Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.3
Service8.8
Cleanliness8.5
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All reviews(206)
Positive reviews(197)
Reviews with photos/video(38)
Convenient location(34)
Awesome rooms(33)
Great value for money(32)
Easy to get around(17)
Friendly front desk staff(6)
Classy environment(5)
Comfortable bed(5)
Close to scenic area(4)
Negative reviews(9)
taniusfly
Comfy Queen Room
Stayed in Aug 2025
Solo traveler
19 review
8.5/10
Very Good
Posted on Oct 7, 2025
Just read previous reviews.
Location is good, simple accommodation with no complaints
Response from Property: 非常感激您對我們民宿的好評!您的滿意和好評是我們最大的動力和榮譽。我們會繼續保持高標準的衞生、服務和設施,為您提供温馨舒適的住宿體驗,讓您有賓至如歸的感覺。
Guest User
Comfy Queen Room
Stayed in Jun 2025
Traveling with friends
2 review
6.5/10
Posted on Sep 8, 2025
Not too bad but not too good. Although some peoples comment about good service but be honest I am not satisfied by there service. Even they not clean room and not provide mentioned daily usage kit. Overall a little bit satisfied but not to good 😊
Response from Property: Hello, our homestay does not clean extended rooms unless requested by guests.
путешественница
Comfy Queen Room
Stayed in Mar 2025
Solo traveler
22 review
9.5/10
Amazing
Posted on Apr 8, 2025
Very favorable location, near the cable car station. The railway station and bus station are walking, it is very close. The room is clean, the bed is very comfortable. Add a wardrobe, it would be good because there is no way to put your things.Girl on reception very friendly)
Response from Property: Thank you very much for your good comments on our homestay! Your satisfaction and good comments are our greatest motivation and honor. We will continue to maintain high standards of hygiene, service and facilities to provide you with a warm and comfortable accommodation experience and make you feel at home.
Guest User
Duplex Queen Room
Stayed in Sep 2025
Booked for others
16 review
2.0/10
Posted on Oct 5, 2025
Only location is good but hotel is not good no have lift bed and bed sheet is not clean also towel is very old
Response from Property: 你好,如果對房間不滿意,我們店有免費退貨的政策。如果你對房間不滿意,你可以免費退款。Hello, if you are not satisfied with the room, our store has a free return policy. If you are not satisfied with the room, you can get a free refund.
Guest User
Comfy Queen Room
Stayed in Aug 2025
Couple
5 review
9.0/10
Great
Posted on Sep 15, 2025
Very near to cable car.(taimen mountain)walking distant 2 halal food restaurant..easy access…
Response from Property: 非常感激您對我們民宿的好評!您的滿意和好評是我們最大的動力和榮譽。我們會繼續保持高標準的衞生、服務和設施,為您提供温馨舒適的住宿體驗,讓您有賓至如歸的感覺。
Guest User
Comfy Queen Room
Stayed in Jul 2025
Solo traveler
10 review
6.0/10
Posted on Aug 15, 2025
So, the hotel is in a good location, good to go tianmen and close to the bus station.
I really didn't like the bathroom, it smelled bad, and there's a lot of loudness in the building. There's no WC.
Also, there are no shutters, so if you don't like the light in the morning it is not ok.
The receptionists don't speak English at all, if one then tries to help you somehow, but the conversation is hard.
Response from Property: Thank you for your comment. The B&B offers favorable price and convenient location. Our main service target is Chinese, so the front desk can only communicate with you through translation software.
Anonymous User
Cozy 2-bed Room
Stayed in May 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on Jun 26, 2025
nothing more to say that everything was excellent.
position indeed was a big factor since you're basically a 10-15min walk from the bus station that will bring you to avatar mountains.
the receptionist are crazy good and friendly. will help you book tickets and also recommend you the best route for your trips.
morning breakfast had plenty of variety as well.
highly suggest this hotel.
Response from Property: Thank you so much for your positive review of our homestay! Your satisfaction and praise are our greatest motivation and honor. We will continue to maintain high standards of hygiene, service, and facilities to provide you with a warm and comfortable accommodation experience, making you feel at home.
ruzno
Cozy 2-bed Room
Stayed in Apr 2025
Solo traveler
30 review
6.5/10
Posted on Jun 5, 2025
It was ok after all, just remind for travelers they have a squat toilet in the room so be aware of that. Is not bad and the location is very convenient to ride the cable car.
