The hotel was very clean and located right where we wanted to be. The staff was very friendly and accommodating. There was a shuttle service which took us wherever we wanted to go in a 1 mile radius.
The room was clean and tidy, but they didn't come to clean or restock supplies during my three-day stay. The shower gel was almost gone when I checked in, and no one ever restocked it. I called the front desk, and they said they weren't cleaning on weekends and would have to wait until Monday. But when I checked out on Monday, no one came. I'm not sure what the rules are. Maybe I need to call again to request it? I heard you're expected to tip, so those with experience can add to that. Everything else was very good and satisfactory. Especially since I didn't stay for the next few days, I contacted the Ctrip assistant and it was quickly fixed. It was very convenient. I give Ctrip a thumbs up and will definitely use it next time.
It was a very quiet and relaxing hotel. The location was very convenient and it was good. It was nice to be able to check in immediately after showing the reservation copy. The food was very good.
Location = Great for the Arch
Cleanliness = 6-day stay, but the room was only serviced 3 times, requiring us to flag down a room attendant so we could have clean towels, Sheets were only changed 1 time, and the bed was just remade. Also, there was a basketball-sized spot on the headboard that was worn through the leather into the padding. This can't be cleaned correctly and everyone's head touches it. Gross.
Restaurants = convenient enough and you are charged for that convenience.
Parking = Be Aware $48 per night valet, $32 self-park, offsite options, $20 per night with a couple of blocks walk.
Overall = Taking parking into account if you can get this for $75 a night for a king room it's good, if not there are other better options for your money.
It's an old building, and the elevator has been there for many years. The room is relatively large, and the furniture is relatively new. There are pots, pans, cups, microwave, large refrigerator, and sink for washing vegetables in the room. If you want to make something to eat, there is absolutely no problem, and the bathroom is relatively good. It is big, and there is a simple wardrobe, but the bed is not big, and it is a bit reluctant to sleep two people. There is no parking lot, and it is not easy to park at the moment of construction in front of the door.
Old hotel, everything is quite satisfactory. But this time the hotel reservation was too pitted, obviously twice as expensive as the hotel's normal charges. Don't make continuous reservations in the future and try to avoid agents.
Amazing venue. The light shows in the historic main lobby are dazzling. Order bar food and set yourself up for an evening of entertainment. The guest rooms are sheltered under the historic train barn, replete with reflection pools, restaurants and, of course, the 400-ft ferris wheel. Of special note is the brand new Saint Louis Aquarium. It is worth the price itself you take your time. You can rush it in an hour, but budget at least 2- 2-1/2 hours and take it s-l-o-w-l-y.
The front desk service of the hotel is of five-star standard, and the attitude is in place. The hotel is elegantly decorated. It is located in the center of Kansas City. It is one of the oldest five-star hotels in downtown. It is conveniently located near various service and entertainment venues around it. There is a market inside the hotel.
Very Good
102 reviews
8.1/10
Price from
KRW 158,953
per night
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8.3/10
Very Good
Friendly and helpful front desk. Comfortable room on top floor. Large comfortable shared lounge and games area if wanted for a group. Convenient location to universities and train station or town amenities by car or walking. Unfortunately, there is no on-site parking, but you can get advice for where in the city to park.
GGuest UserFinding and getting into the motel is fairly easy as it is on Hwy 76. The main lobby is very clean and welcoming as are the staff. I did note that they had a No vacancy sign taped to the door, so that let me know they were a popular spot on the strip. We got there a little early, and there wasnt a guarantee that our room would be ready but the lady was very nice and was able to get us in without an issue. Process was quick and easy and we were assigned room 1121, ground floor, furthest away from the main road, on the backside of the building. We parked, used the key easily (just tap and go), and walked in. The smell made it obvious to us that there had been a major flood or leak because it reeked of attempts to cover the smell of mold and mildew. We could see water damage everywhere and even the sheets on the bed were damp due to excessive moisture in the air. We have worked restoration from flooding and could distinctly smell something reminiscent of an ozone machine. The air unit was black and broken in pieces, but it still worked, for which we were grateful. The carpets were dirty and in a serious need to be cleaned although by the door had the worst of it. The silicone in the bathroom is seriously moldy and, at best, needs to be replaced and at worst scrubbed with a mildew cleaner like Lysol mold and mildew. The in room fridge had serious condensation on the inside so we figured that it had been giving them issues. It wasn't until the next morning that we noticed the patch job in the ceiling over by the door that it occurred to us that that is the bathroom of the floor above us and that there was a major leak that way. Overall, I have paid less for better rooms and if there had been an option, I would have asked for a different room. If not for the fact that we knew we would not be getting a refund, we probably would have left and went somewhere else. The staff were wonderful to interact with, but the room itself was not worth the visit. Its a flip coin or maybe a desperate act that will get us to book there again. Oh! Major gap in the door and the glass in the window to the room was cracked! Shower head was gross and growing stuff too.
