SOTETSU HOTELS THE SPLAISIR YOKOHAMA Reviews

Response from Property: Thank you for sharing your wonderful experience! I'm glad to hear that you enjoyed your stay in the Superior Double Room and found it spacious, comfortable, and well-maintained. It's great to know that the hotel staff were helpful and made you feel welcome. The modern interior design sounds lovely as well! If you decide to return, I hope you have another fantastic stay.Sotetsu Hotels The Splaisir Yokohama

Response from Property: Thank you very much for your wonderful review.We’re delighted to hear that you enjoyed our hotel’s convenient location, the cleanliness of our facilities, and especially our breakfast selection. It’s always rewarding to know that our guests had a pleasant experience and found our offerings to their satisfaction.We truly appreciate your kind words and hope to have the pleasure of welcoming you back on your next visit to Yokohama.Sotetsu Hotels THE SPLAISIR YOKOHAMA front desk

Response from Property: Thank you very much for staying with us.We are truly grateful for your kind words regarding our location, the comfort of our rooms, and the service provided by our staff. Your feedback has been shared with the entire team, and we are all delighted to hear that you had a pleasant stay.Our hotel is highly regarded by many guests for its excellent access to public transportation such as trains and buses, as well as the convenient walkway through the “NEWoMan” shopping mall, which allows guests to reach us without being exposed to the weather.We are also pleased to know that you found your room clean and comfortable.It is a great honor to have contributed to a memorable stay in Yokohama.We sincerely look forward to welcoming you again in the future.Best regards,SOTETSU HOTELS THE SPLAISIR YOKOHAMA Front Desk Staff

Response from Property: Thank you very much for staying at Sotetsu Hotels The Splaisir Yokohama.We are very pleased to hear your compliments about our location and facilities.As stipulated in our hotel's Accommodation Agreement, we clean the rooms once every fourth night to maintain a hygienic environment, even if we receive a guest's request that cleaning is not required.We appreciate your understanding.We hope you will choose our hotel again when you visit Yokohama.Thank you for taking time out of your busy schedule to write this review.Sotetsu Hotels The Splaisir Yokohama　Front Desk

Response from Property: Thank you so much for your kind words! We're thrilled to hear that you found our hotel, Sotetsu Hotels The Splaisir Yokohama, to be exceptionally clean and in a perfect location. It’s always our goal to provide a comfortable and convenient stay for our guests, and we’re so glad we were able to meet your expectations. We look forward to welcoming you back in the future!

Response from Property: Thank you very much for choosing to stay at our hotel from among many hotels.We hope you had a relaxing stay with us.We are very happy to hear that you praised us as ‘'the best hotel’'.Your kind words are the driving force for us to continue to provide you with services that will satisfy you.We look forward to seeing you again!Thank you for your contribution.Sotetsu Hotels The SplaisirYokohama Reception

Response from Property: Thank you very much for staying at Sotetsu Hotels The Splaisir Yokohama. We are delighted to hear that you had a pleasant stay with us. The hotel is smoothly accessible via a connecting passageway from Yokohama Station, making it very popular even with guests coming to Yokohama for the first time.We will continue to strive to provide a comfortable space.Thank you very much for taking time out of your busy schedule to write this review. Sotetsu Hotels The Splaisir Yokohama FrontDesk

Response from Property: Thank you very much for staying at Sotetsu Hotels The Splaisir Yokohama.We are very pleased to hear that you had a comfortable stay. Our hotel is connected to Yokohama Station by a walkway, which many guests appreciate as it allows them to enjoy shopping and dining without having to go far from the hotel. We will continue to strive to provide a comfortable space, so please consider staying with us again when you visit Yokohama. Thank you for taking the time to provide your valuable review.Sotetsu Hotels The Splaisir Yokohama Front Desk

Response from Property: Thank you very much for choosing to stay at Sotetsu Hotels The Splaisir Yokohama, and for taking the time to share your kind feedback.We are delighted to hear that you enjoyed our convenient location and found our facilities to be clean and comfortable. It's also wonderful to know that our team was able to provide you with efficient and friendly service — your compliments mean a great deal to us.We hope to welcome you back again on your next visit to Yokohama. Thank you once again for your support.Sotetsu Hotels The Splaisir Yokohama Front Desk

Response from Property: Thank you very much for choosing our hotel.We are very honored to receive compliments from our guests on our great location.We will continue to strive to improve our services in the future.Thank you very much for your valuable contribution.We sincerely look forward to welcoming you again.Sotetsu Hotels The Splaisir YokohamaFront Desk　

Response from Property: Thank you very much for staying at Sotetsu Hotels The Splaisir Yokohama.We are pleased to receive your very high evaluation.Thank you for your understanding regarding the self check-in procedure.In order to make the procedure smoother for more of our guests, we often ask our guests to complete the procedure themselves at the self check-in machine.As you mentioned, our front desk staff is always available to assist you. We are very happy to hear that you enjoyed your meal at THE CITY BAKERY located in the lobby.Breakfast at Suju Dining, our breakfast restaurant, has also been well received by many of our guests.If you have a chance to visit our hotel again, we hope you will enjoy our breakfast at Suju Dining.We look forward to seeing you again.Thank you for taking the time to write this review.Sotetsu Hotels The Splaisir Yokohama　Front Desk

Response from Property: Thank you for choosing to stay at our hotel and for taking the time to share your valuable feedback.　We are glad to hear that you found the washer and dryer convenient after your morning exercise, and that you enjoyed our well-maintained fitness room. However, we are sorry to learn that the price of our breakfast did not meet your expectations. We appreciate your comments and will take them into consideration as we strive to improve our services. We look forward to welcoming you back in the future.Sotetsu Hotels The Splaisir Yokohama　Front Desk

Response from Property: Thank you very much for staying at the Sotetsu Hotels The Splaisir Yokohama. We would also like to thank you from the bottom of our hearts for your highly positive review. We are very pleased to hear your compliments about the smooth check-in and check-out process, as well as the response of our cleaning staff. We are glad to hear that you were satisfied with the nearby supermarkets and restaurants. We will continue to strive to provide services that satisfy our guests, and we look forward to having you stay with us again next time you visit Yokohama.

Response from Property: Thank you very much for staying at Sotetsu Hotels The Splaisir Yokohama.We are pleased to receive your compliments about our rooms.All of us will continue to make every effort to provide you with hospitality that exceeds our prices.It is our pleasure to hear that you will choose our hotel again when you come to Yokohama.We look forward to seeing you again.Thank you for taking time out of your busy schedule to write this review.Sotetsu Hotels The Splaisir Yokohama　Front Desk