Somerset Xindicheng Xi'an

Somerset Xindicheng Xi'an Reviews

Somerset Xindicheng Xi'an

No. 64 West Section of South 2nd Ring, Yanta District, Xi'an, Shaanxi, ChinaView Hotel Details
Somerset Xindicheng Xi'an
Somerset Xindicheng Xi'anSomerset Xindicheng Xi'anSomerset Xindicheng Xi'an
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Somerset Xindicheng Xi'an Guest Reviews

4.7/5
Outstanding
450 review
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.7
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All reviews(450)
Positive reviews(435)
Reviews with photos/video(76)
Large rooms(34)
Perfect for kids(25)
Many amenities(20)
Great swimming pool(17)
Near shopping area(16)
Friendly front desk staff(15)
Convenient for shopping(13)
Stayed multiple times(8)
Negative reviews(15)
Anonymous User
Studio Premier
Stayed in Oct 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Nov 28, 2024
This hotel has very spacious of room size and also has plenty of amenities such kitchenette, washing machine and cookwares. You can find the Starbucks coffee or McDonald nearby this property. If you don’t want to stay in the city area, this place was recommended to stay.
Response from Property: Dear Cuest, thank you for sharing your positive stay experience with us! We are delighted to know that you were well looked after by our team at Somerset Xindicheng Xi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon.
Guest User
Two Bedroom Premier
Stayed in Dec 2024
Family
21 review
4.7/5
Amazing
Posted on Jan 26, 2025
The apartment and facilities were very good, but the breakfast was a bit limited.
Response from Property: Dear guest, thank you for sharing your positive stay experience with us! We are delighted to know that you were well looked after by our team at Somerset Xindicheng Xi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. As for you mentioned the breakfast ， we will concerned continually. We thank you once again for choosing to stay with us and we look forward to having you back soon.
Guest User
Two Bedroom Deluxe
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Very nice apartment which fit a family of 4 perfectly. Housekeeping is tip top and even help to fold clothes after wash. Overall a pleasant stay though breakfast could be improved by offering more varieties
Response from Property: Dear guests, thank you for sharing your positive stay experience with us! We are delighted to know that you were well looked after by our team at Somerset Xindicheng Xi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. As for the breakfast, we will inform our chef to improve the breakfast standard. We thank you once again for choosing to stay with us and we look forward to having you back soon.
Jenny
Studio Premier
Stayed in Apr 2024
Couples
7 review
4.5/5
Great
Posted on May 28, 2024
Location is great! It will be nicer if the kitchen area is cleaner, but overall was good!
Response from Property: Dear Guests, thank you for sharing your positive stay experience with us! We are delighted to know that you were well looked after by our team at Somerset XindichengXi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon.
Goh
Two Bedroom Premier
Stayed in Nov 2024
Family
21 review
4.7/5
Amazing
Posted on Dec 28, 2024
Nice apartment and good maintenance, breakfas is reasonably well too.
Response from Property: Dear guests, thank you for sharing your positive stay experience with us! We are delighted to know that you were well looked after by our team at Somerset Xindicheng Xi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon.
Guest User
One Bedroom Deluxe
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 2, 2024
We loved our stay. The place was clean, spacious, and quite comfortable. The staff were friendly, especially towards my children.
Response from Property: Dear Guests, thank you for sharing your positive stay experience with us! We are delighted to know that you were well looked after by our team at Somerset XindichengXi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon.
Guest User
Two Bedroom Deluxe
Stayed in May 2024
Family
1 review
4.2/5
Very Good
Posted on Jun 27, 2024
The hotel is quiet and next to the mall, but Didi to other attractions. The staffs are helpful.
Response from Property: Dear Guests, thank you for sharing your positive stay experience with us! We are delighted to know that you were well looked after by our team at Somerset XindichengXi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon.
Pineapple/pie
One Bedroom Deluxe
Stayed in Jul 2023
Other
5 review
5.0/5
Outstanding
Posted on Aug 23, 2023
I like this place, stayed in their serviced apartment in Hangzhou too, it was a very nice experience
Response from Property: Dear Guests, thank you for sharing your positive stay experience with us! We are delighted to know that you were well looked after by our team at Somerset Xindicheng Xi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon.
Mollyx-
One Bedroom Deluxe
Stayed in May 2023
Business travelers
33 review
5.0/5
Outstanding
Posted on Sep 13, 2023
设施：🎾🎾🎾🎾🎾🎾🎾🎾 卫生：🎾🎾🎾🎾🎾🎾🎾🎾 环境：🎾🎾🎾🎾🎾🎾🎾🎾 服务：🎾🎾🎾🎾🎾🎾🎾🎾
Response from Property: Hello! Thank you very much for your stay and appreciation! We are happy to bring you and your family a wonderful time on your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home, and we also hope that Somerset Xindi City Xi'an can become your home A home away from home. All staff at Somerset Xindi City Xi'an sincerely look forward to your visit again and we will serve you wholeheartedly. At the same time, you are also welcome to patronize Ascott's service apartments again! Best wishes!
Guest User
Two Bedroom Deluxe
Stayed in Jun 2023
Family
1 review
4.2/5
Very Good
Posted on Jul 10, 2023
Well run and quite well located hotel near the south second ring road. Nice pool, good breakfast selection and family sized dual rooms available. Good stay.
Response from Property: Dear guests, thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Somerset Xindicheng Xi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon.
Lucas Travels
Two Bedroom Deluxe
Stayed in Sep 2023
Family
13 review
5.0/5
Outstanding
Posted on Oct 7, 2023
Great place for a suite with family. Love the kitchen at this place
Response from Property: Dear Guests, thank you for sharing your positive stay experience with us! We are delighted to know that you were well looked after by our team at Somerset Xindicheng Xi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon.
Guest User
Themed Room
Stayed in Mar 2023
Couples
11 review
4.5/5
Great
Posted on Apr 19, 2023
I loved this apartment so. much I would have just relaxed their for my 3 days in Xian. A taxi from here to the Terracotta Warriors cost about 15bpounds 130Rmb.
Response from Property: Dear guests, thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Somerset Xindicheng Xi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon.
John Brian
One Bedroom Deluxe
Stayed in Jul 2022
Couples
35 review
5.0/5
Outstanding
Posted on Aug 17, 2022
Lovely place. Very close to the wall. The staff were also very helpful. Special mention to Amber He. She was really very nice and made sure that our stay was worthwhile. Would surely come back to Xi’an and stay here.
Response from Property: Dear Guest：Thank you for your choosing to stay with us. It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services.Once again, thank you for your valued patronage. From all of us at Somerset Xindicheng Xi'an, we look forward to welcoming you again at any one of our serviced residences.
princeoliver
Studio Premier
Stayed in Nov 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 28, 2024
Very nice
Response from Property: Dear Guests, thank you for sharing your positive stay experience with us! We are delighted to know that you were well looked after by our team at Somerset XindichengXi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon.
Guest User
Sutdio Twin
Stayed in Jan 2025
Family
37 review
5.0/5
Outstanding
Posted on Feb 7, 2025
Hygiene: The room is very clean, very good👍👍 Environment: Good location, convenient to go anywhere, close to the bus station and South Second Ring Road Service: Very good, the front desk lady is very enthusiastic Facilities: You can grab dolls in the lobby, the restaurant is very large, and there is free porridge available at any time. You can ask the front desk lady to open the cotton candy machine and experience making cotton candy for free.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel whether for business trip or travel! All staff of Somerset Xindicheng Xi'an sincerely look forward to your visit again, and we will serve you wholeheartedly. At the same time, you are also welcome to patronize Ascott's serviced apartments again! Best wishes!