While the room itself was compact, the bathroom and toilet area felt relatively spacious. The shower and bathtub were combined in one area, with the toilet in a separate, adjacent room, which was very convenient. Upon check-in, the front desk offered a selection of bath salts, with a variety of scents to choose from. Controls for lights, air conditioning, and even requesting room cleaning were all handled via a bedside touchscreen, which was simple and intuitive to operate. Breakfast was also fantastic! It featured many local specialties from Miyagi Prefecture, and I really enjoyed putting together my own 'Date Breakfast' each morning. We were so exhausted from sightseeing every day that I didn't get many chances to photograph the hotel, only the breakfast.
Honestly everything from start to finish was great about this hotel. Employees spoke english, rooms were spacious, nice and modern. Location was in sendai station with malls, food and sightseeing everywhere.Ā
Sendai is also the home of gyutan. Try it, honestly.
If I had something to complain about it would be that one of the 3 elevators only go to the 3rd floor and not 1st.
Great location! Few minutes walk from Sendai station and surround with lots of shops, restaurants and department store. There are 7-eleven and Starbucks at the first floor. The room is very nice. Everything is new, clean, with good space for two 28ā luggage to open at the same time and we still can walk around the room. The staffs were so nice and provided prompt support. We found problem about the hair dryer at midnight and the staff changed a new one to us immediately.
There are free amenities that you could pick at lobby.
Highly recommend and would definitely choose this hotel if we have a chance to visit Sendai again šš»šš»šš»
ā **Pros:**
1. It's brand new, having just reopened last month (June), and that freshness truly makes a difference!
2. Excellent value at just over 500 per night, especially for a room with a 1.8m king-size bed! This was a lifesaver when traveling with kids! We sadly didn't find another king bed of this size for the rest of our trip. š
3. They have a lovely public bath (onsen style) āØļø, and soaking there was my absolute favorite way to unwind. It was my first time seeing a 'Shampoo Bar' where you can pick your preferred shampoo and conditioner.
4. The service was excellent. They even gave little gifts to my child ā toys on both of our two stays, which made my child incredibly happy! š They provide a comprehensive range of skincare amenities. Plus, there's a free coffee and hot chocolate machine in the lobby, perfect for a few late-night drinks.
ā **Only Downside:**
It's not extremely close to Sendai JR Station, roughly a 15-minute walk. However, you can reach it by walking through Hirose-dori pedestrian street, which is bustling with various restaurants, cafes, drugstores, Don Quijote, and other shops.
Facilities: A typical Japanese business hotel. They provide self-service skincare products for guests to choose from, even including face masks and bath salts. The breakfast was fantastic and offered excellent value for money.
Hygiene: Overall decent, but there were some overlooked spots in terms of cleanliness. For stays of three consecutive nights, room cleaning is mandatory, but the cleaning quality was only average.
Environment: The hotel is conveniently located right next to the Sendai Morning Market.
Service: The service was standard, nothing remarkable either way.
At Breakfast buffet they serve food with all the allergy ingredients but it was not at all clearly mentioned if it has pork or beef or chicken.
Example : there was a potato salad where it says they do not have pork in it but found out that they put pork sausage inside them while eating and they will will let you know after you ask them.
If they would have mentioned clearly it would be better to reconsider when you have allergy issues.
I feel that was poorly organized.
Please be careful with the allergy issues before eating during the breakfast and ask them in details about the ingredients if you feel confused.
We love the location of this hotel, close to all shoppings, foods and Train Station. Great amenities, nice onsen eventhough a bit old style. If we come back to Sendai, we will choose this hotel again. Thanks for the nice stay.
There were a lot of bugs in the room.
Small flies were flying everywhere.
The open-air bath was crowded in the morning,
so I tried to take a bath in my room, but I was startled to see four huge-eyed bugs.
Also, the drain seemed to be clogged and backed up, so when I flushed the bath water, sewage overflowed all the way up to the toilet.
It's great that it's all-inclusive and you can drink as much alcohol as you want, but everywhere is really crowded and full of people.
There were a lot of people at breakfast too.
Also, the cleaning lady came in without permission even though it wasn't check-out time.
Having her see me getting changed was the worst.
