’ve stayed recently. It was so nice I didn’t want to leave this morning. I would recommend this location to anyone who asked.
Breakfast was too simple, with few flavors of instant cereal, donuts, and bread. Just coffee and milk.
There was no cleaning sign in the room, so I stayed for 3 nights and didn't come to clean it for a whole day. You might as well help me save a tip.
The air conditioning in the room was too powerful. Since the bedding was either a quilt or a simple blanket, I didn't turn on the air conditioning.
The water from the faucet of the basin in the room was too small, so I couldn't even wash my face.
Since it is the admission season, I can tolerate the price. Otherwise it's really not worth it. It is far worse than the Hanting in China.
Hotel near Crystal City,Arlington42% of visitors choose this area
GGuest User2019.04.10
The toilets are relatively small and the hotel is very new. You must ask for water from the front desk and you need to take a taxi to the city center. But the price is right and close to the airport.
The service was great. A little disappointed with the breakfast. There was a little smell of mildew in the room. Turned off the heater and it was better. Beds were very comfortable. Wanted to take it home with me.
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BBing19I am glad I didn’t pay full price ($350/night) for this. Great location and everything looks nice from the outside and the lobby. The room is decent from the looks but once you stay in there, you will realized nothing is working properly.
The AC/Heater was not working, the control for the AC/Heater doesn’t work so the AC was blasting cold air all night on NYE!!! So we were both freezing and it was 2am!
The TV only have 5 channels and 2 are the same as the other 2, so in reality only 3 channels. The TV quality is also very outdated. Feel like we were watching TV from the 80s/90s when it was the actual 2024 NYE concerts. And on the 5th channel, it is just showing how DirectTV subscription is expired, like what?
The Wifi in the room is not free unless you are a Bonvoy member.
There was less than a quarter roll of toilet paper on the Tp dispenser and they also didn’t provide a second roll. The body wash pump was empty and the shampoo ran out.
The bottom side of the toilet seat looks very filthy as if they haven’t clean that part of the toilet seat in a while. The floor of the bathroom was also very dirty.
We usually check if we can ask for a late check-out the night before, but we called the front desk with no answers. When they finally answered, they said we have to call back at 7am to let us know. Ehh Hello? The whole point of getting a late check out is so we can sleep in? So I had to set an alarm to call back at 7am to get a 1pm check out. It was a bit annoying.
This was a big disappointment for me because this was supposed to be a nice hotel from Marriott as the Autograph Collection. Especially for $350 a night in the middle of Old Town Alexandria, I had expected better quality.
Not to mention the chaos during check-in. Seems like there were only 4 workers there for HUNDReDs of customer. People were angry about being stuck in the parking garage and no one can help them and they gave a lady a room that currently already have someone checked-in. Apparently the lady opened the door when the guy was showering in the room. What a chaos!
GGuest UserChecked in really late (around midnite but they held my room. I called ahead to let them know I'd be flying in late. Conveniently located on one of the major arteries, which incidentally conveniently ends at the US Coast Guard Training Center. I attended my son's training graduation but his checkout went long - probably because their NCO missed them and didn't want them to leave....so I ended up checking out of the hotel much later than the standard checkout time (11am - I checked out just after 1pm) - but because it was USCG related - they waived the late fee - which was greatly appreciated.
The entrance was easy to park (it was raining) and checkin was really simple once we confirmed my reservation. The breakfast nook was directly opposite the checkin counter which made things easier for later that morning (included breakfast). The elevator hallway had a machine which dispensed junk food and sodas - but you need physical cash to use them. Elevator made for deja vu as it's a standard Radisson layout. The room was clean - no weird smells and quite large and spacious with a receiving room (sofa and tv) hot water pot for coffee tea etc. The bathroom was well stocked with towels but the body wash was weirdly located next to the bathroom sink instead of the shower - that was strange. Hand soap was nice and sizable (useful as a body wash, given the fixed location of the body wash next to the sink). The bed was huge (king?) with plenty of pillows and bedding (sheets blankets etc). The room was quite warm which was nice since it was cold and wintery and wet outside. Staff were all very very nice and welcoming and polite.
All in all - most excellent experience from checkin to checkout. But it's the staff which make the experience smooth and enjoyable.
