Rezen Hotel (Xinxiang Municipal Government East Railway Station)

Rezen Hotel (Xinxiang Municipal Government East Railway Station) Reviews

Rezen Hotel (Xinxiang Municipal Government East Railway Station)

Muye District, Xinxiang, Henan, China, Muye District, Xinxiang, Henan, ChinaSee Hotel Details
Rezen Hotel (Xinxiang Municipal Government East Railway Station)
Rezen Hotel (Xinxiang Municipal Government East Railway Station)Rezen Hotel (Xinxiang Municipal Government East Railway Station)Rezen Hotel (Xinxiang Municipal Government East Railway Station)
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1 night

Guest Reviews

9.5/10
Outstanding
1349 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.5
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All reviews(1349)
Positive reviews(1332)
Reviews with photos/video(737)
Friendly front desk staff(241)
Delicious breakfast(94)
Offers pick-up/drop-offs(55)
Perfect for business trips(49)
Close to train station(41)
Stayed multiple times(18)
Tasty coffee(17)
Awesome gym(8)
Negative reviews(17)
king of travels
Superior Queen Room
Stayed in Aug 2024
Traveling with friends
192 review
10/10
Outstanding
Posted on Oct 10, 2024
More than perfect hotel.. Staff freindly room very nice.. But hotel very nice i love ut i sleep well
Response from Property: 【全屋智能-尊享零壓深睡眠】尊敬的賓客,您好!非常感謝您選擇入住新鄉麗呈酒店。同時也感謝您對我們服務的認可,您的滿意給予了我們很大的鼓勵。我們將繼續努力,為您及更多客人提供更優質和更温暖的服務。誠摯期待您和家人、朋友的到來!祝您生活愉快!
Jiayoutianxia
Superior Queen Room
Stayed in Sep 2025
Business traveler
5 review
10/10
Outstanding
Posted on Oct 16, 2025
Xiao Zhao at the front desk was very friendly and welcoming, providing excellent service. I accidentally missed ordering breakfast, but the front desk proactively delivered some. The breakfast selection was also quite good. The room was clean and tidy, the bathroom had stable and ample water pressure, and the heated toilet made for a very pleasant experience. Highly recommended.
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Response from Property: Dear Guest: Greetings! Your satisfaction is our greatest motivation, and your encouragement is the source of our energy. We hope our warm and welcoming service will bring you a supreme service experience. Xinxiang East Railway Station Municipal Government Licheng Hotel looks forward to meeting you again and creating more wonderful moments together.
M2csf2ryn****
Superior Queen Room
Stayed in Aug 2025
Booked for others
1 review
10/10
Outstanding
Posted on Sep 28, 2025
My home is in Xinxiang, and I booked this room for family members who live elsewhere. The stay was excellent. My family members are older and had some trouble figuring things out, but the front desk and housekeeping staff were very helpful and assisted them. Thumbs up! My family also said the spicy soup for breakfast was quite delicious.
Original TextTranslated by Google
Response from Property: Your positive feedback is a great honor for us. We will continue to strive to create an even more perfect accommodation experience for you, making you feel the warmth and comfort of home during your travels. Xinxiang East Railway Station Municipal Government Licheng Hotel looks forward to meeting you again and creating more wonderful moments together.
M314167****
Superior Queen Room
Stayed in Jun 2025
Business traveler
3 review
10/10
Outstanding
Posted on Jul 18, 2025
