Osley Hotel (Yulin Pedestrian Street Computer City Branch)

Osley Hotel (Yulin Pedestrian Street Computer City Branch) Reviews

Osley Hotel (Yulin Pedestrian Street Computer City Branch)

288 Renmin Middle Road, Yuzhou District, Yulin, Guangxi, ChinaSee Hotel Details
Osley Hotel (Yulin Pedestrian Street Computer City Branch)
Osley Hotel (Yulin Pedestrian Street Computer City Branch)Osley Hotel (Yulin Pedestrian Street Computer City Branch)Osley Hotel (Yulin Pedestrian Street Computer City Branch)
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Guest Reviews

9.6/10
Excellent
1288 review
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(1288)
Positive reviews(1268)
Reviews with photos/video(267)
Classy environment(127)
Delicious breakfast(76)
Friendly front desk staff(57)
Many amenities(43)
Easy to get around(25)
Good sound insulation(20)
Located downtown(10)
Awesome gym(3)
Negative reviews(20)
Guest User
Business Queen Room
Stayed in Jun 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Jul 22, 2024
Very good
Response from Property: 尊敬的賓客:您好!非常感謝您對酒店的支持和各方面的認可，我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗，看到您的滿意和肯定，我們真的是非常的感動，我們會繼續努力時刻準備着您隨時回來。
_WeChat21910****
Executive Suite
Stayed in Aug 2024
Business traveler
14 review
2.5/10
Posted on Oct 2, 2024
The room was very unhygienic. I even found a cockroach in the water cup and then it ran to the floor. . . . . . Hope the hygiene can be improved
Original TextTranslated by Google
Response from Property: Dear, seeing your comments, we are very sad that we could not give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the hotel's continuous improvement. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are constantly working hard to improve the hotel. We at the hotel will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.
_CFT010000002052****
Business Queen Room
Stayed in Nov 2024
Business traveler
10 review
2.0/10
Posted on Feb 19, 2025
Poor hygiene, poor service, I have stayed here many times since its opening until this year, but I will not go there again
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share your experience of staying in our hotel. We apologize for the hygiene and service attitude issues you encountered during your stay. You booked an elegant single room with a 1.35-meter bed. You were informed of the room size when you checked in. You requested an upgrade, and you need to pay the price difference for the upgrade. When you checked into the elegant single room, you reported that the room had an odor. The housekeeping staff immediately ventilated and sanitized it, but no odor was found. Each guest has a different sense of smell. We will continue to work hard to improve every detail and look forward to your next visit.
Zhiguan&nuli
Deluxe Queen Room
Stayed in Oct 2024
Other
20 review
2.0/10
Posted on Nov 19, 2024
Not satisfied with the room, which is 25 to 30 square meters, but only a few square meters when we arrived, and the bathroom is smelly.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share your experience of staying in our hotel. We apologize for the problems you encountered during your stay. Our deluxe king-size rooms are 30 square meters in size, and the sanitation is reasonably arranged. We will continue to work hard to improve every detail and look forward to your next visit.
M428496****
Superior Queen Room
Stayed in Feb 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Mar 16, 2024
The hotel environment is comfortable, the newly renovated rooms are large and very clean. I choose this hotel every time I come to Yulin. The lobby manager is very friendly and the service is very considerate. I will continue to choose this hotel next time!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Anonymous User
Business Queen Room
Stayed in Feb 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 15, 2024
The hotel room is well ventilated and comfortable to live in. It deserves five-star praise
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy to know from your message that Osley has left you such a good impression. I hope you can continue to pay attention to Osley Hotel in the future and tell us more about your feelings and experiences when you stay in the future. I warmly look forward to your visit again!
M620825****
Deluxe Queen Room
Stayed in Jan 2024
Couple
7 review
10/10
Outstanding
Posted on Feb 25, 2024
Facilities: The facilities are complete, the environment is very good, and the elevator is card-swipe. Hygiene: Clean and hygienic, the bed looks spotless. Environment: Great, close to the pedestrian street, convenient transportation. Service: The service is very good, the front desk and the cleaning lady are very polite.
Original TextTranslated by Google
Response from Property: Dear customers, thank you very much for your support. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to seeing you again and we will serve you wholeheartedly!
FrankD
Memory Foam Twin Room
Stayed in Jan 2024
Business traveler
114 review
10/10
Outstanding
Posted on Feb 5, 2024