AAimilidouThe room was very nice, the bedding was soft and comfortable, and the airport driver pick-up was very convenient. Suitable for passengers entering and leaving the airport. The front desk staff was very friendly and helpful with luggage storage and Wi-Fi! Worth recommending!
There is also a business work area in the lobby where you can use computers to print documents and handle business.
GGuest UserIn pics and in person the modern fresh room style is appealing though the functionality is sub-par. An example: one night table was a solid piece, no drawer or shelf with the top diameter much smaller than my laptop. Typically, a phone (use as an alarm), a bottle of water and an iPad , e-reader or book/magazine would be on a nightstand. Whoops, no room for all that and the slick surface made me nervous to leave my iPad on it. The open closet is fine, especially for me as I don't hang or put clothes in a drawer, but the only space available that wasn't in the bathroom is directly below where one would hang their clothes and right above the fridge. This could make it a perfect spot for a soft sided cooler, but this relatively small space (didn't measure, maybe 14”x20” with Keurig-style coffee maker already on it) is where one might set snacks, extra sodas, the cereal one brings because they like to eat the same thing every day and need a spot to set their cereal bowl while grabbing milk out of fridge right below. Not sure about you, but I'm not terribly comfortable putting food & dishes in the bathroom. Unfortunately, that is where my coffee maker needed to go (if I'm remembering correctly) the outlets where not accessible so Mr. Nespresso did need to go in the bathroom.
Bathroom shower had some mold around the caulk area, otherwise serviceable. Not a horrible room overall, but not as nice as other similarly priced nearby chains so I'll stick to those.
GGuest UserIt was a last minute booking for me as my flight arrival was delayed and I missed the last bus from Washington DC to my home miles away. I was pleasantly surprised I could get into such a great hotel at a decent price. The room is excellent and spacious with a king size bed, a couch, fridge and all the usual stuff. The highlight was desk with multiple power outlets in the middle of the desk so one can change the laptop, multiple phones etc without having to worry about tripping over cables on the floor. The bed is comfortable and the room is very quiet.
The reception staff was extremely helpful. I requested for a late check out time and they checked room situation and gave me 2 hours which was great. Great experience and I will definitely stay again.
GGuest UserNot bad, there are supermarkets nearby and many restaurants where you can simply eat. A little farther, taxis are required to enter and leave the city.
BBE ABROADABLE - Nat the ExpatBE AWARE: they told me at checkout yesterday that I’d get my $50 deposit back by the evening. Then they said in 3 days. Now they’re saying in 5 days. Still showing that I was charged on my credit card app… So we’ll see if I get that back!
About our stay: If you’re brave and on a budget, you’ll be fine here. But if you’re big on cleanliness and safety then skip this location.
Random crap on the carpet. Shower handles leak all over the floor, and there’s rust all over the ceiling and stuff shoved into gaps to prevent leaks.
The door isn’t secure at all, and the latch chain could just be ripped off if someone pushed hard on the door.
Blood stains (or at least what appeared to be) on the curtain, which also had a massive rip in it.
PROS: no bedbugs and we definitely felt safe there. If in a pinch, we’d stay again because it was cheap (IF I GET MY DEPOSIT BACK, that is. Otherwise it’s not cheap) People at the hotel were friendly, I just hope they’re not lying about giving my deposit back 😂
Breakfast was cereals, breads, gravy, eggs and sausage, and a waffle maker. Nothing seemed fresh, we didn’t really eat much.
Again, if you want cheap, it’s safe enough and does the job. If you want a refreshing stay, look elsewhere.
GGuest UserOnly stayed one night and there was a large group there.
This large group took over the whole place.
In the TV area where the lounge was filled with loud adults and kids.
We headed to our room about 8:30 that evening after going out to have a quieter time.
The kids were knocking on the door as they were running up and down the hall way, yes, the parents didn't stop them.
I thought surely this will calm down by 12 midnight.
Well I was wrong, this when on until 3:09AM in the hallway people running talking while going up and down the hallway. Then the groups out side in front of the hotel talking loud..
It was so loud you thought it was in the room. We left the TV on to see if that helped, it didn't.
The front desk should have done something to stop this behavior.
I was a paying guest also.
Very disappointed.
I told the young guy who checked me out and he said they had had trouble with them all week.
So I had to pay $ 200.00 to stay there and not sleep. The front desk should have stopped the group from disturbing the other guest.
I was very upset and very tried there next morning.
I all I got was I am sorry, they are leaving today.
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