Tamuning Hotels with Wifi

"Smooth check in and check out. The room was clean and no complaints. The TV would not play any cable channels, so the staff attempted to fix it right away. The maintenance was able to show only the golf channel, but at least they tried lol We were able to keep our luggage at the front desk after check out which was convenient. They were not too responsive to emails but apologized for it later. The front desk made a call for us to the tour company when our pick up ride did not show up on time (They were just running late). Very good deal for the price overall!"

"The newest hotel in Guam area as far as I’ve known! Guess it is nikko hotel franchise (they kinda got linked toghether like they are located right next to each other) so as you can expect their Japanese originated service and cleanness was on point! Breakfast was delish (not that many kinds tbh but quite satisfiable)"

"The location is in Tumon, which is touristy but with lots of shops available for shopping, eating and entertainment. A few minutes drive from the airport makes is super convenient for an overnight stay or longer. "

"The room was quite spacious, and the hot water was really nice. Parking is free and there are plenty of spots available. The balcony view was absolutely fantastic. The location is great, close to the main road, though not directly by the sea. There are many shops and restaurants just a short walk away, offering plenty of options. I wouldn't recommend having breakfast at the hotel, as there are so many good places to eat nearby."

"The city view was fantastic; it was beautiful and offered a full view of downtown Guam. The breeze was strong, and the air conditioning kept the room cool and comfortable. However, the TV seemed outdated and had limited channels. Although I only stayed for one night and didn't get to experience everything, I would definitely visit again."

"The room had plenty of space with spectacular beach views from the 20th floor balcony. Nice water bottles were provided with a refill machine close to the elevators. I slept very well on the first night as the bed was really comfortable. Great facilities downstairs. Plenty of large sunning chairs. Swimming pools with slide for kids and waterfall for adult side. There was also a jacuzzi in an alcove between the pools. Lots of space to relax and enjoy a coffee in the lobby area. This hotel easily passes muster."

"I stayed at the hotel and found it to be quite satisfactory. The location is convenient, close to the airport and just 5 minutes from the beach. The rooms are spacious and comfortable, with a decent bed. On the first floor, there is a restaurant and bar, along with several nearby dining options and a 24-hour shop. The hotel provides amenities such as soap, shampoo, toothbrushes, and slippers, and daily housekeeping is included. There's also a car rental service nearby. Overall, it meets basic expectations for a pleasant stay."

"The staff were very friendly. I stayed one night in the Island Wing and four nights in the Tower Wing, and the Tower Wing was definitely cleaner. While it's hard to expect the same service quality or cleanliness as a Lotte Hotel in Korea, I felt that all the staff were doing their best. I stayed in a club room, so I experienced the 7 AM breakfast, 2 PM afternoon tea, and 5 PM happy hour. I only went to afternoon tea once; after that, I didn't feel the need to go again. The selection was simple, and while juice was provided, the coffee machine was off, so I couldn't get my caffeine fix in the afternoon, which made it less worthwhile. The desserts offered at afternoon tea were the same ones served at the 5 PM happy hour, so having one or two then was enough to satisfy any dessert or bread cravings during my stay in Guam. Both breakfast and happy hour had a decent variety of menu changes daily, so it never got boring. As it was my nth visit to Guam, and I'd pretty much tried all the unique food options, it was actually more convenient to just eat at the hotel at set times. Oh, and the draft beer at happy hour was pretty good. I can understand why some people might compare Lotte with Tsubaki or Hilton because of the pool. But my routine was to have breakfast, enjoy a good swim in Tumon Beach, and then, when I felt like relaxing, head to the Lotte Hotel pool for another swim before returning to my room. So, the Lotte pool was perfectly satisfactory for me. The Tower Wing club rooms are on floors 14-16 (I was on the 16th floor), so the view was fantastic, and I could even watch Tsubaki's fountain show from my room in the evening. However, due to the angle, the sun sets behind Tsubaki and Nikko, making it unsuitable for watching the sunset from the room. For sunsets, you'd need to go to a sunset viewpoint or a coastal establishment like Tashigrill. This time, I didn't rent a car and bought a 5-day Red Shuttle pass, which I used daily. It was convenient to take the northbound route from the GPO area, which passed Nikko and Tsubaki, and dropped me off right in front of Lotte. Similarly, taking the southbound route from the same stop to GPO or to Don Quijote (via Donki car) was also convenient. Honestly, it's a bit annoying if the hotel lobby entrance and the shuttle stop are far apart, especially when it's hot. But with the stop right in front and no uphill climbs or stairs, it was incredibly convenient and I didn't feel any inconvenience without a rental car. (Though, if you plan to visit the south, Emerald Valley, or waterfalls, you definitely need a rental car!) There were many Korean staff members at Lotte Hotel, and I received plenty of towels and water throughout my stay. It was a convenient and enjoyable family trip."

"I enjoyed my stay. I had everything I needed. The mini bar items were complimentary. The water pressure in the shower was strong. The view was amazing and the best part! I had a high floor. The beach was right in front. Service was amazing too. Just a few things to be mindful of, the blinds were slow to open but reasonably quick to close. The balcony door is heavy to push open. The balcony glass could be a bit cleaner. The floor outside the shower gets wet. Walls were a little thin and there needs to be more hooks for the towels to hang. In saying that though, if I return to Guam, I would still stay at this hotel. I hope the hotel can improve on those things mentioned. Definitely worth the visit."

"The hotel facilities are new and very clean. It's conveniently located, though a little bit outside the city center, but that's not an issue if you have a rental car. This bay is pretty much it for the hotel's location – going further left down the beach isn't as good. There's nothing really to complain about regarding the hotel itself. We booked a connecting family room, but the downside is that it doesn't have a sea view. Something to note if you're booking a family room. Kids under 12 eat breakfast for free, which saved us a lot of money with our two adults and three kids. Our entire stay was very comfortable, relaxing, and enjoyable. Every staff member was incredibly friendly. The swimming pool and water park are a bit small, but they were perfectly adequate for our children. You can borrow life jackets for free at the Marine Center, but snorkeling masks and snorkels need to be rented for $15 per use. So, it's a good idea to bring your own snorkeling masks and snorkels from home and just borrow life jackets here. Snorkeling is very safe because it's within the lagoon, and the beach is excellent. However, if you're looking for high-quality snorkeling, you might need to go to other beaches. The only drawback was that breakfast items weren't replenished very promptly; we often had to wait for many things, but we didn't encounter any of the other issues mentioned in previous reviews."