Vienna International Hotel (Xi'an Xianyang International Airport)

Vienna International Hotel (Xi'an Xianyang International Airport) Reviews

Vienna International Hotel (Xi'an Xianyang International Airport)

China / Shaanxi / Xianyang / Weicheng District / Xixian New District Tianxi Avenue Airport Garden Du District, Weicheng District, Xianyang, Shaanxi, ChinaSee Hotel Details
Vienna International Hotel (Xi'an Xianyang International Airport)
Vienna International Hotel (Xi'an Xianyang International Airport)Vienna International Hotel (Xi'an Xianyang International Airport)Vienna International Hotel (Xi'an Xianyang International Airport)
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Guest Reviews

9.6/10
Excellent
4000 review
Verified reviews
Location9.6
Amenities9.6
Service9.5
Cleanliness9.6
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All reviews(4000)
Positive reviews(3958)
Reviews with photos/video(856)
Offers pick-up/drop-offs(810)
Classy environment(412)
Friendly front desk staff(406)
Close to airport(390)
Delicious breakfast(364)
Easy to get around(361)
Perfect for business trips(93)
Has rooms for families(25)
Negative reviews(42)
BiancaAriel
Superior Queen Room
Stayed in Mar 2025
Family
30 review
6.0/10
Posted on May 1, 2025
Many rooms are concentrated on the first floor and it is difficult to expect an outdoor view, but the indoor garden fully offsets the feeling of frustration. Perhaps because it is a central heating central cooling system, it was a pity that there was no board in the room that could control temperature and air circulation.
6/20
Response from Property: Dear guest, thank you very much for your valuable feedback to our hotel. We are deeply sorry for the problems you encountered during your stay, especially the problems with room ventilation and air quality. We understand the inconvenience this has caused you and the affected sleep quality. Please allow me to express our sincerest apologies to you. At the same time, you are very welcome to give us any further suggestions or requests at any time, and we will do our best to meet your needs. We look forward to seeing you again and promise to provide you with a more comfortable and pleasant stay. Once again, we apologize for the inconvenience caused to you and thank you for your understanding and support. I wish you a happy life!
E-L
Family-friendly 2-bed Room
Stayed in May 2025
Family
10 review
9.5/10
Amazing
Posted on Jun 19, 2025
The room is very big and kid love the AI xiaodu a lot, exciting till cannot sleep, everything is good.
Response from Property: 親愛的小主,您好呀~提供24小時免費接送機服務,感謝您的點評,字裡行間感受到您真切滿意的心情,維也納以為客户創造價值為中心,能夠讓您住的滿意是我們服務的起點,驚喜和感動才是我們的目標,十分期待在維也納再次遇見您!祝生活愉快~
Pamela Stanford
Superior Queen Room
Stayed in Dec 2024
Solo traveler
24 review
9.5/10
Amazing
Posted on Jan 29, 2025
Vienna hotel has a touch of class when you enter. It’s spotless and the staff were helpful although no one spoke English it didn’t hinder communication. It’s very close to the airport and have shuttle bus to and fro. I really liked my room which had all the comforts of home. If I ever return to Xi’an I would stay here again.
Response from Property: Dear guests, hello! Thank you for choosing to stay in our hotel and sharing your experience. It is a great honor to serve you. I am a little disappointed that I did not receive your 5-star praise. I understand that there must be some shortcomings. We will seriously improve and solve them to provide you with a more comfortable and warm stay experience. I hope you can give me a chance to improve! All the hotel staff look forward to seeing you again! I wish you a happy life!
JYNi
Family-friendly 2-bed Room
Stayed in Dec 2024
Family
41 review
6.5/10
Posted on Jan 15, 2025
Location near airport, area has several hotels next to each other. Room is good, clean. But little options for food around the area. Shuttle bus to airport in morning is free, but several hotels use the same bus, and it’s over crowded. Luggages thrown inside bus and several passengers have no seats. Poorly organised for shuttle to airport for early morning flights
Response from Property: Dear guests, hello! Thank you for choosing to stay in our hotel and sharing your experience. It is a great honor to serve you. I am a little disappointed that I did not receive your 5-star praise. I understand that there must be some shortcomings. We will seriously improve and solve them to provide you with a more comfortable and warm stay experience. I hope you can give me a chance to improve! All the hotel staff look forward to seeing you again! I wish you a happy life!
vale92
Superior Queen Room
Stayed in Nov 2024
Solo traveler
32 review
10/10
Outstanding
Posted on Dec 28, 2024
The hotel is located within 10 minutes by car from the airport. It offers a shuttle bus that leaves the hotel once every hour. The rooms are comfortable and well-heated in the winter. Their breakfast is rich and offers a balanced variety of food. The design is elegant and suits the brand. Definitely recommend it if you need to stay close to the airport for transits or short trips.
