宁邦广场二期21栋20楼2002室, Yongding District, Zhangjiajie, Hunan, ChinaSee Hotel Details
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1 night
Guest Reviews
9.0/10
Good
53 review
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Verified reviews
Location8.9
Amenities8.6
Service9.1
Cleanliness9.2
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All reviews(53)
Positive reviews(53)
Reviews with photos/video(12)
Awesome rooms(22)
Great service(17)
Convenient location(16)
Classy environment(9)
Easy to get around(9)
Close to train station(9)
Awesome amenities(8)
Great value for money(6)
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 25, 2025
Very practical and functional room for a very early train from the station. Great value for money.
Response from Property: 非常感謝您抽出時間分享您的正面反饋!我們非常高興聽到我們的房間非常適合您的早班火車旅程,並且您覺得它實用且物有所值。您的好話對我們來説意義重大,我們迫不及待地歡迎您在下一次旅行中再次光臨!祝您旅途愉快!
Matthieu4575
Basic Queen Room
Stayed in Dec 2024
Solo traveler
31 review
10/10
Outstanding
Posted on Jan 15, 2025
Everything was clean and close to train station so perfect !
Response from Property: We totally understand how important a clean space and good location are. It's great that it worked out so well for you. Did you have a particularly memorable trip on the trains during your stay?
Guest User
Comfy Queen Room
Stayed in Mar 2025
Couple
4 review
7.5/10
Posted on Apr 5, 2025
Close to the north train station.
Difficult to communicate before hand if you dont know chinese. We met at the entrance and they got us to our room.
Response from Property: “First, thank you for the questions you raised about the inn. There were a lot of guests checking in that day, so there was poor communication with you. We deeply apologize. Our inn is close to Zhangjiajie West Station. If you need, we can communicate in advance through the platform service or the platform order information to ensure that everything goes smoothly. We will definitely take you to the room properly.”
Guest User
Deluxe 2-bed Room
Stayed in Feb 2025
Traveling with friends
7 review
9.5/10
Amazing
Posted on Mar 26, 2025
Very clean basic room. Close to the train station and bus to the Zhangjiajie National Park. Very friendly and helpful owner. Helped us with all questions we had to get around and picked us up to show the apartment. Very highly recommended if you look for basic, clean, comfortable location place.
Response from Property: 尊敬的客人:非常感謝您抽出時間分享您的入住體驗!能接待您是我們的榮幸。 得知您覺得我們房間乾淨,位置便利,方便您前往張家界國家公園,我們特別開心。我們一直致力於讓每位客人都有賓至如歸的感覺,很高興能為您答疑解惑並熱情迎接您。您的高度推薦對我們意義重大。期待未來能再次為您服務。要是下次您有任何需要,隨時聯繫我們。
Guest User
Deluxe Queen Room
Stayed in Jan 2025
Family
4 review
10/10
Outstanding
Posted on Feb 11, 2025
The owner is so nice to help us during the stay and also drove us to the train station for morning train because we have lots of big luggages ✨✨💕💕 definitely recommended!
Response from Property: 非常感謝您的誇獎!我很高興能在您入住期間為您提供幫助。確保客人擁有舒適便捷的體驗是我在這裏的目的。祝您旅途愉快,希望很快能再次歡迎您的光臨!
Muriel
Standard 2-bed Room
Stayed in May 2024
Solo traveler
14 review
7.0/10
Posted on Jul 8, 2024
A quite nice room located in a big tower (building no 21). A little hard to find, even with a GPS. You should contact the boss prior the arrival to help you find it. It's near Zhangjajie West Railway Station (10 min. walk or so).
The room itself is quite small and the bathroom even more. What's the most surprising: to have a shower, you have to cover the squat toilet with a solid piece of plastic.
I would recommend to stay 1 or 2 nights here, not much more.
Response from Property: 感謝您的評價,您是預訂普通的標間,本客棧還有豪華標間,廁所和房間都寬敞
Guest User
Standard 2-bed Room
Stayed in May 2024
Solo traveler
5 review
9.0/10
Great
Posted on Jun 22, 2024
Great location right next to zhangjiajie west station and very clean.