This hotel is in the area near where I needed to be this weekend and it was clean. I will be staying again as I will need to return to the area. I did have a mishap in that housekeeping cleaned the room but didn't make the beds. I had to leave to get to my performance venue about an hour after checking in, so I went to tell the front desk. The receptionist was very accommodating in getting someone up to my room ASAP, and they were made when I later returned. Thanks! Also, I think one of the elevators isn't working, so you might have to wait a little longer. Had I stayed longer, I would have found the stairs.
GGuest UserDisappointing Stay – Would Strongly Advise Against Booking
I traveled to Festus for a car show and needed a budget-friendly hotel near local amenities. While this property met that basic requirement, nearly every other aspect of my stay was a disappointment—and at times, unacceptable.
To start, the hotel was unbearably hot inside. There was no functioning indoor air conditioning, and the common areas remained well above 80 degrees throughout my stay. Check-in was quick, but the front desk staff seemed unfamiliar with the facility—unable to even direct me to the pool, which I never located due to the complete lack of signage.
The complimentary breakfast was, frankly, insulting. The food options were minimal and unappetizing—particularly the English muffins, which were so hard they could double as hockey pucks. The oppressive heat made it nearly impossible to sit and eat in the dining area anyway.
My room, while clean, was far from comfortable. The mattress was extremely hard—comparable to sleeping on bare concrete—and the cramped toilet and shower area offered no room to move. Several cockroaches were spotted both in my room and in common areas, raising serious concerns about cleanliness and maintenance.
While I understand the hotel is currently under construction and the staff I interacted with were courteous, that alone cannot excuse the overall experience. The current conditions are simply not acceptable for paying guests.
I had high hopes for this location but left deeply disappointed. Unless you have absolutely no other options within your budget, or until after renovations are fully completed (well beyond 2025), I strongly advise against staying here. I will not be returning.
This is the 3rd time I've booked our family to stay here. Obviously they're doing something right... Well lots of things. I didn't get any pics this time, but believe me that the room was clean and ready when we arrived. We needed the bedding to be feather/down free due to allergies. Breakfast was standard and easy to eat; prepackaged waffle, biscuit and gravy, turkey and pork sausages, eggs, cereals, breads, etc.
We seriously loved this place!! Other than the fact it just LOOKED like a cool place to stay from the pics, it actually was a really cool place to stay. My 10 and 14yr olds, my husband and I stayed for this visit. Husbands aren't that cool so he didn't really care lol ;). But me and my 2 girls absolutely loved riding in the elevator. You can pay more for a higher room and more for a room with an indoor balcony. We did neither but were lucky enough to get up on the 4th floor. The elevator is activated with your room key, and you can only go on the floor your room is, the lower level with the pool and dining and the main level (entrance), so no fun rides to the top lol. The room was clean and spacious. It didn't smell. The beds seemed clean as well as the bathroom. We LOVED the atrium feature, getting up at 6am to swim while being able to look at the sunrise and the clouds was so much fun. My girls and I decided when we come back to the area that we want to stay here EVERY TIME lol. Complaints are minimal and they are made up by how much we enjoyed the hotel. Didn't care for having to pay to park at the hotel. There are free spots but that is very limited. The water looked kinda cloudy... Which made me feel a little weird, but we got in anyways and had a blast. The floor of the pool is very...scratchy and easy to cut yourself on. My daughter scaped her elbow on it and when she got out it started bleeding a little. They need to refinish the lining of the pool for sure. However, the pool was heated and we appreciated that.
Best place to stay in the Clayton/STL area if you are visiting WashU. Staff is A+. I have tried at least five other hotels, and since I stayed in January 2024, I constantly repeat when I visit the town. Breakfast is GREAT! This is not your typical breakfast ”INCLUDED!” Extremely clean! They are doing renovations, and you will be greatly surprised at how good it looks every time you go! Plenty of parking and safe! Stay here, you won't regret it!
Ggmartin212This is a very good location for downtown K.C. The hotel lobby very nice. We ate dinner at the restaurant in the hotel and the food and service were very good. The only complaint here was that the attached bar was very loud and the restaurant ambiance could be redesigned to be more comfortable and intimate. There was a group of about eight people at a large table near us that were having load discussion that was distracting for us but dealt with it.
The room was small but the renovation was very nice, bathroom was big with a nice tub/shower that my wife enjoyed a epsom salt soak. My only complaints are that there is no fridge or microwave to heat coffee. Also, they use the old style coffee two cup coffee maker as most hotels have now gone to keurigs. The hallway noise is very noticeable and the room-to-room noise is as well. We could literally hear the conversation in the next room. One thing that I really dislike is the lack of a ”do not disturb” card for the door and as expected, the housekeeper was knocking on the door at 9:00 a.m. to clean the room even though checkout is at noon! I'm sure there are much better and newer hotels but if you are looking for a reasonable place to stay in the heart of downtown K.C. this is a good choice.
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