Response from Property: Self-service tea, free parking, whole house intelligence, thank you very much for your evaluation and praise of Xiaowei, your satisfaction is the greatest support to us, we will work with all employees to create a more comfortable stay experience for you, so that you can live comfortably and happily, thank you again for your 5-star praise, we will definitely do better and better!
Adam
Superior Queen Room
Stayed in Nov 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Dec 22, 2024
Fantastic hotel, i used for 1 overnight. Airport transfer is complementary, i booked via wechat. Breakfast is awesome, i recommend for western travellers too. For dinner: next to the hotel there is an awesome chinese bbq place, and foot massage as well. I will choose this hotel next time.
Response from Property: Dear Valued Guest, hello! Thank you very much for taking the time out of your busy schedule to give us a 5-star rating. Xiao Wei is really very happy. Xiao Wei always maintains a positive and enthusiastic attitude towards every guest. During your stay, you can use the free parking lot, gym, and laundry room 24 hours a day for free. We are not omnipotent, but we will do our best. Your satisfaction is just our starting point. Vienna is a place with emotion, heart, and warmth. We hope that Xiao Wei can continue to accompany you on your future travels~ There is always unexpected warmth. Looking forward to your next stay!
Emma_08
Business Queen Room
Stayed in Oct 2024
Traveling with friends
6 review
10/10
Outstanding
Posted on Nov 21, 2024
The hotel was super clean. OMG you would not believe how clean it was. The hotel staff was super nice and even though they were not able to speak in English, they still made sure that our stay was as comfortable as it can be. And the restaurant near by was so nice and so sweet. We had flight at 9 am so we had to leave early, and so they had a bus to the airport. And had the breakfast in to-go box so that we can enjoy it in the bus or at the airport. Overall, definitely recommend. It is a must stay hotel if you want to rest and enjoy your time.
Response from Property: Dear d friends, hello, thank you take time out of being very busy to give us five points, small d really very happy, small d always keep positive treat every guest, check in a free parking lot, gym, laundry can be 24h free use oh, we are not omnipotent, but we will do our best, your satisfaction is just our starting point, Vienna is a place where love intentional temperature, hope you later journey small d can continue to accompany you to go down ~ there is always an unexpected warmth, look forward to you next time!
Lorraine Chong
Business Queen Room
Stayed in Nov 2024
Couple
8 review
10/10
Outstanding
Posted on Feb 19, 2025
Free bus to airport & on time Many restaurants around
Response from Property: 親愛的維友,您好啊,感謝您在百忙之中抽出時間給予我們5分好評,小維真的非常開心,小維始終保持積極熱情對待每一位客人,入住期間有免費的停車場,健身房,洗衣房都可24h免費使用哦,我們不是無所不能,但我們會竭盡所能,您的滿意衹是我們的起點,維也納是一個有情有意有温度的地方,希望您以後的旅途小維也可以繼續陪您走下去~總有不期而遇的温暖,期待您下次入住!
Peter
Superior Queen Room
Stayed in Sep 2024
Solo traveler
21 review
10/10
Outstanding
Posted on Oct 6, 2024
A clean comfortable hotel with friendly staff. The hotel provides a free (comfortable!) shuttle service to the nearby Xi'an International Airport. (Surprisingly, even though I had a very early flight, there was no problem getting on a shuttle that left the hotel at 04:00!) In advance if my stay, I had a package sent to this hotel via an express service, and they managed that perfectly, even proactively contacting me to inform me when it was delivered! Although it is not right in town, there is a nice informal restaurant quite close, as well as a large convenience store! Due to its lication close to the airport, and not far from the Xianyang train stations, this Is a perfect "exit" hotel if you are leaving the Xi'an area. I would definitely stay here again!
