Hotels With Pools in Wakayama Prefecture, Japan

A very good experience. The house is very clean and can accommodate 6 people. But the house agent can explain clearly where to get the house key, but the email instructions are unclear. Otherwise very good.

The hotel's location is superb. From the room and the hot spring, you can see Hangqiao Rock. Soaking in the hot spring while watching the sunrise over the Pacific in the morning, and enjoying the starry sky at night, was a truly wonderful experience. The hotel's breakfast and dinner were of good quality, and they provided a shuttle service to and from the train station. My only dissatisfaction was that the Ctrip confirmation stated that all three meals were included, but the hotel only provided two, which didn't match my Ctrip order.

Facilities: Typical Marriott standard. I specifically booked a Japanese-Western style room to experience it, and indeed, the combination was a bit 'unusual'. The good thing is the tatami area can be used to store a lot of items! Cleanliness: Tidy and clean. Environment: Although many people complain about the 'hill' issue, since we took taxis up and down, I didn't feel the need to complain much. Walking up and down the slope without luggage can indeed be a bit tiring, but I just took it as exercise (I can understand other reviewers' complaints). Service: Very good! We arrived at Shirahama Station around 8 PM, and there were no buses, so we had to wait for a taxi. It was raining and snowing, and no taxi came for a long time, leaving us shivering from the cold… I called the hotel to ask if they could pick us up, and the lady at the front desk quickly arranged for a colleague to pick us up from the station! I'm very grateful for their 'help in time of need'! (No charge) Also, the front desk reception, breakfast guidance, and greetings were all very warm and friendly 👍 A good stay overall!

The hotel's location is excellent, making it very convenient to get to all the main attractions. The surrounding scenery of the hotel itself is also beautiful, and the facilities offer a great experience. While the dining options are quite varied, the Japanese cuisine isn't among the best, and the ingredient selection is just average. There are some seafood restaurants nearby that can offer a good alternative.

The rooms are spacious, but the hotel is quite old, so the facilities are outdated. However, because there are indoor and outdoor hot springs, many locals stay there on weekends, and the lobby bar offers complimentary snacks and drinks, making it good value overall. However, the hotel's location is remote, and there aren't many restaurants nearby, making it very inconvenient if you're not traveling by car.

We had a lovely 6-day stay at Shiraraso Grand Hotel with breakfast and dinner included. What stood out most was the personal touch in everything—something you rarely find in chain hotels. Every staff member works well as a team to ensure guests are comfortable, and we appreciated that throughout our stay. Our room was meticulously cleaned each day. The view was spectulae. We had good sleep because of the comfortable beds and pillow. The hot bath was a nice bonus, and we also enjoyed the free wine events. The buffet breakfast and dinner were genuinely impressive. Over six nights, the chef prepared nearly 10 courses each evening with almost no repetition. We truly appreciated the variety and effort. They accommodated our special request of replacing the sashimi dishes to cooked food. A special thank you to Mr. T. FUKUSHIMA. Due to my own mistake, I had booked a room with futon beds that we wouldn't have been able to use. He arranged a room upgrade for us (with a reasonable fee) and looked after us during our entire trip. His kindness and helpfulness made a real difference. Also, thank you to Miss S. OZAWA, who helped us with a few personal requests to ensure we enjoyed our stay. All the staff were polite and helpful throughout. We left feeling very well taken care of.

The surrounding facilities were a bit far, but the hotel itself was luxurious and I felt like a trip. It was good that there was a large bath.

We booked a twin room in a Western-style house for our wedding anniversary, and they gave us a fantastic spot with a great view. They also gifted us two cute coasters. The location is super convenient, close to everything. I'm not sure about the onsen, but my husband said it was excellent. I was very satisfied with the room; every detail was well thought out. The Chinese-speaking staff member was also very lovely. It's just a small road away from Shirarahama Beach, making transportation easy. The breakfast was a decent buffet as well. The only thing that was a bit disappointing was at checkout. It was drizzling, and the staff actually made us drag our own luggage to the bus without offering help or even an umbrella. This really felt like a big disconnect from what you'd expect from a well-established brand like Sanrakuso and Japanese service in general.

It was a very convenient location near Adventure World and Toretore Market! As soon as I opened the front door, there was hair lying around, and I thought it was understandable since it was easy to see because of the white floors, but when I went down to the first floor, the smell of sewage was coming up from the dressing room and it smelled pretty bad. When I opened the bedroom door, the smell reached the bedroom, which was a bit unpleasant, so I lowered the cleanliness rating, but I was satisfied with everything else. Thank you very much.

The view is stunning, but taking the bus to Oura Station means you have to drag your suitcases up a bit, or catch the 6:00 PM shuttle bus from Shirahama Station. It's worth checking the shuttle bus schedule beforehand; the last one seems to be around 5:00 PM. The bathroom facilities are a bit dated, but the other services are good. With fewer Chinese tourists, it's mostly Japanese families with children. The indoor pool is a bit small, mostly occupied by the children. The breakfast was okay and filling, a typical hotel buffet, but they do offer mentaiko and tuna. On the way back, the hotel booked a taxi to the airport, which took 10 minutes. It's a bit far from Shirarahama, Senjojiki, and Sandanbeki, so it's best to get a timetable and have change ready if you're taking the bus.