Zhangjiajie Guiguan Wulingyuan Landmark Gate

Zhangjiajie Guiguan Wulingyuan Landmark Gate Reviews

Zhangjiajie Guiguan Wulingyuan Landmark Gate

军地坪街道武陵路190号, Wulingyuan District, Zhangjiajie, Hunan, ChinaSee Hotel Details
Zhangjiajie Guiguan Wulingyuan Landmark Gate
Zhangjiajie Guiguan Wulingyuan Landmark GateZhangjiajie Guiguan Wulingyuan Landmark GateZhangjiajie Guiguan Wulingyuan Landmark Gate
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1 night

Guest Reviews

9.6/10
Excellent
395 review
Verified reviews
Location9.7
Amenities9.5
Service9.4
Cleanliness9.7
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All reviews(395)
Positive reviews(390)
Reviews with photos/video(102)
Quiet & comfortable(43)
Large rooms(41)
Close to scenic area(33)
Well decorated(20)
Friendly front desk staff(19)
Tasty food(13)
Garden view(8)
Tasty restaurant(5)
Negative reviews(5)
Guest User
Superior Single Room
Stayed in Mar 2025
Couples
10 review
9.0/10
Great
Posted on Apr 6, 2025
Nice and big room. The hotel itself is also very nice. It is located a few minutes walk from the park entrance. Many restaurants and a pedestrian street with food (prepared and fresh) stands also within minutes walk. The big issue is that the hotel does not provide a big and good map, including writing in English, of the park. Getting around in the park is quite confusing at the beginning, the park lacks signs, it's huge, with many buses, so a really good map is a must. All park visitors get a map from the hotel. The hotel's map is of no use! The breakfast buffet has very dull western options. Among all hotels we've been at so far, here was the poorest.
Response from Property: 非常感謝您抽出時間分享入住體驗,對於您的反饋,我們高度重視。您對酒店房間空間、景觀,以及酒店地理位置的認可,讓我們倍感榮幸。能為您提供這樣舒適便捷的住宿環境,是我們的追求。但對於沒能提供實用的公園地圖,以及早餐種類乏味的問題,我們向您致以最誠摯的歉意。
mrdaniyyel
Superior Single Room
Stayed in Nov 2024
Travel with friends
12 review
9.0/10
Great
Posted on Dec 27, 2024
A hidden gem. The hotel was spotless and the rooms were massive. Breakfast selection was sufficient and very tasty. Very close to the Zhangjiajie National Forest Park gate.
Response from Property: Dear guest, We are extremely delighted to hear that you consider our hotel a "hidden gem"! Thank you so much for your wonderful review. We take great pride in maintaining the cleanliness of our hotel, and we're glad that our efforts paid off as you found it spotless. It's also wonderful to know that you were impressed with the size of our rooms. We strive to provide our guests with spacious and comfortable accommodation for a truly relaxing stay. We're happy that our breakfast selection met your expectations both in terms of sufficiency and taste. Our team works hard to offer a variety of delicious options to start your day right. Moreover, we're pleased that our hotel's proximity to the Zhangjiajie National Forest Park gate was convenient for you. It's one of our advantages that allows our guests to easily explore the beautiful natural scenery.We sincerely hope that you'll choose to stay with us again on your next visit to Zhangjiajie. We look forward to welcoming you back and providing you with another excellent experience. Best regards,尊敬的客人: 尊敬的客人:得知您将我们酒店视为“隐藏的宝石”,我们倍感欣喜!非常感谢您的精彩评价。 我们一直极为重视酒店的清洁卫生,您觉得酒店一尘不染,这表明我们的努力卓有成效。同样令我们开心的是,房间的宽敞程度给您留下了深刻印象。我们致力于为客人提供宽敞舒适的住宿环境,让您能真正放松身心。很高兴早餐无论是种类的丰富度还是口味,都符合您的期待。我们的团队竭尽全力提供各式各样的美味选择,只为让您开启美好的一天。此外,酒店离张家界国家森林公园大门很近,为您带来便利,对此我们也深感欣慰。这是我们的一大优势,能让客人轻松游览美丽的自然风光。衷心希望您下次再来张家界时,依然选择入住我们酒店。期待您的再次光临,为您提供又一次卓越的体验。 诚挚问候,
Abd_fm2
Standard Room
Stayed in Mar 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 22, 2025
It was really nice hotel specially the staff
Response from Property: Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay, especially the service from our staff. Their dedication to making guests feel welcome means a lot to us. Your feedback motivates us to keep improving, and we hope to welcome you back soon for another wonderful experience. Wishing you all the best!
