NO.2029 Jiuzhou West Avenue, Xiangzhou District, Zhuhai, Guangdong, 519000, ChinaView Hotel Details
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Pullman Zhuhai Guest Reviews
4.6/5
Very Good
4550 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(4550)
Positive reviews(4429)
Reviews with photos/video(955)
Delicious breakfast(446)
Convenient for shopping(329)
Friendly front desk staff(326)
Near shopping area(241)
Would stay again(143)
Delicious buffet(53)
Tasty restaurant(37)
Negative reviews(121)
Guest User
Superior Queen Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Pullman Zhuhai offers a delightful experience with its spotless cleanliness, creating a comfortable and healthy environment for us. And the location and the view are stunning as well. Thanks to all staff because they cater for every guest's needs with a warm and welcoming attitude. The culinary offerings are diverse and delectable. In light of this, Pullman is a great choice.
Response from Property: Dear valued guest, Thank you for taking the time to share your positive experience at our hotel. Your kind words are greatly appreciated and will be shared with our team. We hope to have the pleasure of welcoming you back to our hotel in the near future.
Scarletbubu
Superior 2-bed Room
Stayed in Nov 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 1, 2025
I recently stayed at Pullman and had a fantastic experience. The location was perfect, close to attractions. The staff were friendly and attentive, ensuring all my needs were met, especially the one call Sandy :). My room was clean, spacious, and well-decorated, providing a comfortable retreat after a long day, and the complimentary Wi-Fi was a nice touch. Overall, I highly recommend Pullman for anyone seeking a relaxing stay with great amenities. I look forward to returning!
Response from Property: Dear valued guest, Thank you for taking the time to share your positive experience at our hotel. Your kind words are greatly appreciated and will be shared with our team. We hope to have the pleasure of welcoming you back to our hotel in the near future.
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 24, 2024
After we searched for a long time, we came across the Pullman.  It is the only hotel connected to the shopping area FuHuaLi. It is literally right behind the hotel and there is a lot of shopping and some good restaurants. It is an outdoor mall so coming in winter was perfect. The attached photo shows the view from our room.
The service was also very good. Evelyn at the front desk was extremely helpful especially when we had a problem with our room. They were also able to accommodate our request for a higher floor and late check out.
All in all, a great experience and we would stay here again.
Response from Property: Dear valued guest, Thank you for taking the time to share your positive experience at our hotel. Your kind words are greatly appreciated and will be shared with our team. We hope to have the pleasure of welcoming you back to our hotel in the near future.
LEE
Superior Queen Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
I recently stayed at Pullman, which is located in the heart of the CBD, and it was a fantastic experience! The central location made it easy to explore the area, with plenty of shops and restaurants nearby. The reception staff, especially Sandy, were exceptionally friendly and helpful, making check-in a breeze and providing great recommendations for local attractions. The ambiance was welcoming, and I appreciated the attention to detail in both service and Christmas decor. I highly recommend this hotel for anyone looking for a comfortable stay in Zhuhai center!
Response from Property: Dear valued guest, Thank you for taking the time to share your positive experience at our hotel. Your kind words are greatly appreciated and will be shared with our team. We hope to have the pleasure of welcoming you back to our hotel in the near future.
Ching Fee
Superior Queen Room
Stayed in Nov 2024
Business travelers
53 review
5.0/5
Outstanding
Posted on Dec 20, 2024
It was great stay and friendly FO staff name Amanda. Nearby lots of shopping center and food stalls and restaurants.
Response from Property: Dear valued guest, Thank you for taking the time to share your positive experience at our hotel. Your kind words are greatly appreciated and will be shared with our team. We hope to have the pleasure of welcoming you back to our hotel in the near future.
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Dec 8, 2024
It’s wonderful experience with super friendly front desk staff and perfect location to access everything in town especially for Katherine.
Response from Property: Dear valued guest, Thank you for taking the time to share your positive experience at our hotel. Your kind words are greatly appreciated and will be shared with our team. We hope to have the pleasure of welcoming you back to our hotel in the near future.
travel lemon
Superior Queen Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 30, 2024
Great service and experience at Pullman Zhuhai. Interesting to see their robot taking lift alone. Breakfast is also good. Specially like Evelyn and Katrina. Thanks to the hotel arranged something special in the room for our anniversary. Highly recommend this hotel and will come again.
