Perfect for those who aim for skiing and snowboarding. The dinner is a buffet with wide range of selections but if you want a King crab to be included, you need to inform the hotel prior your dinner otherwise no King crab at all.
Room is ok for its rate and parking lot is wide.
Overall is ok.
Even though the hotel is located in the highlands very far (not within walking distance) from JR Tazawako Station, with the help of the hotel staff at JR Inn Sapporo JRイン 札幌 where I stayed at from May 7 to 10, she helped me to call KAMENOI HOTEL TAZAWAKO亀の井ホテル 田沢湖 to book the hotel's station pick-up service (complimentary) from JR Tazawako Station (田沢湖駅) but had to wait quite a while as the hotel’s pick-up is only available at 3.30pm.
There isn’t much to do around the area which has a lot of abandoned buildings, shops and hotels etc. in a state of akiya.
But that doesn’t dampen my mood at all as I get to immerse myself in the traditional Japanese ryokan experience of buffet dinner and breakfast (both were excellent), onsen and wearing the traditional yukata.
Although the hotel’s open-air onsen (rotemburo) was temporarily closed due to damage during the winter period, the hotel has partnered with another nearby hotel to allow guests to make use of the other hotel’s rotemburo.
The hotel is conveniently located right next to the JR station, with direct access through the local products store, which was a huge convenience. The room quality felt akin to a 4-star standard, boasting a spacious bathroom with a separate shower and bathtub. However, despite the decent room size, the layout was quite problematic; the table and chairs took up too much space, leaving little to no room for luggage. While most essential amenities were provided, specific items like makeup remover were missing. The mini-fridge didn't cool very well, and even with the air conditioning set to 24°C, the room remained uncomfortably warm, preventing a refreshing sleep. It's about a one-kilometer walk to the main street of the Kanto Festival.
The hotel has a very good location. Although not immediately next to the JR station, it's a short and easy walk to get to the hotel from Akita Station. When you see the Museum of Art in the photo, you are arriving. Also, the famous Senshū Park is just across from the street.
It's a grand hotel with nice rooms. The staff are friendly and professional.
It's not far from the bar district. There are many interesting bars over there. After a couple of drinks, you can just walk back to the hotel.
The room is old, lucky to have a bathroom, bathroom room, no need to go out to public, the room is large, the view is very good, facing the forest, on the river side, listening to the sound of the river, very healing, breakfast and dinner can be, the hotel has free private style, but every time someone uses it, only use the big bath, But the original big bath is only used by me alone. The disguise is a private wind. A big surprise. It is bigger than the private wind. It is super positive. There will be a special car transfer to the crane soup at 8 pm. You can also go to the hot springs and see if you can't make an appointment. Really worth it and the price is cheap, the crane soup is mixed with men and women, the boys' dressing room, the shadow is seen outside, the line is completely uncovered, but the girls have covered and along the road have been submerged in the water, do not have to be afraid of others to see, it is worthy of praise
Service - the service was one of the best and most hospitable in Japan I've come across
Location - it is just located 5mins' walk from the Yuze Onsen JR station (though it is a local line with not very frequent trains - about 3-4 a day). yet they have a shuttle service to cover that 2 mins drive!
Dinner - the food was well presented and delicious.
onsen - There are 2 onsens, one indoors and one outdoors in the snow. they were comfortable (although they did not have a fantastic view, but it does its job). temperature was right and wea almost had all of it to ourselves.
The hotel is located by Lake Tazawa. There is a shuttle bus to pick up at Lake Tazawa Station. The hotel staff is very friendly and polite. The room is very clean and the wind and shadow outside the window are beautiful. There is also a family bath, which is very comfortable. Dinner and breakfast are included. Food Very delicious, highly recommended. 
The hotel is brand new, featuring a spacious and bright lobby. The rooms are immaculate, bright, and beautifully appointed.
Cleanliness was impeccable throughout, and the bathrooms are well-designed with a convenient wet/dry separation.
The rooms themselves are spotlessly clean, characteristic of a standard business hotel. Its location is superb: the Akita Museum of Art is just a short stroll away, there are abundant dining options nearby, and it's conveniently close to the train station.
