The hotel near the Tazawako lake and it takes around 30 minutes to walk to the lake, make it a good alternative if you want to check out the lake but not staying there. The onsen water is okay but nothing compared to those when you go up to Nyuto. There are a few cherry trees outside the hotel and it is beautiful in May.
Even though the hotel is located in the highlands very far (not within walking distance) from JR Tazawako Station, with the help of the hotel staff at JR Inn Sapporo JRイン 札幌 where I stayed at from May 7 to 10, she helped me to call KAMENOI HOTEL TAZAWAKO亀の井ホテル 田沢湖 to book the hotel's station pick-up service (complimentary) from JR Tazawako Station (田沢湖駅) but had to wait quite a while as the hotel’s pick-up is only available at 3.30pm.
There isn’t much to do around the area which has a lot of abandoned buildings, shops and hotels etc. in a state of akiya.
But that doesn’t dampen my mood at all as I get to immerse myself in the traditional Japanese ryokan experience of buffet dinner and breakfast (both were excellent), onsen and wearing the traditional yukata.
Although the hotel’s open-air onsen (rotemburo) was temporarily closed due to damage during the winter period, the hotel has partnered with another nearby hotel to allow guests to make use of the other hotel’s rotemburo.
The hotel boasts an incredibly convenient location, right next to JR Akita Station, making it super easy to get around and explore other areas. While the room wasn't huge, its practical layout made it perfectly sufficient for our family trip, even allowing us to comfortably open two suitcases. The hotel staff were all incredibly polite, and the service was excellent. The breakfast was truly delicious – I highly recommend adding it to your reservation! You'll get to taste rice balls made from Akita-produced rice, along with a variety of other local Akita specialty dishes.
The hotel has a very good location. Although not immediately next to the JR station, it's a short and easy walk to get to the hotel from Akita Station. When you see the Museum of Art in the photo, you are arriving. Also, the famous Senshū Park is just across from the street.
It's a grand hotel with nice rooms. The staff are friendly and professional.
It's not far from the bar district. There are many interesting bars over there. After a couple of drinks, you can just walk back to the hotel.
The room is old, lucky to have a bathroom, bathroom room, no need to go out to public, the room is large, the view is very good, facing the forest, on the river side, listening to the sound of the river, very healing, breakfast and dinner can be, the hotel has free private style, but every time someone uses it, only use the big bath, But the original big bath is only used by me alone. The disguise is a private wind. A big surprise. It is bigger than the private wind. It is super positive. There will be a special car transfer to the crane soup at 8 pm. You can also go to the hot springs and see if you can't make an appointment. Really worth it and the price is cheap, the crane soup is mixed with men and women, the boys' dressing room, the shadow is seen outside, the line is completely uncovered, but the girls have covered and along the road have been submerged in the water, do not have to be afraid of others to see, it is worthy of praise
Service - the service was one of the best and most hospitable in Japan I've come across
Location - it is just located 5mins' walk from the Yuze Onsen JR station (though it is a local line with not very frequent trains - about 3-4 a day). yet they have a shuttle service to cover that 2 mins drive!
Dinner - the food was well presented and delicious.
onsen - There are 2 onsens, one indoors and one outdoors in the snow. they were comfortable (although they did not have a fantastic view, but it does its job). temperature was right and wea almost had all of it to ourselves.
The hotel is located by Lake Tazawa. There is a shuttle bus to pick up at Lake Tazawa Station. The hotel staff is very friendly and polite. The room is very clean and the wind and shadow outside the window are beautiful. There is also a family bath, which is very comfortable. Dinner and breakfast are included. Food Very delicious, highly recommended. 
The hotel is easily accessible from JR Akita Station West Exit, just a short walk across the street via a covered walkway. A 7-Eleven is conveniently located on the ground floor, and the Akita Museum of Art is just a short stroll further, making its location excellent. The hotel is new and impeccably clean. The bathrooms are quite spacious, though with the excellent large public bath (onsen/daiyokujo) available, we didn't bother using the in-room shower. The on-site laundry facilities were very convenient. Breakfast offers a fantastic selection, with an abundant spread of both Western and Japanese dishes, far surpassing what you'd expect from hotels in the same category. Nearby, there's a restaurant called Honke Abeya, renowned for its Akita Hinai chicken – a local specialty that comes highly recommended. Highly recommended!
This hotel is right next to a underground rock concert shop. It has frequent tenants who played there or attend the concerts there. If you are driving , you won’t be able to get their parking slots as it mostly reserved for the regulars. The nearby parking lots charges 400 Y from 4pm-8am so if you arrive shortly after check in time and decide to head out early the next day, you may use the 2 carparks that is right beside the hotel. If you can’t make it in time, the hotel cheapest parking option is behind Lawson where they have monthly season parking lots. It’s 600 yen per night from 3pm to 10am.
room wise, price to value is below average probably becos of high demand in the vicinity. As for cleanliness, can be better improve. My aircon filter and air filter machine was producing really moldy and smell air , probably from previous guests who sweated in the room. Was a big turn off lucky I came during autumn, can just open the window to get cold air in.
The hotel is close to the station, about 5 minutes away. The doorway is generally decorated, but the room layout is eye-catching. The service is average, after checking in, we are instructed to take the stairs before there is a lift. No one in front of the desk knows English.
