Hampton by Hilton Xi'an Bell Tower North Street Reviews

Response from Property: Dear friend, hello! Thank you very much for choosing Hampton by Hilton Xi'an Bell Tower North Street. We are very sorry that we did not give you a perfect stay experience. We have seen your satisfaction and dissatisfaction, which gave us the opportunity to better understand our services and make continuous progress. We are deeply sorry for the room problem you mentioned. We understand that the smell of smoke in the room and the cigarette butts on the ground have brought you and your wife an unpleasant experience. We sincerely apologize for this. Regarding the room problem, we immediately checked and confirmed that there was indeed smoking in the room. We have thoroughly cleaned and disinfected the room and ensured that all rooms meet our hygiene standards. At the same time, we have also strengthened the room inspection process and informed the guests that the hotel rooms are non-smoking rooms, but it is inevitable that some guests will smoke in the room. The hotel will strengthen hygiene inspections and training to ensure that similar situations will not occur again. As for the overall condition of the hotel, we do realize that the hotel needs some renovation. We have developed a detailed rectification plan, including updating facilities, improving room decoration, and improving the overall environment. At present, we have started some renovations and plan to complete them in the near future. We are very happy to make some desserts for your wife's birthday. This is our little thought for you and your wife, and we hope you can feel our sincerity. Thank you again for your feedback, your satisfaction and comfort are very important to us. We promise to continue to improve and ensure that every guest can enjoy a warm and comfortable experience in the hotel. I wish you a happy life! ——Huan Xiaopeng in the effort

Response from Property: 哎呀，收到好評，頭也不暈了眼也不花了，又能繼續幹活了，謝謝親親的好評。西安鐘樓北大街希爾頓歡朋酒店始於酒店但不止於酒店！每一位客人來到Hampton by Hilton都是我們的朋友，真誠有愛的服務，就是我們小夥伴一直追求的動力，有朋自遠方來不亦樂乎！我們注重的是創造一種能夠產生好心境的情境，非常期待下次與您相見非常感謝您的支持，歡迎您再次入住並祝您生活愉快哦~~~

Response from Property: 因為貼心所以舒心，看到您的分享，歡小朋心裏美滋滋的。能夠給您的旅途帶來愉悦的心情，歡小朋很是開心。O（∩_∩）O~感謝您對我們的支持和厚愛。歡小朋期待與您下一次相遇，一定要記得我們的約定喲~歡小朋在這裏等你…… ————美滋滋的歡小朋

Response from Property: 親愛的朋友，您好~~~感謝您對西安鐘樓北大街希爾頓歡朋酒店的認可哦！前台小夥伴已經收到您的讚美了~在人生的旅途中，我們漸漸知道，人與人之間最重要的是真誠。小夥伴們用最真誠的心對待每一位入住的朋友，能得到您的支持與厚愛，是小夥伴們感到最最幸福的事了。森林氧吧是酒店新引進的設備，可以凈化房間的空氣，提高您的睡眠質量，讓您在房間也能感受到大自然一般的新鮮空氣，也非常感謝您對我們新設備的認可，我們也會不斷給您帶來新鮮的入住體驗！我們一定不辜負每一份沉甸甸的信任，不忘初心，砥礪前行，希望可以給每位賓客帶來更多的驚喜和感動。“友善、可靠、關懷、周全”的歡小朋期待您的再次光臨——温暖的歡小朋

Response from Property: 親愛的家人，感謝您選擇西安鐘樓北大街希爾頓歡朋酒店，房間所有設施都是為了在這短暫的相遇時間裏給您留下完美的入住體驗，西安北大街希爾頓歡朋酒店位於地鐵1號線與2號線換乘站（北大街站）出口約150米處，鬧中取靜，讓您深處繁華鬧市時刻感受千年古都氣息酒店停車場負一樓，提供24小時泊車員服務，酒店早餐是中西式早餐，每天會更換特色西安美食呦~~，酒店的服務人員秉着可靠關懷友善周全的理念為您服務~您住的滿意我們就放心呦~期待您的下次入住--------------一直在這裏等您的歡小朋

Response from Property: Dear friend, hello! Thank you for choosing to stay at Hampton by Hilton Xi'an North Street, and thank you for your recognition of our hotel. Let me tell you a little secret. Our Chinese and Western nutritious buffet breakfast has 72 dishes and 36 small ingredients, which will be replaced, improved and screened from time to time. Every product is a boutique. The lobby also provides free drinks and snacks, with a variety of flavors of juice and delicious cookies for you to choose from. There are many more details that I want to share and present to you. Hampton by Hilton is not only the best place for your business trip, but also a place for you to relax, unwind and relax. It will bring you a different experience every time. Huan Xiaopeng and all the staff are looking forward to your arrival---a relaxed Huan Xiaopeng

