XianJu BoYa HOTEL

XianJu BoYa HOTEL Reviews

XianJu BoYa HOTEL

No.180 xiangshishan Road, Nanfeng Street, Xianju, Zhejiang, ChinaSee Hotel Details
XianJu BoYa HOTEL
XianJu BoYa HOTELXianJu BoYa HOTELXianJu BoYa HOTEL
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1 night

Guest Reviews

9.6/10
Excellent
3939 review
Verified reviews
Location9.5
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(3939)
Positive reviews(3897)
Reviews with photos/video(2641)
Friendly front desk staff(448)
Delicious breakfast(300)
Awesome gym(76)
Perfect for business trips(74)
Good audiovisual experience(43)
Excellent afternoon tea(34)
Stayed multiple times(28)
Negative reviews(42)
Beigeblue
Chushu Theme Double Bed Room (Xiaodu Smart Control + Extra Large Bathtub + Wide Sofa)
Stayed in May 2023
Traveling with friends
28 review
5.0/10
Posted on Jun 10, 2023
Smelly, windows facing a wall, noisy device on the ceiling making noise all might long. Can’t sleep.
Response from Property: Thank you very much for your check-in and comments! Thank you for your comments. Our room is disinfected and ventilated every day. The room you booked is designed like this. We will strengthen the improvement of the hotel‘s software and hardware facilities and service quality, so that you can have a more comfortable and tidy environment. I hope you will have a new feeling next visit! Looking forward to visiting again!
Spirosgr8
Smart Room (Double Bed)
Stayed in Mar 2023
Business traveler
58 review
10/10
Outstanding
Posted on Apr 28, 2023
One of the best Choices at Xianju
Response from Property: 尊敬的顧客您好!謝謝您的支持與讚賞,酒店現於2021年4月2日開始正式試營業,很高興看到您對我們酒店的用心評價,酒店從硬件裝修到軟件服務,各種設施設備的挑選,各種巾類包括床墊以及投影儀甚至是洗護用品的舒適度,都是我們精心挑選的哦,我們一直培訓到落地實操,衹是為了能夠給每一位住進泊雅的朋友有一個舒適的體驗,期待您的下次光臨,祝您生活愉快!
Anonymous User
Smart Room (Double Bed)
Stayed in Aug 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 24, 2023
OK OK OK OK OK
Response from Property: 尊敬的賓客:您好!感謝您入住並對酒店各方面的高度認可,我們的管理團隊一直給員工灌輸為泊雅的服務,讓客人切切實實的有回家的感覺,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸。房間內的二維碼是酒店特色的窩睡助眠系統,108項各種各樣的服務解決您任何需求。期待您的再次光臨,我們將竭誠為您服務。
Tianshizhiyi
Lidong Twin Room (Xiaodu Smart Control + Zero Pressure Bedding)
Stayed in Sep 2024
Business traveler
52 review
10/10
Outstanding
Posted on Oct 12, 2024
The environment is beautiful, the location is good, the transportation is convenient, the rooms are comfortable and hygienic. Xiaoting at the front desk is enthusiastic and willing to help in any way. Parking is also very convenient, and there are free breakfast and fruits. It is also very convenient to shop and eat around. It feels good to stay. Recommended experience!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your affirmation of us. In order to provide you with a more detailed and thoughtful service experience, we have newly launched the Snail Sleeping System service. Many daily necessities, consumer goods and hotel food orders can be submitted by scanning the QR code on your mobile phone. It will be delivered to your room in the fastest time, so that you who pursue excellence will feel as comfortable and convenient as at home even when you are traveling. Satisfaction only has a starting point and no end point. We will look forward to your next visit with sincerity, sincerity, heart and love. I wish you a good mood every day!