Guest User
Superior Standard Room
Stayed in Jul 2024
Family
2 review
10.0/10
Outstanding
Posted on Sep 18, 2024
Overall, my family enjoyed the stay. It is well located, and it is clean. The restaurant is great. But like many hotels in China, there is some bad smell coming out the water pipe.
Response from Property: Dear guest,Thank you very much for your positive feedback on our hotel. We are delighted to hear that your family enjoyed the stay.We are glad that you found our hotel well located and clean, and that you liked our restaurant. Regarding the issue of the bad smell coming from the water pipe, we apologize for the inconvenience it may have caused. We will immediately investigate the problem and take appropriate measures to solve it. We strive to provide a comfortable and pleasant environment for all our guests.We look forward to welcoming you and your family again in the future. Best regards,
Chee Kang
Single Room
Stayed in Jul 2024
Family
23 review
10.0/10
Outstanding
Posted on Sep 5, 2024
Very clean and newly renovated. Spacious room. Short walk to the Wulingyuan entrance. Very helpful staff.
Response from Property: Thank you for your kind words! We are glad to hear that you enjoyed your stay. Our team always tries to provide the best service possible. We hope to see you again soon.
Toni
Standard Room
Stayed in Feb 2025
Travel with friends
67 review
10.0/10
Outstanding
Posted on Mar 25, 2025
Solid 4 star hotel. Room is nice and clean
Response from Property: 感謝您留意到我們客房的整潔!客房團隊一直秉持着“一客一換,深度清潔”的原則,連角落都不會放過。盼您常來!
Guest User
Standard Room
Stayed in Mar 2025
Couples
5 review
10.0/10
Outstanding
Posted on Apr 28, 2025
The hotel is very clean and the yard is very large. It is convenient to park and walk to the east gate in a few minutes. The front desk service is very good. No matter what you ask, they are very patient to answer. They also upgraded us to a balcony twin room for free. It is very convenient to dry clothes. It is also very comfortable to sit on the balcony and drink tea and look at the scenery in the yard. There are both Chinese and Western breakfasts. Beef rice noodles and pig intestine rice noodles are especially recommended.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time to share this heartwarming review! We are honored to see that you approve of every detail of the hotel, from the clean environment, spacious courtyard to the convenient location! The front desk partners can solve your problems with enthusiastic service and add surprises to your journey, which is what we have been pursuing. We are very happy to know that the balcony room brings you a pleasant rest time and the special rice noodles in the breakfast are also loved by you! Your recommendation is the greatest encouragement to us. We look forward to continuing to use caring service and delicious breakfast to create an unforgettable travel experience for you when we meet next time! I wish you a happy life and all the best!
Guest User
Superior Single Room
Stayed in Mar 2025
Couples
2 review
9.0/10
Great
Posted on Apr 27, 2025
The room is spacious, comfortable, clean, and quiet, and the bathroom is also very nice. The location is very good, just a 10-minute walk from the park gate. Breakfast has few Western options, but we still had a good breakfast with bread, eggs, jam, and some sweets. The reception desk doesn't speak any English, and communication isn't fluid; we only managed to resolve some questions using a translator. They also don't offer any help or recommendations for the park, and there's no map, which was a major drawback. But overall, it was a good experience; I'd say the location and cleanliness of the room were the best.
