Indigo Hotels in Xiamen

I especially want to commend Ms. Yvette. Her professionalism and genuine hospitality are a true asset to the hotel. She proactively shared her WeChat contact, checking in daily to ensure everything was going smoothly, and met all our needs with a positive attitude. Our celebration was made truly special thanks to her efforts. Even though I had already booked a cake, Yvette went above and beyond. When we were tired and needed to change the delivery time, she surprisingly went out of her way to personally arrange for another cake at her own expense, delivering it the night before our departure to ensure we could still have our celebration. This 'above and beyond' service truly exemplifies genuine hospitality and a high level of responsibility; this gesture was unforgettable. Additionally, the housekeeping staff on the seventh floor also left a lasting impression. Although we didn't catch her name, we met her every morning. She always greeted us with a smile, initiated friendly conversations, and thoughtfully asked if we needed any assistance. We look forward to staying at your hotel again in the future.

I recently stayed at this hotel and I must say it was a delightful experience. One of the standout features of this establishment is its remarkable tranquility. The serene atmosphere made my stay incredibly peaceful and relaxing. Moreover, the strict no-smoking policy ensured that the air was always fresh and clean, which added to the overall comfort of the stay. I also had the pleasure of interacting with a staff member named Eric during my time there. Eric's friendly and kind demeanor truly made a difference in my stay. He went above and beyond to ensure that I felt welcomed and taken care of throughout my visit. His exceptional customer service skills made a lasting impression on me, and I greatly appreciate his efforts in making my stay enjoyable. Overall, I highly recommend this hotel to anyone seeking a quiet and smoke-free environment, along with exceptional hospitality from staff members like Eric. It's a true gem for those looking for a peaceful retreat.