M486148****
Smart Room (Double Bed)
Stayed in Apr 2024
Couple
1 review
10/10
Outstanding
Posted on May 8, 2024
The hotel environment is very good, with free breakfast and supper. The service is also very good. I hope Boya can move to a high floor. It will be perfect.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are flattered to see your comments. Thank you very much for your love for Xianju and your recognition of our Boya. Our receptionist girls are professionally trained and it is our honor to receive your satisfaction. Our hotel officially opened for trial operation in April this year. It is known as a "cultural hotel". The design of the entrance and lobby can penetrate into your heart. We at Boya seem to have found a close friend. The buffet restaurant on the second floor of the hotel is designed to four-star standards, hoping to be rich and diversified. There are many scenic spots in Xianju. Every mountain, water, cliff, cave, stone and peak here is unique in its own way. Changing scenery with each step is like walking in a painting. We look forward to your coming to Xianju again and choosing us as Boya. Our entire staff wishes you a happy life!
Anonymous User
Lidong Twin Room (Xiaodu Smart Control + Zero Pressure Bedding)
Stayed in Apr 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on May 8, 2024
The hotel room is voice-activated and the environment is very good. The breakfast and supper are delicious. I am very satisfied with my stay here. The service provided by the lady at the front desk is also very good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at the hotel and for your high recognition of all aspects of the hotel. Our management team has been instilling the service of Boya to employees, making guests feel at home. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are honored to receive your praise. The QR code in the room is the hotel's characteristic sleep aid system, 108 various services to solve any of your needs. We look forward to your visit again, and we will serve you wholeheartedly.
Anonymous User
Lidong Twin Room (Xiaodu Smart Control + Zero Pressure Bedding)
Stayed in Apr 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on May 6, 2024
Very satisfied, the room is clean, the service attitude is super good, and they also packed afternoon tea for us. The breakfast is also quite rich. The price-performance ratio is too high.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at the hotel and for your high recognition of all aspects of the hotel. Our management team has been instilling the service of Boya to employees, making guests feel at home. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are honored to receive your praise. The QR code in the room is the hotel's characteristic sleep aid system, 108 various services to solve any of your needs. We look forward to your visit again, and we will serve you wholeheartedly.
Hualoufangjiu
Smart Room (Double Bed)
Stayed in Apr 2024
Business traveler
2 review
10/10
Outstanding
Posted on May 11, 2024
The room is Xiaodu voice intelligent, which is very convenient. The hotel's surrounding environment is very good, the air is fresh, the facilities are complete, and the front desk service is warm
Original TextTranslated by Google
Response from Property: Dear guest, I am really excited to see your simple yet profound praise, and you also recognize our service so much. We at Boya Hotel strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. We are a young and energetic hotel, showing our guests the unique charm of the hotel with our unique style and warm and considerate service. The guest's encouragement is the greatest support and encouragement to the hotel. We will serve every family member with our heart and look forward to meeting you next time. If you have any needs, you are welcome to contact us at any time. I wish you happiness every day~
300426****
Lidong Twin Room (Xiaodu Smart Control + Zero Pressure Bedding)
Stayed in Apr 2024
Family
6 review
10/10
Outstanding
Posted on May 5, 2024
The room is clean and tidy with complete facilities. There is a gym on the second floor. The front desk service is warm and very satisfactory experience! If the breakfast variety is richer, it will be perfect! The front desk lady is also very beautiful!
Original TextTranslated by Google
Response from Property: Dear guest, I am really excited to see your simple yet profound praise, and you also recognize our service so much. We at Boya Hotel strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. We are a young and energetic hotel, showing our guests the unique charm of the hotel with our unique style and warm and considerate service. The guest's encouragement is the greatest support and encouragement to the hotel. We will serve every family member with our heart and look forward to meeting you next time. If you have any needs, you are welcome to contact us at any time. I wish you happiness every day~
Miliyanuo
Guyu 180° Floor-to-Ceiling Scenic Double Bed Room (Xiaodu Smart Control + Extra Large Tub)
Stayed in Apr 2024
Family
4 review
10/10
Outstanding
Posted on May 4, 2024
Overall, the hotel environment and supporting facilities are quite good. I am very satisfied with the holiday. The service is also good! Satisfied. I will stay here again next time I come to Xianju
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at the hotel and for your high recognition of all aspects of the hotel. Our management team has been instilling the service of Boya to employees, making guests feel at home. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are honored to receive your praise. The QR code in the room is the hotel's characteristic sleep aid system, 108 various services to solve any of your needs. We look forward to your visit again, and we will serve you wholeheartedly.