Original TextTranslated by Google
Response from Property: 尊敬的客人:非常感謝您選擇入住我們酒店,並用心留下如此細緻的點評! 關於您的肯定:客房的寬敞整潔、安靜氛圍以及步行即達公園的地理位置能讓您滿意,我們倍感榮幸!這正是我們努力為每位客人打造的「便捷休憩之所」。 關於您的建議: - 早餐體驗:我們已記錄您關於西式餐品選擇的反饋,後續會逐步豐富麪包、穀物等選項,兼顧多元口味需求。 - 溝通與服務:前台團隊正在加強英語培訓,並會在接待處備好景區地圖及遊覽小貼士,確保訊息傳遞更順暢。您提到的翻譯溝通問題,我們也會優化應急溝通工具,減少交流障礙。 您的每一條建議都是我們成長的「指南針」,很高興此次體驗仍有亮點讓您認可。期待未來能以更貼心的服務,為您的旅程增添更多美好回憶!祝您一切順利~
Guest User
Standard Room
Stayed in Mar 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 23, 2025
The room is super nice and very cost-effective. This standard would cost about one thousand dollars in our local area, but this hotel is less than 500 during the peak tourist season. It is really worth it. The front desk service is super satisfactory. The environment is very quiet. It is near the east gate of Zhangjiajie, which is unexpectedly comfortable.
Original TextTranslated by Google
Response from Property: 尊敬的客人:非常感謝您選擇入住並留下如此暖心的評價!您對房間品質、性價比的認可,以及對前台服務和幽靜環境的喜愛,讓我們深感榮幸~地處張家界東門,能為您在旺季中提供一隅安逸之所,是我們最開心的事!我們始終相信,真誠服務與高性價比是連接彼此的橋樑,很慶幸這份用心被您看見~期待未來能繼續為您的旅程增添温暖,祝您萬事勝意,常與美好相伴!
Guest User
Single Room
Stayed in Mar 2025
Family
2 review
10.0/10
Outstanding
Posted on Apr 18, 2025
1. Walk to the right from the hotel for about seven or eight minutes and you will reach the scenic spot landmark gate, which is very convenient and not too noisy. 2. The hotel is relatively new, with complete facilities, especially the details are in place. There are clothes drying racks and leisure chairs on the balcony. The door to the balcony has a sliding mosquito-proof curtain. You don't need to turn on the air conditioner at night, and the air is fresh all night. 3. The water pressure is strong, and the shower is comfortable. There is no sudden change in temperature. 4. The breakfast is quite rich. A very satisfactory experience. I will choose to stay here again when I bring my family here in the future.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay in our hotel and taking the time to share such a detailed and good review! We are honored by your recognition, and the efforts of all staff have the warmest response! We are sincerely happy to provide you with a convenient location, comfortable facilities and thoughtful details! The scenic spot is close yet quiet and pleasant. The leisure corner on the balcony, the mosquito-proof design, and the refreshing bathing experience are all ideal travel scenes we hope to create for guests. Knowing that you are also satisfied with the breakfast, it has given us the motivation to continue to improve! Looking forward to meeting you and your family again next time! Whether it is a travel vacation or a daily rest, we are always here to protect the beauty of every journey with quality and sincerity! I wish you a happy life and all the best!
Anonymous User
Single Room
Stayed in Mar 2025
Family
42 review
10.0/10
Outstanding
Posted on Apr 17, 2025
The hotel is very close to the Wulingyuan landmark gate, and it only takes a few minutes to walk there. The room is spacious and quiet, the quilt and mattress are very comfortable, and it is cleaned very well every day. The girl at the front desk, Yang Siqing, is very enthusiastic and patiently introduced us how to play in the scenic area. She is polite and sincere to others. It is a very pleasant stay experience😊
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your praise! We feel very fulfilled if you are satisfied! We are honored to add color to your journey with the convenient location near the landmark gate, clean and comfortable guest rooms, and Xiaoqing's enthusiastic and professional service. We look forward to meeting you again among the mountains and rivers!
