Fu-Hsiang Hotel Reviews

Response from Property: 貴賓您好，感謝您的入住及5星好評，很高興您能帶著愉悅的心情享受這趟旅行而我們也參與其中，這是我們無比的榮幸。我們將持續努力追求提供更好的住宿體驗，期待您再次光臨並祝您順心。富翔飯店 團隊 敬上

Response from Property: Dear Guest,Regarding the part you mentioned about "the location is a bit far away from the train station"It may be because the navigation map takes you on a long detour.In fact, the distance between FuHsiang Hotel and Yilan Railway Station (back station) is only about 500-600 meters, and the walking time is about 5-7 minutes.The bus terminal is only 300 meters away.If you visit us again in the future, we suggest you ask our service staff for relevant information.We will work harder to provide better service.And accelerate the pace of equipment updates.Looking forward to seeing you againWish you the bestSincerely, FuHsiang Hotel Team

Response from Property: Thank you very much for your love. Your full score comments and responses have given us great encouragement!We will also continue to work hard to improve ourselves and provide a better accommodation service experience.Thank you again and welcome to visit Fu Hsiang again.Wish you the bestSincerely, Fu Hsiang Hotel Team

Response from Property: Hello distinguished guests,Thank you very much for staying at Fuxiang and giving us a perfect review. There is nothing more touching than your perfect encouragement!And thank you again for sharing your stay experienceWe sincerely welcome you to choose to stay at Fu hsiang again next time you visit YilanWe will continue to strive for better service quality.Thanks again and wish you the bestSincerely, Fu hsiang Hotel Team

Response from Property: Thank you for staying at FuHsiang and responding to your review,Your response is of great help to us,We will work harder to provide better services.We know that although we work very hard, we still cannot meet the needs of all VIPs, but we will still do our best to provide the best service quality and constantly update service facilities.Looking forward to our distinguished guests visiting againI wish you good luck and peace.Sincerely, FuHsiang Hotel Team

Response from Property: Hello dear guest,Thank you very much for staying in Fuxiang and giving us very helpful and specific opinions,Your response helps us a lot,We will work harder to provide better service.We know that although we work very hard to serve, we still cannot meet the needs of all VIPs, but we will still try our best to provide the best service quality, and constantly update and improve our services and facilities.Looking forward to visiting againI wish you a happy and safe family.Sincerely, Fu Hsiang Hotel Team

Response from Property: Thank you for staying in Fuxiang and commenting and responding, Your affirmation and response are of great help to us, We will work harder to provide better service. We know that although we work very hard to serve, we still cannot meet the needs of all VIPs, but we will still try our best to provide the best service quality and constantly update service facilities. Looking forward to visiting again I wish you the best of luck. Sincerely, Fuxiang Hotel Team

Response from Property: Dear guest, thank you for your stay, review and valuable feedback. Regarding the missing hair in the bathroom you mentioned, we will immediately inform the relevant service staff to make improvements and prevent similar situations from happening again. As for the update of service facilities, we are gradually improving according to the planned schedule... However, although the opinion you mentioned that "the breakfast is terrible" is not specific, we will still try to improve the service quality as much as possible in the areas that can be improved. Thank you for your feedback and thank you for tolerating our shortcomings. We also thank you for your willingness to share your experience of your stay with us after you check out. We will pay more attention to every detail and continue to improve ourselves to live up to the expectations of our guests. We look forward to seeing you again. Wish you peace and happiness. Sincerely, Fuxiang Hotel Team

Response from Property: Dear guest, thank you very much for staying at Fuxiang and giving us a 5-star review. Thank you for sharing your experience. We sincerely welcome you to choose Fuxiang again when you visit Yilan next time. We will continue to strive for better service quality. We will immediately include your valuable feedback and use it as an important reference for future improvements. Thank you again and wish you a happy stay. Sincerely, Fuxiang Hotel Team

Response from Property: Dear distinguished guest: Thank you very much for staying at Fuxiang and sharing your accommodation experience through the CTrip platform, and giving us the highest praise and encouragement! We are honored to receive such comprehensive and detailed praise from you. Your feedback has brought full confidence and morale to all colleagues at Fuxiang, from top to bottom. We will try our best to do better. We will work harder to improve management and continuously update facilities in order to provide visiting guests with a more perfect experience. Thank you again for your praise, and you are very welcome to visit again and enjoy a happy and pleasant time. I wish you good health and vitality. Sincerely, the Yilan Fuxiang Hotel team

Response from Property: Dear guest, thank you very much for staying at Fuxiang and giving us your review feedback. Thank you for sharing your experience. We sincerely welcome you to choose Fuxiang again when you visit Yilan next time. We will continue to strive for better service quality. Thank you again and wish you a happy Fuxiang Hotel Team

Response from Property: Dear guest, thank you so much for your stay and your high-scoring review. Your simple and clear praise and full-score review are very encouraging to our colleagues. We know we can do better, and we firmly believe that we must continue to strive for better. Thank you again for your praise. We will continue to work hard to continuously pursue better service quality. I wish you good health and vitality. Sincerely, the Fuxiang Hotel team

Response from Property: 非常感謝您給予我們90分的評價，並且詳細分享您的住宿體驗！🙏我們很高興您滿意房間的整潔度與早餐的豐富度，也感謝您對腳踏車服務的提醒說明，這對其他旅客也是很實用的資訊。針對您提到的隔音與廁所空氣循環問題，我們會轉達給相關單位，並積極評估改善方式，提供更舒適的環境。再次感謝您的寶貴意見與肯定，期待下次有機會再為您服務！🚲🌞富翔飯店 團隊 敬上

Response from Property: Dear guest, thank you for your comments and feedback. Your comments are of great help to us. We will try to improve the service attitude of our staff immediately. If we are unable to provide you with extra pillows as requested, we will immediately investigate the issue and prevent similar situations from happening again. We will also work harder to provide better service. We welcome you to visit us again and wish you happiness and peace to your family. Sincerely, Fu Xiang Hotel Team