Response from Property: Dear valued guest, Thank you for taking the time to share your positive experience at our hotel. Your kind words are greatly appreciated and will be shared with our team. We hope to have the pleasure of welcoming you back to our hotel in the near future.
Guest User
Premium Superior 2-bed Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Breakfast was superb, staff was very helpful & kind.
Housekeeping staff are super nice and friendly too. Will definitely come back to stay longer.
Response from Property: Dear valued guest, Thank you for taking the time to share your positive experience at our hotel. Your kind words are greatly appreciated and will be shared with our team. We hope to have the pleasure of welcoming you back to our hotel in the near future.
Cityli
Superior Queen Room
Stayed in Dec 2024
Family
9 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Elena and sandy good service,communication and smiling face.
Response from Property: Dear valued guest, Thank you for taking the time to share your positive experience at our hotel. Your kind words are greatly appreciated and will be shared with our team. We hope to have the pleasure of welcoming you back to our hotel in the near future.
SusanaFung
Superior Queen Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 29, 2024
We are a family of four with a baby 20 months old. The hotel has arranged a nice baby cot which our baby love it so much. The rooms are clean, quiet n viewing the streets in Fu Wah Lane. The beddings are very comfortable and bathroom amenities are using fine branded products. The location is very good, only a few minutes walk you can find good food and restaurants. We enjoyed the stay and will sure recommend others to come.
Response from Property: Dear valued guest, Thank you for taking the time to share your positive experience at our hotel. Your kind words are greatly appreciated and will be shared with our team. We hope to have the pleasure of welcoming you back to our hotel in the near future.
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 4, 2024
Elena is very helpful and cheerful. Nice hotel! Will come more often!
Response from Property: Dear valued guest, Thank you for taking the time to share your positive experience at our hotel. Your kind words are greatly appreciated and will be shared with our team. We hope to have the pleasure of welcoming you back to our hotel in the near future.
Winston-1
Superior Queen Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Snowy was really nice. She guided us through the entire check-in process. What I like about this hotel is they give you 6 options of pillows to choose from, and the free shoe shine. I have never seen that before in any other hotel stays. There is a huge mall downstairs, with lots of shops and restaurants.Would definitely recommend to come back again
Response from Property: Dear valued guest,Thank you for taking the time to share your experience with us. We are thrilled to hear that Snowy provided you with excellent service during your check-in process. We are also delighted to know that you enjoyed our unique pillow options and complimentary shoe shine service.Our location in the heart of a bustling mall is definitely a plus, and we are glad that you were able to take advantage of the many shops and restaurants available.We appreciate your recommendation and look forward to welcoming you back to our hotel in the near future.
sudman
Superior Queen Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The location is superb, the exit door is literally leading to a cluster of nice shops and restaurants. Service was super friendly and helpful. Comfy bed and quite rooms. A Pleasure stay overall. ☺️
Response from Property: Dear valued guest, Thank you for taking the time to share your positive experience at our hotel. Your kind words are greatly appreciated and will be shared with our team. We hope to have the pleasure of welcoming you back to our hotel in the near future.
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Very nice experience. Good environment and nice people! Snowy is Bert nice and cheerful. I will come again!
Response from Property: 尊敬的客人,感謝您對我們酒店的點評。我們非常高興聽到您對我們的整體服務印象深刻,並特別感謝您對員工的讚揚。他們的熱情、禮貌和殷勤的服務態度是我們一直努力追求的目標。我們將繼續努力提高服務質量,為每一位客人提供更好的住宿體驗。再次感謝您的支持和鼓勵,期待您的再次光臨。
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Great location in case you wish to do shopping and dine around. The twin sharing bed size is relatively spacious. Bathroom is not super big just sufficient and good lighting.
This is our second stay at this hotel and will version return in the near future.
Response from Property: Dear guest, thank you very much for your review of our hotel. We would love to hear your comments about our location and room amenities. At the same time, we also take seriously the issues you raised in your review.We apologize for any inconvenience you may have experienced during your stay. Our team has conducted a careful investigation into the issues you mentioned and found that these problems are due to our hotel's own reasons.In order to solve these problems, we have taken a series of corrective measures. We will strengthen the maintenance and maintenance of guest room facilities to ensure that every guest can enjoy a comfortable stay experience.We attach great importance to the opinions and suggestions of every guest, and we will continue to work hard to improve the quality of our service, so that every guest can feel our sincerity and care.Thank you again for your feedback and we look forward to seeing you again.