My business trip to Xinxiang Licheng Hotel was a truly exceptional experience, exceeding all expectations. I have to give it a thumbs up! From the moment I stepped into the lobby, I could sense the professionalism and hospitality of the staff. Check-in was efficient and quick. The front desk attendant, Ms. Yan, was incredibly attentive and provided helpful reminders about nearby business amenities, which was incredibly helpful for us business travelers. The room was clean and tidy, with a well-organized layout. The work area was spacious and bright, with comfortable lighting and desk and chair heights, making for incredibly efficient work. The bedding was soft and comfortable, allowing me to sink into a deep sleep after a tiring day, restoring my energy for the next day. The breakfast was plentiful, featuring both local specialties and classic fare, and the flavors were excellent, providing a quick way to recharge for the day. The hotel's location is also convenient, offering easy access to the business district and client companies, and is surrounded by numerous transportation and dining options. Overall, I couldn't fault the facilities or the service. I'll definitely choose this hotel again on my next business trip to Xinxiang! Highly recommended to anyone traveling for business.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!
Guchengyemei
Executive City-view Twin Room
Stayed in Jan 2025
Traveling with friends
15 review
2.0/10
Posted on Feb 2, 2025
The check-in experience is very bad. If you have this money, you can stay in Atour instead. It's over 100 yuan and you won't suffer such a humiliation. First, we asked in advance if we could check in together. The front desk said yes and told us what room type was next to it. The next day, we ordered and asked to check in together. We agreed. We were still separated on the left and right when we checked in at night. To put it separately, the day shift front desk informed that there were no rooms and they needed to wait for the guests to check out. The guests checked out at 3 pm. I think your practice is sacrificing the rights of the guests to stay the next day. Why do this when there are not so many rooms? Of course I understand the Spring Festival, but why should I empathize with the boss? He was also very responsible during the day. Someone told me in advance that he was not available to answer the phone. I saw two call records. He was very responsible. I asked the front desk if they could help me find a parking space. After turning around for a few times and not finding one, I could have refused, but why was their attitude so tough? The front desk service attitude is very poor. The question is, there is no security? According to national requirements, public places like this need to be equipped with security guards, right? I don’t know what the relevant departments are doing. I was scratched when I parked on the side of the road. I was speechless. The room is OK, quite big. The executive twin bed is the same size as my superior king bed. I suggest you just book the superior king bed, which will save you 100 RMB. The room is simply decorated and the space is reasonably used. I like it very much. The price-performance ratio is very high. I stayed in a superior double bed for a medical examination.
Original TextTranslated by Google
Response from Property: [Whole house intelligence - enjoy zero pressure deep sleep] Dear guest: Hello, thank you for staying at Xinxiang High-speed Railway East Station Municipal Government Licheng Hotel and your comments on the hotel. Thank you for your criticism and supervision of us. Providing a warm and comfortable environment is our goal. Although we were unable to meet your requirements due to objective factors such as the floor layout of the Executive City View King Room, we did not provide you with a good explanation and communication in advance. This is a shortcoming and inadequacy of our service. We hope you can give us a chance to make up for it. We will always care about you and do our best to meet your needs. Regarding the security guard's attitude, we have negotiated with the property company and advised them to improve their service level, correct their service attitude, and treat every guest staying here well. Here, we would also like to express our sincere apologies to you on behalf of the property. We sincerely look forward to seeing you again! I wish you a happy life!
Zaochuneryue
Superior 2-bed Room
Stayed in Oct 2025
Traveling with friends
201 review