Response from Property: Hello, my dear friend. Thank you for taking time out of your busy schedule to give us five points of praise, Xiao Wei is really very happy, Xiao Wei always maintains a positive enthusiasm to every guest, during the stay there is free parking, gym, laundry can be used 24 hours, we are not omnipotous, but we will do our best, your satisfaction is only our starting point, Vienna is a place with a feeling and a temperature, I hope you can continue to accompany you on your future journey. There is always unexpected warmth, looking forward to your next stay!
Guest User
Superior Queen Room
Stayed in Mar 2025
Other
5 review
5.0/10
Posted on Apr 22, 2025
Not stratified. I didn’t not get the ride to the airport and the service was not good.
Response from Property: 尊敬的客人,您好!感謝您抽出寶貴時間對酒店進行誠摯的點評。給您帶來不好的感受,我十分慚愧,為您提供最優質的入住體驗是酒店最大的追求!您的反饋我已經記錄在案,並會馬上改進。再次向您致歉,請您一定要給我們改正錯誤的機會,小維期待您的再次光臨,檢查我有沒有改好。
Guest User
Superior 2-bed Room
Stayed in May 2025
Traveling with friends
1 review
8.0/10
Very Good
Posted on Jun 14, 2025
Nice hotel near airport . I would like to stay here next time
Response from Property: 尊敬的賓客您好!感謝您選擇入住我們酒店分享您的入住感受,非常榮幸能為您服務,沒能得到閣下的5星好評,小維稍有失落,小維明白一定還有做的不足的地方,我們會認真改進和解決,為您提供更加舒適温馨的入住體驗,望閣下可以給小維一次改進的機會哦!酒店全體員工期待與您的再次相見!祝您生活愉快!
Ivan the Terrible
Superior Queen Room
Stayed in Apr 2025
Business traveler
18 review
10/10
Outstanding
Posted on May 30, 2025
Very nice. Very clean and welcome hotel. Wil stay here next time.
Response from Property: 自助茶飲、免費停車,全屋智能,非常感謝您對小維的評價與讚美,您的滿意是對我們最大的支持,我們會攜手全體員工為您創造更加舒適的入住體驗,讓您住的舒心快樂,再次感謝您給出的5星好評,我們一定會做得越來越好!
東漢
Family-friendly 2-bed Room
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Dec 31, 2024
It is about 10 minutes ride from the airport, so the location is good for our overnight stay. Hotel can arrange free pick-up from airport & hourly drop-off. The family room is good for us, it is clean and have most things we need. The front desk are friendly, and they packed breakfast for us due to our early departure. It could be challenging if you don’t speak Chinese. For us, it is great value for money.
Response from Property: Hello, dear lady. We provide 24-hour free airport pick-up and drop-off service. Thank you for your review. I can feel your genuine satisfaction between the lines. Vienna focuses on creating value for customers. Making you satisfied with your stay is the starting point of our service. Surprise and touching are our goals. We look forward to seeing you again in Vienna! I wish you a happy life~
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Traveling with friends
11 review
10/10
Outstanding
Posted on Dec 24, 2024
Very close to the airport. Room was massive and the beds were comfortable. It was a great stay and the free airport transfers were most helpful
Response from Property: 親愛的維友,您好啊,感謝您在百忙之中抽出時間給予我們5分好評,小維真的非常開心,小維始終保持積極熱情對待每一位客人,入住期間有免費的停車場,健身房,洗衣房都可24h免費使用哦,我們不是無所不能,但我們會竭盡所能,您的滿意衹是我們的起點,維也納是一個有情有意有温度的地方,希望您以後的旅途小維也可以繼續陪您走下去~總有不期而遇的温暖,期待您下次入住!
Teck Kai
Superior Queen Room
Stayed in Apr 2025
Business traveler
6 review
6.0/10
Posted on Jul 11, 2025
The free transport between hotel and airport is not great.
Response from Property: 尊敬的客人,您好!感謝您抽出寶貴時間對酒店進行誠摯的點評。給您帶來不好的感受,我十分慚愧,為您提供最優質的入住體驗是酒店最大的追求!您的反饋我已經記錄在案,並會馬上改進。再次向您致歉,請您一定要給我們改正錯誤的機會,小維期待您的再次光臨。