First of all, I would like to praise the front desk of the store. They extended my stay by one and a half hours for free. The overall service and cleanliness have caught up with many big cities. I will stay at their place when I go on business trips in the future. There is also a washing machine and dryer. The service concept of this boss is absolutely great. I wish his business will prosper for a long time!
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6/12
Response from Property: Dear guests! Thank you for your encouragement and recommendation of Oshilai Hotel! Gold medals and silver medals are not as good as your praise, gold cups and silver cups are not as good as your reputation. We will not let you down! I wish you all the best!
Yili
Queen Room With Memory Foam Mattress
Stayed in Dec 2023
Couple
21 review
10/10
Outstanding
Posted on Feb 4, 2024
The room is clean and tidy, with complete facilities. It is well-kept and looks pleasing to the eye. The hotel environment is very good, the room is large, the bedding looks very clean, the service is great, and the front desk is also polite.
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6/8
Response from Property: My dearest friends, our dream has kept us motivated and enabled us to come this far. Your praise and affirmation of the hotel are the best encouragement for us on our way forward. Don’t worry, we will continue to go all out and do our best!
Liangdaxiansheng
Memory Foam Twin Room
Stayed in Dec 2023
Family
50 review
9.0/10
Great
Posted on Jan 24, 2024
The room is big enough, the layout is good, the breakfast tastes good, and the environment is very good. However, the bathroom in Room 901 has a strong odor, which is very uncomfortable. I hope the cause can be found and fixed, otherwise the guests who stay later will also complain.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing our hotel and for your valuable suggestions. We will strengthen the service awareness training of our employees and look forward to your visit again. We will provide you with better service!
M663625****
Business Queen Room
Stayed in Dec 2023
Business traveler
1 review
10/10
Outstanding
Posted on Jan 18, 2024
Very comfortable, the hair dryer is great, the shower gel and shampoo are very fragrant and comfortable, the hot water pressure is strong and the bath is very comfortable, the towels and bath towels are clean and hygienic, the slippers are very convenient, and the high-definition TV is great.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at our hotel and sharing your experience. We are glad that you have recognized every aspect of the hotel. Through your meticulous description, I can feel the happiness that this journey has brought you. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Anonymous User
Superior Queen Room
Stayed in Dec 2023
Family
1 review
10/10
Outstanding
Posted on Jan 18, 2024
The room is clean and tidy, and the service attitude is very good! There is a laundry room and a gym, which is very convenient. Five-star praise
Original TextTranslated by Google
Response from Property: Dear guests! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
M663645****
Business Queen Room
Stayed in Dec 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 17, 2024
The service attitude of the lady at the front desk is very good, the environment is also very good, and the breakfast is very nutritious. In a word, I am satisfied, very satisfied.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your support! I wish you a safe and happy life!
M492275****
Superior Queen Room
Stayed in Dec 2023
Family
1 review
9.5/10
Amazing
Posted on Jan 15, 2024
The hotel has a beautiful environment, is clean and tidy, has good service, is convenient to access and park, and is close to the pedestrian street, making shopping very convenient.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for taking the time to give us your affirmation. Your satisfaction is our unremitting pursuit. We look forward to your visit again and wish you and your family good health and happiness every day!
M698006****
Business Queen Room
Stayed in Jun 2024
Business traveler
44 review
2.0/10
Posted on Aug 2, 2024
Still under construction in the early morning, and can't sleep until 4 o'clock; called to check out at 12 o'clock, ***! When I went downstairs, the front desk clerk gave me a cold look; when I went to apply for reimbursement, I found that the invoice was typed incorrectly! ! ! **** **** ****.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, first of all, I would like to express my deep apologies for all the inconveniences you have encountered. We hope you can understand and correct any omissions that occurred during the process of serving you. The exterior wall was being renovated at that time and it was indeed a bit noisy. I'm sorry to disturb my husband's rest. But we usually urge guests to check out around 13:30. I saw that your check-out time was around 15:00. We have issued the invoice to you and asked you to check it. You can go back and check the surveillance to see what happened when the front desk gave you a cold look. We are very sad that we could not give you a satisfactory check-in experience, which is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We will continue to work hard to improve every detail and look forward to your next visit.