10/10
Outstanding
Posted on Nov 15, 2025
自駕河南遊入住麗呈酒店,酒店位於高樓林立中,周邊吃飯的地方很多,環境乾淨整潔。客房很大布局很合理小度語音很方便。床品很舒服。早餐中規中矩。前台小姐姐們熱情友好服務很周到一一滿足我們的需求,感到很愉快。強烈推薦大家入住。
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Response from Property: 尊敬的賓客:您好!感謝您選擇麗呈酒店,非常榮幸能為您服務。多年來我們一直秉承着“以顧客滿意為中心”的精神,為每位顧客創造“家外之家”,感謝您對麗呈服務的認可,期待您及家人的再次下榻!
270491****
Superior Queen Room
Stayed in Oct 2025
Business traveler
15 review
10/10
Outstanding
Posted on Nov 13, 2025
這次出差看了很多家才選的麗呈酒店,體驗完之後必須按頭安利! 📍地理位置:靠近新鄉高鐵站,非常近 出差人士的最愛,且附近也有很多好吃的,總而言之就是非常方便! 💁服務:暖得和進店的空調一樣 從進門開始,前台小哥哥小姐姐的笑臉就沒掉下來過! 🛏產品硬件:躺平星人狂喜! 進房間第一件事——撲向大床,這床墊軟硬剛好!非常快就入睡了,睡的非常安穩,還有那個全屋智能,非常方便,智能窗簾一按鍵“唰”地打開,陽光灑進來那感覺,儀式感拉滿,寶藏酒店,沖啊哈!
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Response from Property: 感謝您的五分好評,很開心我們用心的服務被您“完美”的感知,相信生命中的每一次邂逅都殊為不易,很高興在分別之後還能帶給您美好的回憶。歡迎您再次入住我們麗呈酒店市政府店,我們期待與您再次相遇,願您事事如意
1331196****
Superior Queen Room
Stayed in Oct 2025
Business traveler
58 review
10/10
Outstanding
Posted on Nov 18, 2025
設施:也算商務酒店吧 現在類似的太多了 設施還算完善 衞生:房價打掃的挺乾淨的 大堂也挺整潔 環境:周邊吃飯 商務宴請比較方便 服務:大堂前台服務很熱情 有賓至如歸的感覺
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6/7
Response from Property: 尊敬的賓客:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。麗呈酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。麗呈期待您的再次光臨!
Wluzaiyuanfangz
Superior 2-bed Room
Stayed in Oct 2025
Business traveler
34 review
10/10
Outstanding
Posted on Nov 20, 2025
設施:很新,是在公寓樓,但是挺安靜,裝修挺好的,有格調 衞生:很乾凈,沒有發現什麼問題 環境:很好 服務:很好,零食很多 高鐵接送站:車很新,特斯拉送站也是沒想到
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Response from Property: 尊敬的賓客: 您好!非常感謝您對麗呈酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
HuaxiaoR
Superior 2-bed Room
Stayed in Sep 2025
Traveling with friends
48 review
10/10
Outstanding
Posted on Oct 26, 2025
酒店離新鄉東站車程約15分鐘,滴滴打車十元不到,也有免費接站,很方便。進入大廳這個季節已有暖氣,温暖撲面而來。房間佈局合理,洗漱齊全,還有小食,早餐品種也不錯,晚上安靜,是個出行好選擇。
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Response from Property: 尊敬的客人非常感謝您的評價,我們一直努力為客人營造優雅愜意的氛圍,讓我們所有客人能夠身心愉悦的享受我們貼心的服務,感謝您對我們的服務和環境的讚美誠摯地期待您的再次光臨,讓我們有更多機會為您展示我們更高品質的服務。
M43819****
Superior Queen Room
Stayed in Sep 2025
Traveling with friends
109 review
10/10
Outstanding
Posted on Oct 24, 2025
前台小崔服務員 工作耐心熱情 為我們無煙房特殊要求幾次調換房間 最終讓我們非常滿意 房間衞生很乾凈 還有小零食 設施也很好 酒店周邊有幾家餐飲非常方便 門前就是停車場 早餐還不錯
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Response from Property: 感謝您的五分好評,很開心我們用心的服務被您“完美”的感知,相信生命中的每一次邂逅都殊為不易,很高興在分別之後還能帶給您美好的回憶。歡迎您再次入住我們麗呈酒店市政府店,我們期待與您再次相遇,願您事事如意
M274697****
Superior 2-bed Room
Stayed in Oct 2025
Business traveler
12 review
10/10
Outstanding
Posted on Nov 6, 2025
服務挺好的,前台娟娟很有耐心。停車場很方便。衞生也挺好,房間大,住的舒服。早餐口味不錯。晚上吃了一頓火鍋,回來洗了洗衣服,洗衣服很香很好用,各方面都挺好。
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Response from Property: 尊敬的客人非常感謝您的評價,我們一直努力為客人營造優雅愜意的氛圍,讓我們所有客人能夠身心愉悦的享受我們貼心的服務,感謝您對我們的服務和環境的讚美誠摯地期待您的再次光臨,讓我們有更多機會為您展示我們更高品質的服務。
Hengrui👑
Superior Queen Room
Stayed in Aug 2025
Couple
7 review
10/10
Outstanding
Posted on Oct 9, 2025
這家酒店的衞生標準簡直強迫症福音!床單被套都是熨燙過的,沒有一絲褶皺,光腳踩在地毯上連根頭髮都找不到。浴室玻璃門擦得透亮,洗護用品也好用,擠出來都是新鮮檸檬香。最絕的是馬桶圈和開關面板,消毒痕跡明顯到反光,連空調出風口都乾乾淨淨。退房時看到保潔阿姨跪在地上擦踢腳線,這細節控我服了!
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Response from Property: 感謝您的暖心評價!看到您感受到了我們的熱情和家一般的温馨,真的特別開心~ 咱們團隊一直努力做好每一處細節,能得到您“服務滿分”的認可,是對我們最大的鼓勵!期待下次還能給您帶來同樣棒的體驗呀!
M888426****
Superior Queen Room
Stayed in Aug 2025
Business traveler
1 review
10/10
Outstanding
Posted on Sep 30, 2025
來新鄉玩 訂酒店 看這家酒店的環境和設施比較好 就選擇了這家 房間也挺大的 前台和客房服務也很熱情  樓層也挺高 房間還有小度語音控制的 孩子很喜歡  看的距離還挺遠 可以看到新鄉的麥穗樓 還挺高的  距離胖東來就幾公里吧 前台小姐姐告訴我們攻略和怎麼樣出行比較方便 特別仔細  總之來説 很好
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Response from Property: 尊敬的賓客:您好!您的滿意是我們最大的動力,您的鼓勵是我們能量的源泉,願我們陽光温情的服務為您帶來至尊的服務體驗,新鄉東站市政府麗呈酒店期待與您再次相遇,共創更多美好瞬間。
ZzProphet
Deluxe Featured Suite
Stayed in Oct 2025
Couple
13 review
10/10
Outstanding
Posted on Nov 15, 2025
入住的酒店體驗非常棒!無論是硬件還是服務都讓人感到非常滿意,前台服務熱心,下午的高鐵 ,直接可以延遲到3點退房,還有高鐵接送服務,驚喜
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Response from Property: 敬的賓客:感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!