Guest User
Standard Room
Stayed in Mar 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on Apr 16, 2025
I brought my family to Zhangjiajie. At first, I was very satisfied with the location of the hotel. After checking in, I found that the hotel was really good and the standardization was very good. I often saw the cleaning staff working hard to clean. The service attitude of the front desk staff was also very good. They answered all questions and helped deliver takeout. It is really a treasure hotel. I recommend it.
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您的高度評價與推薦!能讓您和家人在張家界之行中滿意我們的位置和服務,是我們最大的榮幸。我們一直努力踐行標準化管理,清潔團隊全力保持環境整潔,前台夥伴也時刻準備為客人排憂解難。您的認可對我們意義重大,期待您和家人的再次光臨,我們一定為您準備更温馨的住宿體驗!
melody117
Standard Room
Stayed in Mar 2025
Family
6 review
10.0/10
Outstanding
Posted on Apr 15, 2025
I chose this hotel when I was visiting Wulingyuan. The location is great. It is about 10 minutes' walk from the East Gate of the landmark gate and less than 10 minutes' walk from the charming Xiangxi. The hotel environment is comfortable and clean. It is very quiet and has good sound insulation. The room is fully equipped. The hotel is newly renovated, so everything is new. There are many breakfast options. Several local restaurants near the hotel are also delicious! Recommended!
Original TextTranslated by Google
Response from Property: 尊貴的客人,非常感謝您的高度評價與熱情推薦!能在您的張家界武陵源之旅中,憑藉優越的地理位置、舒適整潔的環境、齊全的房間設施和豐富的早餐,為您提供便利與優質體驗,我們深感榮幸。我們用心籌備每一處細節,就是希望像您這樣的旅人能在這找到安心與舒適。期待您再次光臨,願未來的每一次相遇,都能帶給您更多美好!
fangtou
Standard Room
Stayed in Mar 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 15, 2025
The room is simple and generous, the room is large, and the decoration style looks comfortable. The quality of the bedding is good, the quality of the toiletries, and the quality of the tissues are also good. They are all branded. The air is good. The room is very quiet. I upgraded to a twin room with a balcony for free, which is very convenient for drying clothes. The lobby is spacious and bright, and the marble looks spacious and bright. Although there are not so many breakfast varieties, the quality is good and sufficient. There are both Chinese and Western food, which is good. The hotel is in a good location, and the way out is a direct walk to the east gate for a few minutes. The scenery of the stream in front of the door is also good, and it is very comfortable to walk in and out at night. The room fee is 400, which is more cost-effective than the 500 booked in other hotels. There are many Korean tourists. I will recommend it to my friends.
Original TextTranslated by Google
Response from Property:  親愛的客人,讀了您的點評,我們心裏滿是感動!萬分感謝您細緻又暖心的好評!為您打造高性價比的優質入住體驗,是我們一直努力的方向。免費升級房型衹是想給您帶來更多小驚喜。從房間佈置、用品挑選,到早餐品質、周邊環境,能得到您全方位的認可,我們無比榮幸。您的推薦是對我們最大的鼓勵,期待您和朋友再次光臨,我們一定準備更貼心的服務!
Guest User
Standard Room
Stayed in Mar 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 5, 2025
The hotel is very close to the east gate of Wulingyuan. The hotel is large, clean and sanitary overall, with a beautiful environment. It is especially quiet at night. There is a large parking lot inside, which makes parking very convenient.
Original TextTranslated by Google
Response from Property: 感謝您選擇我們酒店,並對此次入住體驗給出如此高的評價!得知我們酒店距離武陵源東門近,為您的出行帶來便利,且在酒店規模、衞生、環境以及停車服務方面,都滿足了您的需求,我們由衷地高興。酒店一直致力於為每一位客人打造乾淨、舒適、靜謐的入住環境,您的認可對我們而言,是極大的鼓勵,激勵我們持續提升服務品質。