The staff provided very patient and attentive service.
We had a lovely, relaxing time at Hotel Kan Raku. The room was a nice size for two people; the baths were hot and refreshing; breakfast was delicious; and the staff went above and beyond to ensure all patrons had a great time in their establishment.
We would definitely stay there again if/when we come back to Akita!
The hotel is close to the station, about 5 minutes away. The doorway is generally decorated, but the room layout is eye-catching. The service is average, after checking in, we are instructed to take the stairs before there is a lift. No one in front of the desk knows English.
Great
22 reviews
9.0/10
Price from
€52
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9.1/10
Great
AAnonymous UserStaff service is excellent.
Management pays attention to many detailed needs of guests.
Great food variety, and many local foods are presented. Foods are delicious too.
Onsen is excellent too.
1100708****Small but nice room! Although I didn’t catch the night ramen (the deadline was 9:30pm), I was very happy to enjoy the hot spring! ! Men and women are separated, the facilities are clean, and you can stay there until 24:00! ! The silent bath was very quiet. Everyone was polite and didn't disturb each other. I enjoyed it very much! ! ! After checking in, each person can get a free bottle of drink~~
JJ. SimonEven though the hotel is located in the highlands very far (not within walking distance) from JR Tazawako Station, with the help of the hotel staff at JR Inn Sapporo JRイン 札幌 where I stayed at from May 7 to 10, she helped me to call KAMENOI HOTEL TAZAWAKO亀の井ホテル 田沢湖 to book the hotel's station pick-up service (complimentary) from JR Tazawako Station (田沢湖駅) but had to wait quite a while as the hotel’s pick-up is only available at 3.30pm.
There isn’t much to do around the area which has a lot of abandoned buildings, shops and hotels etc. in a state of akiya.
But that doesn’t dampen my mood at all as I get to immerse myself in the traditional Japanese ryokan experience of buffet dinner and breakfast (both were excellent), onsen and wearing the traditional yukata.
Although the hotel’s open-air onsen (rotemburo) was temporarily closed due to damage during the winter period, the hotel has partnered with another nearby hotel to allow guests to make use of the other hotel’s rotemburo.
GGuest UserWe had a lovely, relaxing time at Hotel Kan Raku. The room was a nice size for two people; the baths were hot and refreshing; breakfast was delicious; and the staff went above and beyond to ensure all patrons had a great time in their establishment.
We would definitely stay there again if/when we come back to Akita!
Ssatoshi nishibayashiThe woman at the inn was blunt, but she was normal, and if the location is gone, you can't find an inexpensive inn.
The difficulty of less 々 was blind.
Please continue to do your best.
EEddieGPrevious night was a happy one. Stayed a further 2 nights. Housekeeping staff did an excellent job. So did the front office and other staff. The restaurant staff were also helpful with our enquiries and went out of their way to give us advice. Unfortunately upon check out there was an unusual room charge transaction to our debit card supposedly fm Richmond hotel. Both front office and my side could not solve the discrepancy. The hotel provided all help necessary for me to resolve the matter in due course. Hopefully the matter will be resolved eventually or we will end up with paying a further 500 sgd for our stay.
GGuest UserThe hotel managers or receptionists were great, especially, the day receptionist! The housekeepers were also very nice and congenial. They keep the place clean. I also love the ”onsen”! Thank you guys!
XXinburuJoThe hotel is conveniently located right next to the JR station, with direct access through the local products store, which was a huge convenience. The room quality felt akin to a 4-star standard, boasting a spacious bathroom with a separate shower and bathtub. However, despite the decent room size, the layout was quite problematic; the table and chairs took up too much space, leaving little to no room for luggage. While most essential amenities were provided, specific items like makeup remover were missing. The mini-fridge didn't cool very well, and even with the air conditioning set to 24°C, the room remained uncomfortably warm, preventing a refreshing sleep. It's about a one-kilometer walk to the main street of the Kanto Festival.
GGuest UserThe location is not very convenient, but you can walk to the station, so it's not that inconvenient.
The room was spacious compared to other business hotels, so I was able to spend a relaxing time there.
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