1822142****
Beginning Of Summer Tatami Double Bed Room (Xiaodu Smart Control + Zero Pressure Bedding)
Stayed in Apr 2024
Family
1 review
2.0/10
Posted on May 11, 2024
This hotel really disappointed me, painful memories, everyone avoid it: During the May Day holiday, the room supply was tight. This hotel looked very good based on the promotional pictures. The restaurant and room photos looked good, so I booked it. In the end, I was very disappointed; a real photo scam!!! The hotel called me around 8 o'clock in the morning on the 1st to confirm the check-in time. I clearly asked for an upgrade of the room type. The staff on the phone said yes and added WeChat; (this means affirmation) There was a traffic jam on the highway on May Day, and I didn’t arrive at the hotel until 10 o'clock in the evening that day. The front desk told me that the room type had been upgraded; after arriving at the room, I found that it had not been upgraded. I contacted the staff on WeChat, and the staff on WeChat apologized and said that it was indeed not upgraded. The hygiene in the room is worrying. The most disgusting thing is that it is filled with urine smell. It is really terrible. I contacted the staff on WeChat and asked the aunt to bring a deodorizer. This thing only treats the symptoms but not the root cause. After spraying for five minutes, the suffocating smell came again. I asked to change the room. The hotel said that the room was full that day and could not be changed. They gave me an aromatherapy machine. This aromatherapy machine sprayed water in the middle of the night. The sound was so loud that no one understood it, family members; After you have experienced a day of traffic jams, you have to fall asleep at night with the smell of urine and the occasional spraying sound of the aromatherapy machine. You are woken up from time to time in the middle of the night. It feels suffocating while sleeping; especially after turning on the air conditioner, I really doubt whether I am sleeping in the toilet! The WeChat staff said that I would upgrade to a view room tomorrow. The next day, the hotel randomly upgraded the room type, which was not a view room; The next day, breakfast was from 7 to 9, and there was not much left by 8. The breakfast was really simple. Don’t say I am picky. 600+ a night, this facility and environment are really unacceptable! I really don't want to talk about that parking lot. The navigation can't find it. When I arrived at the hotel entrance, I called the front desk, and they were very slow to come out to show me the way. They were also very aggressive. When I checked in, they lied to me that I had been upgraded. I don't know if this front desk had been trained or what they were talking about. The parking lot is in a very dilapidated and abandoned factory area. All the cars are parked randomly, including glass, forklifts, and tricycles. If your car is hit by someone, you probably won't be able to find a place to complain. In view of the above experience, the staff on WeChat actually knew about it, and at first they said they would subsidize me 100 yuan to stop giving bad reviews. I said no money, and then they said they would give me 200 yuan... What can I say, do you think I'm going to pay 200 yuan for staying in a hotel at this price? This solution to the problem, as well as the way and method, really makes people very uncomfortable. The staff should be trained more. In short, don't stay in this store! Don't stay in this store! Don't stay in this store! Attach a photo of the tatami in the hotel room and you will know how dirty it is.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am very sorry that I failed to give you a good stay experience. Please accept my sincerest apology! It is our problem that we did not meet your expectations. During the May Day holiday, the rooms were indeed tight. You booked for three consecutive days. The upgraded room type was already booked for two days. The room type was vacant. The front desk also told you at the time that they would try to arrange it for you. The tatami room you booked will have a smell of straw mats, maybe you are not used to this smell. Because it was full that night, there was no way to change it for you. The aromatherapy machine we brought to you was also used normally in the lobby. There was no water spraying out as you said. We also cleaned the central air conditioning in the room regularly. Breakfast ended at nine o'clock. It was our problem that we did not prepare more in advance. I am really sorry for the unpleasantness caused to you! When you called to find the parking lot, the front desk was busy checking in and came to show you the way as soon as possible. It was not fierce to you. It was just that it was far away from you and you were afraid that you could not hear clearly. You misunderstood it! When checking in, the girl at the front desk may have made a mistake and thought that you were upgraded. We will definitely strengthen the management and training of the front desk to ensure that this situation will not happen again next time! The parking lot is also monitored, so it is relatively safe, so you can rest assured. When you contacted us for feedback, the front desk attached great importance to it and asked the leader to provide you with a solution as soon as possible. If you are not satisfied with the above solution, you can also tell us your needs, but we have contacted you many times without success, so you gave us such a comment. Please give Boya a chance to make amends. Please believe that we are willing to use the most enthusiastic, meticulous and warmest service to create the most comfortable home for you during your journey. We sincerely look forward to serving you again!