KOKO HOTEL Sendai Station West is just a 5-minute walk from Sendai Station West Exit, boasting an extremely convenient location with numerous shops and restaurants nearby. While the rooms are slightly compact, they are clean and comfortable, featuring amenities like a bidet and a washlet toilet in the bathroom, with ample self-service toiletries provided. The staff are multilingual and friendly, and both the front desk and luggage storage services are convenient. Breakfast offers a wide variety of options, including local specialties, providing excellent value for money. The laundry facilities (washers and dryers) are limited, so you might need to wait or use a nearby laundromat. Overall, the stay was very pleasant, making it an ideal choice for short-term travelers or business trips.
Very Good
181 reviews
8.9/10
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JPY 4,708
per night
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8.9/10
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GGuest UserThe hotel is conveniently located near the station, with a large shopping mall nearby. There is an onsen and a restaurant in the hotel itself, but the breakfast cost more than stated in the description.
The rooms are equipped with a shower, TV, refrigerator, air conditioner, and dehumidifier, and the beds are quite comfortable. Pajamas are provided, and other amenities can be picked up at the reception if needed
Kkoko6688Facilities: Excellent. Cleanliness: Spotlessly clean. Environment: Quiet and comfortable. Service: Warm and attentive. Transportation: Extremely convenient. It's very close to Sendai Station, with a wide array of dining and shopping options conveniently located nearby.
PPandaolimingThe hotel is in a great location, with a shopping street just outside. Go left and walk straight along the shopping street to Tohoku University, which has a beautiful environment. The shadow of Mr. Lu Xun is everywhere, with a statue of Lu Xun and a lecture hall, as well as rich historical materials. The room is compactly arranged, the bathroom is separated into dry and wet areas, and has a smart toilet. There is even a clothes dryer in the room. It is not far from Sendai Station and can be reached by foot. Sendai Castle is nearby.
GGuest UserI am so glad I chose Komatsu-kan during my stay in Matsushima. The receptionist was friendly and very helpful. When I told him I am a vegetarian, he kindly informed the kitchen to exclude animal flesh and seafood from my meal. (Usually, hotels ignored my food request, or they just gave me tofu and pickles for my meal.) The next morning, I was so surprised to see my breakfast. I loved the fresh salad, steamed vegetables, over-easy eggs, chawan-mushi, and the pickles even tasted better than before.
Then the room surprised me with the pine tree and the beautiful sea view. The next morning I woke up at 4:45 to see the sunrise. Just from my room, I could see the sun slowly rising from the other side of the sea. Stunning! I really enjoyed the little Me time here.
Actually, this hotel is well-maintained, and that helps raise the value of it. I also love the fresh little flowers right next to the washing basin. And the people working here are quite ya-sa-shi. They are kind and gentle. Generally speaking, this is a nice place worth staying and relaxing in.
__WeChat276406****Facilities: A typical Japanese business hotel. They provide self-service skincare products for guests to choose from, even including face masks and bath salts. The breakfast was fantastic and offered excellent value for money.
Hygiene: Overall decent, but there were some overlooked spots in terms of cleanliness. For stays of three consecutive nights, room cleaning is mandatory, but the cleaning quality was only average.
Environment: The hotel is conveniently located right next to the Sendai Morning Market.
Service: The service was standard, nothing remarkable either way.
WWaranyaWe love the location of this hotel, close to all shoppings, foods and Train Station. Great amenities, nice onsen eventhough a bit old style. If we come back to Sendai, we will choose this hotel again. Thanks for the nice stay.
CCrazyKimA nice little hotel, conveniently located near the Sendai Station and is easy to find. The artificial public hot bath, though small, is nice to get rid of fatigue after a day's tour. The breakfast place is a bit small but the food is very nice with sashimi. A bit disappointed though as they didn't serve beef tongue curry (beef curry instead) on the day of my stay, but overall quite a good hotel and will book again if I ever visit Sendai again.
GGuest UserThis is my second time at the GranBach and will always be my hotel of choice if I return to Sendai.
The staff are excellent, the hotel is spotless, and the Japanese breakfast is a work of art.
WWang NgaiMy stay at the hotel was decent. The room was clean, and the bed was comfortable enough. The staff was generally polite, but I felt they could have been more attentive. The location was convenient, and the breakfast was satisfactory. Overall, it was a standard experience without any standout features.
DDINGHUAThe location is good. There is a supermarket nearby, which is very convenient. It is not far from the shopping street. But there is no parking lot of its own, so you have to park in a nearby parking lot. The best thing is that there is a 24-hour beverage bar and a microwave.
. The staff was friendly. Disadvantages: The large bathroom is old and dirty. The double room is small, and unlike other small double rooms, the bed is very small, so it is not recommended for two people to sleep in. The room floor didn't feel very clean.
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