Response from Property: 謝謝您的點評,我家的確是蹲廁,我們為不方便使用的旅客準備了坐便器,如果還是不能接受,我門可以提供免費取消預訂的政策。
Guest User
Comfy Queen Room
Stayed in Mar 2025
Solo traveler
1 review
9.0/10
Great
Posted on Apr 8, 2025
Friendly and helpful receptionist, good location to stay as it is near to tourist spot, bus station and multiple restaurants 👍👍
Response from Property: Thank you very much for your good comments on our homestay! Your satisfaction and good comments are our greatest motivation and honor. We will continue to maintain high standards of hygiene, service and facilities to provide you with a warm and comfortable accommodation experience and make you feel at home.
Guest User
Comfy Queen Room
Stayed in Mar 2025
Solo traveler
9 review
4.0/10
Posted on Apr 6, 2025
No towels, found lots of hairs in my duvet. The staff weren’t very helpful. The walls are super thin, could hear everything and anything whether it was outside or in the corridor. Didn’t feel safe leaving my belongings there at all
Response from Property: Hello, the hotel uses disposable towels. If you need bath towels, please contact the front desk. The homestay is fully monitored to ensure the safety of guests. We are just a homestay and the house is self-built. The sound insulation effect is definitely not as good as that of a big hotel. If you want the hotel experience, it is best to choose to book a star hotel, which will be more suitable for your needs.
Zaynys
Comfy Triple Room
Stayed in Jun 2024
Family
11 review
10/10
Outstanding
Posted on Aug 6, 2024
My stay at the Zhangjiajie hotel was truly delightful and great value for money. The location is superb, being conveniently close to the Tianmen Mountain Ropeway, Luckin Coffee, and McDonald's, making it easy to access local attractions and amenities. The rooms were clean and comfortable, with all the necessary facilities for a pleasant stay. The staff were friendly and attentive, ensuring a hassle-free experience. Highly recommended for anyone visiting Zhangjiajie!
Response from Property: Thank you very much for your positive evaluation of our homestay. Your support and encouragement are our driving force for continuous improvement. We hope we can provide you with satisfactory service again.
Edenmel
Special Single Room
Stayed in Jun 2024
Solo traveler
10 review
9.0/10
Great
Posted on Jul 26, 2024
The room was nice, had a big bed for myself. The location is ideal at the bottom of Tianmenshan, close to the train station and the bus station.
The people at the reception were quite cold but I could enter my room at 12 instead of 2 and store my luggage after checkout
Response from Property: Thank you very much for your good comments on our homestay! Your satisfaction and good comments are our greatest motivation and honor. We will continue to maintain high standards of hygiene, service and facilities to provide you with a warm and comfortable accommodation experience and make you feel at home.
Guest User
Special Single Room
Stayed in Dec 2024
Solo traveler
16 review
9.5/10
Amazing
Posted on Jan 24, 2025
Good budget hotel, let me check in well before my time as rooms were available, en suite with floor toilet, hot water , kettle, TV. Thanks!
Response from Property: Thank you very much for your good comments on our homestay! Your satisfaction and good comments are our greatest motivation and honor. We will continue to maintain high standards of hygiene, service and facilities to provide you with a warm and comfortable accommodation experience and make you feel at home.
ynkttravel
Special Single Room
Stayed in Mar 2024
Solo traveler
54 review
9.5/10
Amazing
Posted on Apr 24, 2024
I really enjoyed staying here for two nights.
The room is big enough for this price and room design is also good.
Fully attached amenity.
I'm so satisfied.
Response from Property: Thank you very much for your positive evaluation of our homestay. Your support and encouragement are our driving force for continuous improvement. We hope we can provide you with satisfactory service again.
Nonstopadventuring
Special Single Room
Stayed in Mar 2024
Solo traveler
184 review
8.5/10
Very Good
Posted on Apr 14, 2024
A decent room for the price, basic but functional. Good value for the price..right across from the cable 🚠 car
Response from Property: Thank you very much for your good comments on our homestay! Your satisfaction and good comments are our greatest motivation and honor. We will continue to maintain high standards of hygiene, service and facilities to provide you with a warm and comfortable accommodation experience and make you feel at home.