1860652****
Lidong Twin Room (Xiaodu Smart Control + Zero Pressure Bedding)
Stayed in Mar 2024
Family
15 review
10/10
Outstanding
Posted on May 1, 2024
The room is clean and tidy. The sheets and quilt are very comfortable to sleep on. The service etiquette is also very good. Please give it a thumbs up.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and your high recognition of all aspects of the hotel. Our management team has always instilled the service of Boya into our employees, so that guests can truly feel like going home. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are deeply honored to receive your approval. The QR code in the room is the hotel's unique sleep aid system, with 108 various services to solve any of your needs. Looking forward to your visit again, we will serve you wholeheartedly.
M516358****
Smart Room (Double Bed)
Stayed in Mar 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Apr 28, 2024
The hotel is close to the scenic spot. The location is excellent and the transportation is convenient. The service attitude of the lady at the front desk is very good. The hotel is also voice-intelligent. I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and your high recognition of all aspects of the hotel. Our management team has always instilled the service of Boya into our employees, so that guests can truly feel like going home. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are deeply honored to receive your approval. The QR code in the room is the hotel's unique sleep aid system, with 108 various services to solve any of your needs. Looking forward to your visit again, we will serve you wholeheartedly.
Watsondada
Lidong Twin Room (Xiaodu Smart Control + Zero Pressure Bedding)
Stayed in Mar 2024
Business traveler
6 review
10/10
Outstanding
Posted on Apr 28, 2024
The service attitude of the lady at the front desk is great. The aunt in the hotel is also very enthusiastic. The breakfast and late night snacks are very delicious and there are many free gifts.
Original TextTranslated by Google
Response from Property: Dear guest, I am really excited to see the simple but profound praise from the guest, and he also recognizes our service so much. We at Boya Hotel strive to provide the most considerate and meticulous service to every guest. Each guest officer brings a value-for-money experience. We are a young and energetic hotel that shows its unique charm to guests with its distinctive style and warm and considerate service. Encouragement from guest officers is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time. If you have any needs, you are welcome to contact us at any time. I wish you a happy day~
218873****
Lidong Twin Room (Xiaodu Smart Control + Zero Pressure Bedding)
Stayed in Mar 2024
Business traveler
6 review
10/10
Outstanding
Posted on Apr 25, 2024
The hotel has convenient parking, the front desk service is very good, the breakfast is delicious, the midnight snack is also very good, and there is a free foot bath bucket
Original TextTranslated by Google
Response from Property: Dear guest, I am really excited to see your simple yet profound praise, and you also recognize our service so much. We at Boya Hotel strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. We are a young and energetic hotel, showing our guests the unique charm of the hotel with our unique style and warm and considerate service. The guest's encouragement is the greatest support and encouragement to the hotel. We will serve every family member with our heart and look forward to meeting you next time. If you have any needs, you are welcome to contact us at any time. I wish you happiness every day~