Response from Property: 嘿，歡小朋收到了您的五分好評，非常感謝您對酒店的肯定哦~酒店所有服務人員秉着“可靠”“關懷”“友善”“周全”的理念為您提供服務，細緻貼心的對客服務衹為讓您入住愉快~酒店的裝修風格，顏色活潑但又不失端莊雅緻，房間壁畫牆紙融入城市元素，讓您體會西安的著名歷史建築~您對酒店的肯定就是對我們最大的激勵，我們會繼續加油的！做一個永不止步的歡小朋。感謝您的評價，期待您的下次入住~———充滿熱情的歡小朋

Response from Property: By chance, we met you, and by chance, you chose us. There are too many choices in life, and each of your choices is a kind of fate. Thank you for the fate that let us get to know you. Your thoughtfulness and care will surely bring us a lifetime of warmth. -----Looking forward to meeting you again, little friend

Response from Property: 親愛的客官,你好啊！看到你評分，歡小朋萬分遺憾沒能獲得你的滿分好評呢，如果您對我們很滿意的話，下次一定要給我們5分好評喲~~。告訴你個小祕密哦，酒店坐落於城中主街道著名旅遊景點旁。毗鄰各大購物商圈，購物美食應有盡有呢，均15分鐘車程哦，是喧囂的城市中鬧中取靜的一處居所呢。很抱歉沒有達到你的期望值。對於給你帶來的“小遺憾”，歡小朋再一次倍感自責。還有很多的細節，都想分享和呈現給你噠。同時也非常感謝您的鞭策，我們才能繼續在成長的道路上不斷進步，把平凡的事做好，就是不平凡，把簡單的事做好，就是不簡單，用心把普通的事情做到極致，是我們追求的目標，願你在清遠的每一次旅程都能留下美好的回憶，真誠期待你常來看看我們哦。歡小朋祝你生活愉快~~ －－－不斷成長的歡小朋

Response from Property: 親愛的客官,你好啊！看到你評分，歡小朋萬分遺憾沒能獲得你的滿分好評呢，如果您對我們很滿意的話，下次一定要給我們5分好評喲~~。告訴你個小祕密哦，酒店坐落於城中主街道著名旅遊景點旁。毗鄰各大購物商圈，購物美食應有盡有呢，均15分鐘車程哦，是喧囂的城市中鬧中取靜的一處居所呢。很抱歉沒有達到你的期望值。對於給你帶來的“小遺憾”，歡小朋再一次倍感自責。還有很多的細節，都想分享和呈現給你噠。同時也非常感謝您的鞭策，我們才能繼續在成長的道路上不斷進步，把平凡的事做好，就是不平凡，把簡單的事做好，就是不簡單，用心把普通的事情做到極致，是我們追求的目標，願你在清遠的每一次旅程都能留下美好的回憶，真誠期待你常來看看我們哦。歡小朋祝你生活愉快~~ －－－不斷成長的歡小朋

Response from Property: First of all, thank you for choosing to stay at Hampton by Hilton Xi'an Bell Tower North Street. I'm sorry that we didn't bring you a full five-point stay experience. Huanpeng is an international mid-range business brand under the Hilton Group. The hotel rooms are equipped with mattresses patented by Shu Da in the United States, bathroom facilities by Kohler and toiletries by Petrov in the United States. In view of your questions, we will also rectify them as soon as possible, and strive to bring you a more perfect experience next time.

Response from Property: Thank you very much for your affirmation of our service. "Friendly, Authentic, Caring, Thoughtful" is our service philosophy that we have always adhered to. Treating every customer as a friend is also something we have always been here for. We will continue to work hard to keep doing well and strive to do better

Response from Property: Thank you for your recognition of our service. All the friends in the hotel uphold the concept of friendly, reliable, caring and thoughtful comprehensive service, only for guests to experience perfect service during their stay. The hotel has a superior location and is convenient for transportation by bus and subway nearby. And I look forward to your coming again.

Response from Property: First of all, thank you for choosing to stay at Hampton by Hilton Xi'an Bell Tower North Street. Thank you for your recognition of our service. Our hotel staff adhere to the service philosophy of friendliness, reliability, care, and comprehensiveness, only providing customers with better quality service. The hotel is located on the main street of Beidajie Street, with both subway and public transportation, making travel very convenient. It is also within walking distance from the scenic spots. Because the hotel gate faces North Street directly, it may be inconvenient for taxis to stop. The hotel has its own parking lot, and next time if needed, you can directly park at the hotel parking lot. We will continue to work hard and strive to do better, and we look forward to your arrival again