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Great
AAnonymous UserStaff service is excellent.
Management pays attention to many detailed needs of guests.
Great food variety, and many local foods are presented. Foods are delicious too.
Onsen is excellent too.
AAlly2023We stayed two nights. It was a great experience. Room itself is good, bed is comfortable. Got onsen and free half portion of ramen and rice after 7:30pm, which is a bonus. Ramen is delicious. However, service for a part-time staff (a girl) was bad! This is the first time we experienced such bad service in Japan. First, her greeting was mean and rude, with no smile on her face and kind of ignoring the customer. Second, after we got the room key and get ready to take the elevator, we didn't know the way. She just kept ignoring us which a normal staff would show you the way to the elevator right after finished check-in. Lastly, after we entered into the room, we found out that the toilet seat was loosen. So we went down to the lobby to tell her about these. She was so unhelpful that she did not even want to come up to our room to see what happen, but just tild us to use the toilet in the lobby instead!
At the end, luckily there was another senior full time staff just on duty, we told him about this, and he immediately went up to our room to see what happen. Will give this senior staff a 5 star.
So other than that part-time staff (girl), all were pretty good.
JJ. SimonEven though the hotel is located in the highlands very far (not within walking distance) from JR Tazawako Station, with the help of the hotel staff at JR Inn Sapporo JRイン 札幌 where I stayed at from May 7 to 10, she helped me to call KAMENOI HOTEL TAZAWAKO亀の井ホテル 田沢湖 to book the hotel's station pick-up service (complimentary) from JR Tazawako Station (田沢湖駅) but had to wait quite a while as the hotel’s pick-up is only available at 3.30pm.
There isn’t much to do around the area which has a lot of abandoned buildings, shops and hotels etc. in a state of akiya.
But that doesn’t dampen my mood at all as I get to immerse myself in the traditional Japanese ryokan experience of buffet dinner and breakfast (both were excellent), onsen and wearing the traditional yukata.
Although the hotel’s open-air onsen (rotemburo) was temporarily closed due to damage during the winter period, the hotel has partnered with another nearby hotel to allow guests to make use of the other hotel’s rotemburo.
PPaulGXThis hotel is right next to a underground rock concert shop. It has frequent tenants who played there or attend the concerts there. If you are driving , you won’t be able to get their parking slots as it mostly reserved for the regulars. The nearby parking lots charges 400 Y from 4pm-8am so if you arrive shortly after check in time and decide to head out early the next day, you may use the 2 carparks that is right beside the hotel. If you can’t make it in time, the hotel cheapest parking option is behind Lawson where they have monthly season parking lots. It’s 600 yen per night from 3pm to 10am.
room wise, price to value is below average probably becos of high demand in the vicinity. As for cleanliness, can be better improve. My aircon filter and air filter machine was producing really moldy and smell air , probably from previous guests who sweated in the room. Was a big turn off lucky I came during autumn, can just open the window to get cold air in.
Ssatoshi nishibayashiThe woman at the inn was blunt, but she was normal, and if the location is gone, you can't find an inexpensive inn.
The difficulty of less 々 was blind.
Please continue to do your best.
GGuest UserThe hotel facility is relatively good. However, the hotel policy seems to have a big problem.
We checked in the hotel at 7pm, they said our room rate was for check-in between 23:30~05:00 and that check-in other than this period will have a surcharge of
Yen $2000. At normal hotel booking, who would alert the check-in time is at midnight??!! OK, we assume we overlook this strange rule, we paid.
However, two days later we stay at the same brand hotel in Aomori, I clearly requested a non-smoking room at booking (as I did same for all hotels at the trip),
but the receptionist insisted that we didn't. They said they don't have a non-smoking room for us unless we pay Yen $2000 for additional charge. We don't
understand the game! Supposing all non-smoking rooms are at the non-smoking floor; if they have one, they should have given us free. If not, how can they
make one with the additional charge ?
GGuest UserThe hotel managers or receptionists were great, especially, the day receptionist! The housekeepers were also very nice and congenial. They keep the place clean. I also love the ”onsen”! Thank you guys!
AAlbert Alexandre AlexisAs luxurious as one can expect. Beautiful place in a secluded natural environment with lavish service and delicious food. The bath are very well prepared and the staff is extremely kind and attentive.
It is a hard ask but it would be nice to have some western options at breakfast. But of course this is a Japanese traditional inn yet these options would feel even more luxurious.
Some of the decoration feels a bit either dated, kitsch or not being harmonious, I think they need a redesign of the furnitures are it looks more like an assemblage than a harmonious selection of decoration and furnitures. It’s a little on the weird side even sometimes!
But the bedding is exceptional. You will have a great sleep at this stay!
KKaku_xiaomingThe hotel boasts an incredibly convenient location, right next to JR Akita Station, making it super easy to get around and explore other areas. While the room wasn't huge, its practical layout made it perfectly sufficient for our family trip, even allowing us to comfortably open two suitcases. The hotel staff were all incredibly polite, and the service was excellent. The breakfast was truly delicious – I highly recommend adding it to your reservation! You'll get to taste rice balls made from Akita-produced rice, along with a variety of other local Akita specialty dishes.
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