Boutique Hotel Seven Days Prague Reviews

Response from Property: Dear Guest,thank you for your kind feedback! We’re delighted that you appreciated our helpful reception team, the cleanliness of the hotel, and the variety at the breakfast buffet. It’s also great to know you enjoyed our convenient location near the Museum and metro.We’re sorry to hear that the tea and coffee supplies in the room didn’t meet your expectations — your comment is well noted, and we’ll look into improving this aspect for future stays.We hope to welcome you back again soon in beautiful Prague!Warm regards,Tima ZagorskiManagerBoutique Hotel Seven Days

Response from Property: Dear Guest,thank you so much for your glowing review! We're absolutely thrilled to hear that your stay at Seven Days was such a fantastic experience. Cleanliness, a delicious breakfast, and great service are exactly what we aim to deliver — and I'm especially honored by your kind mention!It was a pleasure to have you with us, and we hope to welcome you back soon for another memorable visit to Prague.Warmest regards,Tima ZagorskiManagerBoutique Hotel Seven Days

Response from Property: Dear Guest,thank you for your kind feedback — we’re happy to hear that everything else met your expectations!We understand that having at least a bottle of water in the room would be a welcome touch, especially after a long journey. Your comment is well noted, and we’ll certainly consider this improvement for the comfort of future guests.We hope to welcome you back again soon!Warm regards,Tima ZagorskiManagerBoutique Hotel Seven Days

Response from Property: Dear Guest,thank you for sharing your honest feedback. While we're glad to hear that you found our staff kind, we’re truly sorry that the overall management and maintenance did not meet your expectations.Please accept our sincere apologies — we take your comments seriously and will carefully review them with our team to address any shortcomings. Your experience matters to us, and we’re committed to making improvements.We hope you might consider giving us another opportunity in the future.Kind regards,Tima ZagorskiManagerBoutique Hotel Seven Days

Response from Property: Dear Guest,thank you so much for your kind words! We're thrilled to hear you found the room fantastic and really enjoyed the breakfast.It would be a pleasure to welcome you back anytime you're in Prague!Warm regards,Tima ZagorskiManagerBoutique Hotel Seven Days

Response from Property: Dear Guest,thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience and that you found our hotel to be one of the best in its category.It’s wonderful to know you appreciated the spacious superior room, thoughtful amenities, and little touches like the welcome drinks and healthy breakfast options. We’re especially happy that our location and comfort made your stay in Prague more enjoyable.Your recommendation truly means a lot to us — we’d love to welcome you back anytime!Warmest regards,Tima ZagorskiManagerBoutique Hotel Seven Days

Response from Property: everything was fine, and a very good breakfast 👍

Response from Property: Dear Guest,thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay, appreciated the room and pricing, and felt well cared for by our professional and welcoming staff.It means a lot to us that you plan to return — we’ll be here, ready to welcome you back to Prague with open arms!Warm regards,Tima ZagorskiManagerBoutique Hotel Seven Days

Response from Property: Dear Guest,thank you for your honest and balanced feedback. While we understand that nothing stood out as extraordinary, we’re very glad to hear you appreciated the cleanliness, excellent service, and convenient location.We're especially happy you enjoyed the breakfast — and the live piano on Saturday adds a special touch we're proud of. We hope to welcome you again and perhaps surprise you next time with something truly memorable!Warm regards,Tima ZagorskiManagerBoutique Hotel Seven Days

Response from Property: Reply from the property:Dear Guest,thank you for your brief but positive note! We're glad to hear that everything has been going well so far.If there’s anything we can do to make the rest of your stay even better, please don’t hesitate to let us know.Warm regards,Tima ZagorskiManagerBoutique Hotel Seven Days

Response from Property: このたびはご宿泊いただき、また丁寧なご感想をお寄せいただき、誠にありがとうございます。ホテルの雰囲気やリニューアル後の綺麗さ、フロントスタッフの対応、朝食をお褒めいただき大変嬉しく思います。一方で、ベッドルームの電気がつかず、ご不便をおかけしたことを心よりお詫び申し上げます。スタッフが即座に解決できなかったことも残念でなりません。現在、設備の点検・改善を進めております。次回お越しの際は、より快適な滞在をお約束できるよう努めてまいります。敬具Tima ZagorskiマネージャーBoutique Hotel Seven Days

Response from Property: Dear Guest,thank you so much for your kind words! We're delighted to hear that you enjoyed the spacious room, thoughtful layout, convenient facilities, and our complimentary breakfast. It's also wonderful to know our front desk team made you feel welcome — that means a lot to us.We hope to have the pleasure of hosting you again on your next visit to Prague!Warm regards,Tima ZagorskiManagerBoutique Hotel Seven Days

Response from Property: Dear Guest,thank you for sharing your experience. I’m truly sorry for the inconvenience you encountered at check-in — we understand how frustrating it can be to arrive and face unexpected changes. Our twin rooms are designed for two guests, and while we always try to accommodate families as best as possible, it seems we could have communicated this more clearly during booking.We appreciate your comments about the breakfast and in-room amenities. While we don’t typically provide toothbrushes and toothpaste as standard, they are always available upon request at the front desk — and we’ll make sure this is better communicated going forward.Thank you again for your feedback — we hope to have the opportunity to offer you a smoother and more enjoyable stay in the future.Kind regards,Tima ZagorskiManagerBoutique Hotel Seven Days

Response from Property: ChatGPT сказал:Dear Guest,thank you for sharing your honest feedback. We are pleased to hear that you found our location, cleanliness, and breakfast — as well as the friendliness of our kitchen and breakfast team — excellent.However, we are truly concerned and saddened by the issues you mentioned regarding your experience at reception. The city tax (local tourist tax) is a legal requirement in Prague and is not included in most reservations unless explicitly stated. We never intend to mislead our guests, and I will personally review your case to ensure that communication on this matter is absolutely clear and transparent.The comments about discrimination are particularly serious. We want to emphasize that we welcome guests from all cultures and nationalities, and any behavior perceived as disrespectful or discriminatory is completely unacceptable. We will investigate this situation carefully with our front desk team to ensure every guest feels respected and valued.We deeply regret that your experience left you with this impression, and we sincerely hope you will give us another chance to provide the warm and professional hospitality that we are known for.Warm regards,Tima ZagorskiManagerBoutique Hotel Seven Days