Response from Property: We are extremely pleased and touched to see your positive comments. Thank you for your support and encouragement, we will continue to maintain this good service standard. I wish you happy! 👍
MICHELA
Basic Queen Room
Stayed in May 2024
Traveling with friends
5 review
8.0/10
Very Good
Posted on Jul 5, 2024
Everything was fine
Response from Property: 謝謝您選擇玉蘭軒客棧,您的滿意是我們最大的成功。感謝您給予我們的好評,希望我們的產品和服務能夠繼續給您帶來更多的驚喜和舒適。
Max
Basic Queen Room
Stayed in Apr 2024
Couple
12 review
8.0/10
Very Good
Posted on May 9, 2024
We had a nice stay
Response from Property: Thank you for your good comments about our hotel. We are very happy to provide you with a comfortable accommodation experience.
Guest User
Basic Queen Room
Stayed in Sep 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Oct 13, 2024
The room is very good, spacious and bright, the quilt is very clean and hygienic, the service is warm and thoughtful, the boss personally picked us up at the station and helped with our things. It is a great honor for us old people to meet such a boss. The price is affordable and I like it very much.
Original TextTranslated by Google
Response from Property: Thank you very much for your favorable comment. Your satisfaction is our greatest pursuit. We will continue to be committed to providing quality service and a comfortable accommodation experience. Thank you for your support and trust in us, and we look forward to seeing you again!
Guest User
Deluxe Queen Room
Stayed in Feb 2025
Couple
22 review
6.0/10
Posted on Mar 21, 2025
Convenient room a 10-minute walk from Gare du Nord and decent for the price. Cons: fairly empty neighborhood, poor insulation, and poorly managed shower space.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for sharing your true feelings about our room! We are sincerely glad that you have experienced the practicality of the room and appreciated the convenience of the price and transportation location. We are extremely sorry for the shortcomings you pointed out. The empty streets are an objective environment that we cannot change for the time being, but regarding the problems of poor isolation and poor management of shower spaces, we have noted them and arranged for the team to make immediate corrections. We will check and upgrade the soundproofing facilities in the rooms, optimize the management process of the shower space, strengthen the cleaning frequency and standards, and provide a better experience for subsequent guests. We look forward to having the opportunity to serve you again in the future and will definitely bring you a more satisfactory living experience!
Guest User
Cozy Queen Room
Stayed in Dec 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Jan 23, 2025
The location is excellent, close to Zhangjiajie West Station, making travel worry-free. The decoration of the inn is simple and warm, the room facilities are complete, and the hot water and WiFi are very good. The boss is very nice. He not only helps to store luggage, but also patiently answers various questions. I live comfortably and safely. Highly recommended!
Original TextTranslated by Google
Response from Property: Thank you very much for your high recognition and recommendation! Our greatest achievement is to make you feel comfortable and at ease living here. It is close to Zhangjiajie West Station, which is designed to provide convenience for everyone's travel. The simple and warm decoration is also designed to make everyone feel at home. If you have any travel plans in the future, whether to Zhangjiajie or other places, please feel free to contact us at any time, we will definitely make proper arrangements for you!
Guest User
Basic Queen Room
Stayed in Apr 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on May 20, 2024
Facilities: Complete facilities,
Hygiene: clean and tidy
Environment: The environment is very good
Service: Warm and thoughtful service, free pick-up at the station
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our housing! We have been committed to creating warm and comfortable residences so that you can enjoy the warmth of home.
Guest User
Comfy Queen Room
Stayed in Dec 2024
Family
2 review
10/10
Outstanding
Posted on Feb 6, 2025
The room is very satisfactory and very close to the high-speed rail station
Original TextTranslated by Google
Response from Property: We are so happy to get your recognition! It is convenient to travel near the high-speed rail station. Staying with us will make your trip much less stressful. We look forward to seeing you again next time!
meechapp
Basic Queen Room
Stayed in Apr 2024
Couple
26 review
10/10
Outstanding
Posted on May 23, 2024
We liked everything! On the way to the house, the owner met us, escorted us, helped us with our luggage and showed us everything. It was nice. Everything in the room is clean, good view from the window, spacious bathroom with necessary accessories. The location is very convenient for visiting Tianmen Mountain. Nearby are shops, railway and bus station. We recommend.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise of Yulanxuan Folk Customs. Your recognition is the driving force for us to move forward. We will continue to repay your trust with professional knowledge and enthusiastic service. We hope that we can provide you with more satisfactory services in the future journey.